Hotels With bar in Hong Kong, China

I am extremely disappointed with my stay at this Nathan hotel. The overall experience was far below my expectations. First, the front desk female staff were impolite and unprofessional during the check-in process. Their attitude made me feel unwelcome from the moment I arrived. To make matters even more disappointing, the day of my check-in was my birthday, and I had hoped to enjoy a pleasant stay. Instead, it turned into a very frustrating experience. After entering my room, I noticed that the air conditioning was not working properly. The room remained uncomfortably warm despite adjusting the temperature. I contacted the hotel, and an engineer came to inspect the air conditioner. He turned off the main power and restarted the system, but the problem remained unresolved. Rather than offering to change my room or provide an effective solution, the hotel simply gave us a fan. Providing a fan is not an acceptable solution to a faulty air conditioning system. The room remained hot and uncomfortable throughout the stay, which seriously affected my comfort, sleep quality, and overall experience. Given the poor service, the lack of professionalism, and the unresolved air conditioning issue, I believe the hotel failed to provide the standard of accommodation that guests should reasonably expect. Another male front desk staff member escorted us to Room 1004 on the Executive Floor. However, the room only had one king-size bed, and the hotel informed us that they could only provide a foldaway bed. This was completely different from the room type I had booked. My reservation was clearly for a room with two double beds, so I do not understand why the hotel failed to provide the room type that I had reserved and confirmed. This caused unnecessary inconvenience and added to my disappointment with the overall stay. The next day, the Duty Assistant Manager offered us two alternative rooms. However, neither of them was satisfactory. The first room was on the 10th floor, but it still had only one king-size bed, which did not match my original reservation. The second room was on the 5th floor and contained four twin beds in the form of two bunk beds. This room was clearly not comparable to the Executive Floor room that I had originally booked and was not suitable for our needs. I made my booking based on the expectation that the hotel would provide the room type that was confirmed in my reservation. Unfortunately, the hotel failed to do so, which significantly affected our stay. In addition to the issues mentioned above, the hair dryer in our room was also defective because the power plug had come loose and could not be used safely. I contacted the front desk to request a replacement hair dryer, but I was informed that the Housekeeping team first needed to come to the room to verify the issue before a replacement could be provided. This unnecessary process caused further inconvenience during our stay. I would, however, like to recognize the professionalism and excellent service provided by the Housekeeping staff and the bellboy. They were polite, helpful, and courteous throughout our stay, and they deserve to be commended for their efforts. Unfortunately, the same cannot be said for the front desk staff. Their attitude was consistently disappointing from check-in to check-out. The male staff member who assisted us during check-out was also unfriendly and unprofessional. I believe the front desk team requires further customer service training to improve their attitude and the way they communicate with guests. Overall, this was one of the most disappointing hotel experiences I have ever had. I will not stay at Nathan Hotel again, nor will I recommend it to others. I sincerely hope that Trip.com and the hotel will take this complaint seriously and provide a fair resolution to this matter.

The room was at the end of the hall and larger than I expected. The hotel is close to the sea with a private beach and a swimming pool. The views from the hotel are great, perfect for a vacation. Transportation isn't very convenient, but there's a shuttle bus to the subway station. The facilities are quite old but generally clean, though the hygiene could still be improved.

My stay at Two MacDonnell Road definitely lived up to its reputation. Located in Mid-Levels, it's an oasis of calm away from the hustle and bustle; it was incredibly quiet at night, with no city noise from Central at all, allowing for a very comfortable sleep. The room was much more spacious than most Hong Kong hotels, laid out like an apartment with a small living area and a basic kitchenette. There was plenty of space to spread out my luggage, making for a very relaxing stay. The view was a definite highlight. From a high floor, the expansive city and greenery views were stunning, both day and night. The staff were also polite. However, there were clear downsides: transportation isn't very convenient. It's a bit of a distance from the MTR station, so getting around mainly relied on taxis or the shuttle bus, which could be a bit troublesome when returning at night. The soundproofing was also quite poor. Overall, it's a great choice for those seeking peace and quiet, comfortable accommodation, and who aren't planning to rush through tourist sites every day. It's well-suited for business trips or short stays of a few days. If extreme convenience is your top priority, you might want to reconsider.

