Posted on May 16, 2026
Guest UserBooked 2 nights, fantastic friendly front of house staff. Manager was welcoming and knowledgeable on local dry cleaning and local parking.
Room was spacious and clean with a balcony upgrade overlooking the gardens and sea view.
Briefly saw the in-house entertainment and was being enjoyed by the people there. We snuck off to the lounge for a couple of drinks and a few bar games and was comfortable and peaceful.
Entertainment guide print out was a lovely touch.
Only criticism would be no plugs by the bed for chargers but charging across the room was no problem and maybe a menu for dining in the room but nit picking tbh.
Will be visiting again later in the year and will 100% look to book here again. I'd recommend
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Price per night fromJPY 10,850
Posted on Apr 22, 2026
Guest User
Fabulous location for shopping, beach and Bournemouth International Centre.
Lovely staff, well appointed clean and comfortable rooms. Will definitely use this hotel again! .
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Price per night fromJPY 25,483
Posted on Aug 27, 2025
Guest User
Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too);
Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible;
By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets.
A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk;
The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting.
All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff.
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Price per night fromJPY 16,736
Posted on May 24, 2025
Vanessa Duncan
lovely hotel, only issue is the top floor rooms are very hot and there is no air conditioning
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Price per night fromJPY 14,585
Posted on May 21, 2024
8285SueH
Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
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Price per night fromJPY 31,393
Posted on Apr 30, 2025
Guest User
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
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Price per night fromJPY 53,590
Posted on May 11, 2026
Guest UserLocation was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good .
POOL was very good and nice to have this in hotel.
Breakfast was excellent with vast variety of different options, we enjoyed this .
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Price per night fromJPY 19,857
Posted on Jun 23, 2026
Guest UserHad a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were very approachable, friendly, and helpful throughout our stay. The location was also a plus, being close to the beach and convenient for getting around.
We enjoyed the amenities provided, which added to the overall experience. While the hotel isn’t perfect and there are a few areas that could be improved, it definitely offers good value for money. Overall, we had a nice stay and felt that it was worth what we paid for.
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Price per night fromJPY 15,720
Posted on Jun 23, 2025|Standard Double Room with Double Bed
Guest UserTypical UK seaside hotel, in need of re-furbishing. We paid a lot for the small, badly furnished bedroom, but it was one of the busiest weekends of the year. Friendly, helpful staff. Chloe in the bar was a star. Pleasant walk through the park to the beach.
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Price per night fromJPY 11,394
Posted on Apr 18, 2026
simoooon01
Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much
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Price per night fromJPY 9,125