We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds
Everything was good, but the air conditioning felt hot. The room temperature was around 28-30 degrees Celsius even though the AC remote was set to 16 and the fan speed was at its highest. It only started to feel a bit cool towards dawn. Both rooms had the same issue.
Bedroom was oke, i doubt if the twin bed is 120cm, i guess its just 100cm, not sure 🤔 didnt bring any ruler.
Breakfast was good, i like their croissant.
Swimming pool : their small pool (the round one, prv was jacuzzi i think) has warm water.
Staff was friendly,
Surprisingly they have ‘mini market kejujuran’ (honesty mini market) the price was so cheap considering inside 4star hotel,
and they have UMKM CANTEEN which was cheap too i dont know about the taste as i didnt try.
Walking distance to braga street,
I had attend mass in the morning, next to this hotel is Cathedral, the mass on Sunday is at 6am, 11am & 5pm.
I walked to Bandung Indah Plaza it was still walking distance for me 😁 (1km) and i can borrowed their umbrella incase its rain, they write my room number & return the umbrella after im done.
Parking lot for cars is in the basement, staff was really helpful.
Overall was a good stay.
Love the glamping experience.. a peaceful and comfortable stay with a nice view. The room has all that you need for a pleasant stay.
Although the access route to the location is quite tricky but we have an experienced local driver and the hotel provided us with clear instructions on how to get there (we arrived very early morning). Hotel staff are helpful and friendly. The breakfast was decent with a nice view. The only cons is the flies at the breakfast area, which makes dining in a bit annoying with the flies. Other than that. Its a plus.
For the price ab excellent place. But biggest feedback is that the WiFi signal only reaches the hallway and not until the rooms itself (at least on the 5th floor, where I stayed). But overall a fine place.
The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect.
That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort.
When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed.
On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is.
Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.
shopping centre, which made everything very convenient. The breakfast was good and the coffee was surprisingly nice. Enjoyed my stay!
Great
199 reviews
9.1/10
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