First off, getting to the hotel was incredibly convenient. They have a shuttle service that will take you to and from key locations around the city. The front desk staff greeted us with genuine smiles and spoke in a polite, soft, and pleasant tone. The room was clean, spacious, and met all standards. Breakfast offered a wide variety of choices, was delicious, and served from 6 AM to 10:30 AM.

This was my first stay at the hotel. The room was very comfortable and clean. The bedding was good, and it was quiet enough. However, getting the room took far too long; I didn't get it until 5:30 PM. The air conditioning system stopped working in the morning, and it took 30 minutes for the technician to arrive for repairs, which was a bit slow. The swimming pool was clean. For the main pool, children are required to wear life jackets, which is quite inconvenient for kids who already know how to swim, regardless of their age. Please consider changing this rule. Life jackets should only be required if a parent is not accompanying them.

The room facilities are a bit old, but the location is a big plus. It's conveniently located with easy access to transportation and many attractions nearby. The Hong Kong Museum of History and Science Museum are just a few minutes' walk away. The downsides are that the air conditioning can be a bit noisy and there was some dust on the tea set. However, the concierge and front desk staff provided good service and could communicate in Mandarin.

The Four Seasons' location is truly unbeatable – it's convenient for getting anywhere. There's a shuttle bus from the Airport Express that takes you straight to the hotel, and even walking is easy. That 'welcome back' always makes you feel so at home. For breakfast, you have two restaurant options, but I prefer ordering à la carte in the lounge. The bread at the Four Seasons is genuinely delicious; I absolutely adore the five-grain croissant (or whatever it's called) at breakfast. And the scones from the bakery are a must-buy every time. The hotel facilities are excellent; the gym equipment is well-maintained and offers plenty of choices. Just eating at the hotel's restaurants pretty much filled up my itinerary. The spa is the best I've experienced outside of Thailand. While there was a minor hiccup with housekeeping – they didn't clear the trash or do the turndown service on time – they genuinely made up for it afterward. I hope the service can be even more meticulous in the future, especially since it's the 'Four Seasons.' I'm already looking forward to my next visit!

Just a heads-up, 11sky is completely out of service. Terminal 2 also has nothing compared to Terminal 1. If you're just looking for a place to sleep during a layover, the shuttle bus is available, and it's clean, affordable, and highly recommended. Other reviews mentioned being able to check into their rooms immediately, but we were told we couldn't until after 2 PM. We were allowed to store our luggage until then and even use the poolside, but there was a lack of coordination with the pool reception staff, which took a bit of effort to explain. In the end, as long as we had our swimsuits, we were fine even without a room key. If you go in with this understanding, it's a clean and cost-effective hotel. I'd definitely consider staying here again for a layover.

I stayed in the Premier Seaview Room. It was newly renovated and came with a smart toilet. Although it didn't feel like the stated 45 square meters, the layout was cleverly designed. The toilet and shower room were completely separate and independent. Even though the toilet wasn't large, it featured a cleverly designed mini-washbasin, and both washbasins were equipped with wall-mounted hand soap dispensers, which was a thoughtful touch. The shower room had glass on two sides, and the Dyson hairdryer was conveniently placed on a small shelf. Despite the heavy rain in Hong Kong these past few days, the sea view was still quite nice. The large sofa by the window was very comfortable, and the wardrobe near the entrance, though seemingly small, had storage compartments, making it very practical. Compared to other luxury hotels in Hong Kong, this one offers good value for money.

The room exceeded my expectations; it's rare to find such great value for money in Hong Kong. The hotel is located inside a mall, making shopping and dining very convenient. During peak check-in times, you might have to queue at the front desk, and the efficiency is a bit slower compared to mainland China. The self-service breakfast offers a wide variety of choices, mainly Hong Kong-style. Overall, I highly recommend it! My only minor complaint is regarding the bedding hygiene; perhaps because we have sensitive skin, we felt a bit itchy while sleeping, so I'm questioning the cleanliness of the linens. BTW, the gym facilities are limited, with only one power rack. The outdoor pool is on the 21st floor, and it can get quite sunny when the weather is good.