Posted on Jun 24, 2026
Anonymous UserThe stay was great. The staff delivered a complimentary slice of cake as the check in date coincided with my hubby’s birthday. Very nice and sweet of the reception staff.
All guests received warm chocolate cookies too. Just nice to have them for supper or snack😊
Facilities were good too though we didn’t use it.
Buffet Breakfast was good but we didn’t try all the food as there were just too much food to try.. room amenities were basic and good and room was spacious.
Overall stay was good. Will consider coming back due to their great service.
Location is also quite near to JB Sentral about 10-15 minutes walk.
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Price per night fromTHB 3,581
Posted on Jun 21, 2026
Guest UserHotel was in a nice location, quiet and peaceful. Amenities were well maintained, but I hope the swimming pool could glass panel could be better maintained. It looks “mouldy” and dirty. Also, the shower door inside the common toilet in the suite I was staying in on the 21st floor would not fully open. The location of the towel rails needs to be changed to avoid any major accidents like the door shattering
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Price per night fromTHB 2,913
Posted on Jun 1, 2026
Guest UserStayed here for a business trip. It's a standard business hotel – standard facilities, standard service, standard rooms. Nothing amazing, but nothing bad either. However, the room I stayed in had a really loud AC unit outside, and the bathroom had a bit of an odor, which was a letdown. Everything else was just okay.
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Price per night fromTHB 2,058
Posted on Jul 25, 2026|Superior Twin Room
陆励成We had a wonderful stay this time and truly enjoyed every moment of it.
We would especially like to commend Mr. Dirmawansyah at the check-in counter. He assisted us with an exceptionally smooth and efficient check-in, all while greeting us with a warm and genuine smile. His professionalism, friendliness, and excellent service left a great impression on us.
Please convey our sincere appreciation and gratitude to him. Staff like Mr. Dirmawansyah truly make guests feel welcomed and valued. Thank you for providing such outstanding hospitality.
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Price per night fromTHB 1,444
Posted on Jun 5, 2026|Standard Family Room
anisleyyaaThe best part is the view. The view is insane. I love it. Staffs are friendly. Room is spacious and clean. Toilet is big and clean.The hotel is a bit outdated but nice and clean. The food has many varities and decent. Swimmimh pool is so big and nice. My kids enjoy it. My only concerned is there is no iron in the room. and we can only use it for 30min. It takes time to get iron because they were full house at that time. but still a nice stay for me and my family. thank you for the great hospitality.
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Price per night fromTHB 1,980
Posted on Jun 11, 2026
xuyong828The hotel is right by the sea and has its own private beach. The entire property is a resort with fairly comprehensive facilities, though they are a bit dated. The swimming pool is great, especially the kids' play pool. The front desk service is also quite good. The duplex suites are super spacious.
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Price per night fromTHB 2,127
Posted on Jun 6, 2026
Guest UserBeautiful resort set in a very chill and relaxing atmosphere. Staff provided good service and made us feel at home. Breakfast was decent and had a good variety.
The room was clean and cosy and the mini bar was great.
The only area for improvement is probably the room furniture which has some wear and tear and looks a little aged. The bathroom and toilet floors would impress better if given a chemical cleaning.
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Price per night fromTHB 10,611
Posted on Jun 30, 2026
Sistaelfie+ Fantastic location along the beach, rooms are huge. Bath tubs & bath salt provided.
+ Lovely greenery landscaping all around the hotel, even the swim pools
+ Breakfast selection is great, includes farm to table salad bar
+ Service is tip top througout, from reception to pool crew, dining crew and housekeeping
- Motorbikes cannot enter carpark using the regular automated gantry. Needs to inform staff and it is manually opened for entry/exit.
- Room doors poorly sound proofed. Could hear guests talking in their rooms when walking past their rooms.
- Room door banged loudly when it auto closed instead of soft closing.
- Lack of tour partnerships with local attractions to offer guests convenient transport and ticketing.
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Price per night fromTHB 5,246
Posted on Jul 11, 2026
Guest User
We choose this hotel on a whim as we needed a place that was off the highway for our ride back to KL. I am glad we did. I only wish we had a chance to spend more time here. I think in the future we might make the trip down just to stay here.
There are many great amenities here. A beautiful manicured golf course, restaurants, and a bowling alley.
The staff were very accommodating and friendly.
The resort has a Balinese or Thai feel. The rooms are very spacious and have a bathtub. They are well maintained and offer beautiful views of the surrounding scenery.
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Price per night fromTHB 1,498
Posted on Jul 14, 2026
Anonymous UserA big thank you to the entire Hard Rock Hotel Desaru team for making our family trip such a memorable one. Your outstanding hospitality is what truly sets this hotel apart. What impressed us the most was the exceptional service. Every single staff member we encountered from the reception team to housekeeping, the restaurant staff, and everyone around the hotel was incredibly warm, friendly and always greeted us with a genuine smile. They made us feel truly welcomed and valued throughout our stay.
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Price per night fromTHB 6,784