Hotels With parking in Al Madinah Province, Saudi Arabia

The main issue was the attitude of the reception staff during check-in. I arrived at 3:45 PM, only 15 minutes before check-in, but was told to wait. When I politely asked how long, the staff member responded rudely and told me he would let me know. I ended up waiting around 20 minutes before going to pray. When I returned, the same staff member was free, so I approached him, but he told me to wait for another staff member who was busy with another guest, even though he was free and had already seen my booking. Eventually, I had to wait again before being checked in. Overall, the attitude and customer service were not professional or welcoming.

Visiting AlUla during the off-season offers incredible value for money. Let's start with the weather, which is often a major concern. In July, temperatures range from 24-42 degrees Celsius. Mornings and evenings are surprisingly cool, especially when compared to Riyadh's 35-46 degrees during the same period. It's completely feasible to explore by avoiding the midday heat. Hotel prices in July are incredibly attractive, and there are very few tourists, mostly Arabs. Because there are so few people, the service is exceptionally quick. Shuttles arrive within 5-10 minutes. Only one of the three restaurants was open, offering both Arabic and Thai cuisine. While the Michelin-level prices aren't cheap, the food and service are excellent. The breakfast, in particular, is worth mentioning. It's à la carte, and the quality is superb. You could order the entire menu twice over! What's more, they even asked if I wanted a takeaway when I left. On the first day, I took away bread and fruit, and on the second, bread and Coke. A can of Coke costs 30 SAR in the room, and they packed me three cans along with a complimentary bottle of water! Since I didn't rent a car, I didn't visit any surrounding attractions, but the hotel grounds themselves are beautiful. In the evenings, you can enjoy a bonfire and stargaze. There's even a stargazing activity where a Kenyan guide shows you the moon through a telescope and helps you locate the Big Dipper to orient yourself. All the hotel staff are incredibly nice. They clean the room in the morning and then come back in the evening to prepare it for bedtime, which is a very thoughtful touch. Check-out was instant as I had no extra charges. I used the hotel's car service to the airport, and while it was twice the price of a taxi, the service was truly excellent. All in all, it was a fantastic experience, and I'm extremely satisfied!

The hotel is a relatively new one, with the rooms being exquisitely decorated and clean. Love the nude and calming colours used in the rooms. My stay was comfortable, and service was good. The hotel is just a stones throw away from Masjidil Nabawi, and it was convenient to be walking to the mosque for prayer which took less than 3 mins! Food was readily accessible with the many shops all around the hotel. I did find it odd that the hotel is advertised on trip with a no-child policy yet they told me that it was not true when I checked with the staff. I would have preferred it to be an adult only hotel since that was why I wanted to book anyway, because the room walls were quite thin, and we could hear kids screaming in the other rooms haha! But just small issue of course.

We received small room because at the corner side and we want changed another room but no actions from receptionist😒 The receptionist is very not tolerate with the customer

An exceptional stay at Pullman Zamzam Madinah! The hotel’s prime location just steps away from Al-Masjid an-Nabawi makes it the ideal choice for anyone visiting Madinah. The rooms are spotless, spacious, and designed for complete comfort, ensuring a peaceful environment after prayers. While the entire staff provided wonderful hospitality, I want to extend a special and heartfelt thank you to Mr. Moataz. His professionalism, attentiveness, and willingness to go above and beyond made our stay truly seamless and stress-free. Outstanding service from start to finish—we look forward to returning!

The hotel was perfectly located near the Masjid al Nabawi and restaurants and shops. The staff were helpful and accommodate my request for early check in. Highly recommend the hotel.

I was given a room overlooking a construction site, despite specifically asking for a quiet room at reception. I requested a change, and that's when things got complicated! They kept moving me to different floors, but never away from the infamous construction. This happened 3 or 4 times, and each time I had to navigate crowded elevators that stopped on many floors, all while lugging my suitcases. Eventually, I asked the duty manager to resolve the issue and, if possible, give me a room on a lower floor to avoid the elevator stress – it was the least they could do after all that. He asked me to wait. I was practically in tears, exhausted from a long overnight flight; all I wanted was my room so I could rest. Then, he gave me a room on the highest floor of the hotel. It didn't face the construction, but it was a connecting room with families who gathered there day and night, talking loudly, and he told me that I had paid for a room, and that was that. His behavior was neither professional nor friendly, but rather malicious and sly. I strongly advise against staying here.

I recently stayed at Madinah Hilton as a solo traveler, and it was a wonderful experience. The hotel’s location is exceptional—just a short walk from Al-Masjid an-Nabawi, making it very convenient for prayers at any time. The room was clean, comfortable, and well maintained. The staff were courteous, professional, and always willing to help, making me feel welcome throughout my stay. The breakfast offered a good variety of delicious options, and the overall atmosphere of the hotel was peaceful and relaxing. I felt safe and comfortable staying alone, and the excellent service made my visit even more memorable. I would definitely choose Madinah Hilton again on my next visit to Madinah and highly recommend it to anyone looking for a comfortable stay close to the Prophet’s Mosque. ⭐⭐⭐⭐⭐

Check-in was smooth and easy. Concierge were always helpful. The quadruple room was comfortable and suitable for our stay. Overall, the room was still comfortable and practical. Distance is the main reason for me choosing this hotel. It’s only about a few minute walk to the mosque entrance.

I couldn’t find anything wrong with this hotel except that my next door neighbour was extremely noisy. The location is strategic to the female pray area in Masjid Nabawi. The suite is spacious & there are sweet touches like a fruit basket, a box of sweets & roses on checking in. It offers partial view of the Haram. There are also many lifts that make it convenient to move.