The rules for check-in is too much.. we must wait the queue around 40 mnts and the room still not available at 14:59
The location is hidden~ behind of another building
The room is good
The employees’s service 10/10
Location 6/10
Arrived at Guangzhou Baiyun Airport around 5 AM and booked the Guangzhou Yingbin International Hotel last minute via Trip.com. To my surprise, the hotel staff responded incredibly quickly and immediately arranged a shuttle to safely bring us to the hotel to rest, which was truly reassuring.
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
Pleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang
Stains exists on freshly washed bed sheets. The hotel's laundry somehow couldn't get rid of such stains leading to perception of unwashed / unchanged bedsheets
Bath towels have fermented smell like they have not been sunned / dried enough after washing
The hotel is new and clean and is located very close to the airport. The help me with the shuttle two times and also it was great the possibility that it was possible to have breakfast very early in the morning due to Ramadan at 4 am I had early flight. Otherwise, no negatives the room is big and everything is great.
Facilities: The hotel is well-maintained and has aged gracefully, though there's a slight musty smell.
Cleanliness: Everything is very clean, especially the main hall. Breakfast is plentiful and delicious.
Service: Very warm and polite. Extending my check-out by an hour was no problem at all.
Environment: Located inside a shopping mall, which is convenient for shopping.
The hotel with a very good location and good environment and the food is very delicious
Great
129 reviews
9.0/10
Price from
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per night
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9.1/10
Great
GGuest UserNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
QQZenPleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang
GGuest UserHarper Palembang is a solid choice for business travelers seeking comfort and convenience. The hotel offers clean, well-equipped rooms and a strategic location, making it easy to reach offices or meeting spots.
While it’s a mid-level hotel, the service is efficient, and the facilities meet essential needs—perfect for a hassle-free work stay. Would recommend for those prioritizing value, cleanliness, and location over luxury.
Harper Palembang adalah pilihan tepat untuk perjalanan bisnis. Kamarnya bersih dan nyaman, lokasinya strategis, dan aksesnya mudah ke pusat kota atau kantor.
Sebagai hotel mid-level, pelayanannya baik dengan fasilitas yang memadai. Cocok untuk yang mencari akomodasi praktis tanpa perlu kemewahan. Direkomendasikan!
BBackup DataGood Enough For their Price. Clean Enough even without Lift. But For That Price. It's absolutely Worth it. In the center of Palembang and business district. Room not to big but enough.
FFenlibenpaodedaeFacilities: The hotel is well-maintained and has aged gracefully, though there's a slight musty smell.
Cleanliness: Everything is very clean, especially the main hall. Breakfast is plentiful and delicious.
Service: Very warm and polite. Extending my check-out by an hour was no problem at all.
Environment: Located inside a shopping mall, which is convenient for shopping.
AAnonymous UserThe receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
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