The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.
Very helpful staff great food selection in restaurants arrived midnight fab customer service as a disabled customer having a late flight we stayed the week before on our outward journey they helped me contact assisted boarding would definitely stay again n recommend friends n family nothing was a bother my companion is plant based n they provided oat milk n tea bags on request rooms bright n airy beds so comfortable after long flight great shampoo conditioner n body lotions of good quality can't thank staff enough for there help
Good thing is the car parking at weekend is free.
The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel.
There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.
Hotel near City Centre,Manchester100% of visitors choose this area
Ttraveller20022025.05.18
Absolutely loved our stay at The Midland Manchester – everything about this hotel exceeded our expectations! From the moment we arrived, the staff were warm, welcoming, and couldn’t do enough for us. Every member of the team made us feel genuinely looked after, and the service throughout was faultless.
The room was spotlessly clean, beautifully maintained, and incredibly comfortable. The bed was like sleeping on a cloud – we had some of the best nights’ sleep we’ve had in ages! The room service was prompt, professional, and the food was delicious – a real treat after a long day exploring the city.
Speaking of relaxing – the spa was absolutely divine. Clean, calming, and wonderfully designed, it was the perfect escape. The massage was one of the best I’ve ever had – incredibly soothing and tailored to perfection. If you’re in need of some proper pampering, this is the place to be.
Location-wise, you couldn’t ask for better. Right in the heart of Manchester, everything is within walking distance, yet the hotel still manages to feel like a peaceful retreat from the hustle and bustle.
All in all, The Midland is a true gem. Comfortable, elegant, and run by an outstanding team. We’ll absolutely be back!
Hotel near City Centre,Manchester100% of visitors choose this area
弦弦2020.01.04
The style of the room is retro, pretty good, the toiletries are great, and there is a refrigerator. But the top-level swimming pool is very small, only two or three meters long. No one really goes swimming. If you live in the pool, the price is slightly higher. There is also a sauna on the top floor, which makes it very comfortable to steam~
Hotel is exactly what it says on the tin.
Small room but cozy enough. Bathroom quite comfortable. Though it’s more of a wet room. So bring shower slippers.
Bar downstairs decent. Close to a fun retail park.
Staff were friendly. I was able to access check in early. That was a relief!
No sleep, kids running about, slamming doors, shouting and generally causing havoc. Throwing rubbish out of the window
Raised with staff who were unhelpful customer service levels poor.
Hotel near City Centre,Manchester100% of visitors choose this area
GGuest User2025.12.31
We enjoyed our stay at the hotel. The bed was comfortable and the staff were friendly. We were a little disappointed, however, that we were unable to have a drink at the bar (even though there were lots of seats available) without pre-booking. Maybe guests should be informed of this when booking. Otherwise, we had a good time.
Hotel near City Centre,Salford100% of visitors choose this area
GGuest User2025.01.27
All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.
Very Good
127 reviews
8.9/10
Price from
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8.9/10
Very Good
Very nice hotel with great views , has a nice swimming pool and hot tub with saunas as well , even has a 24/7 gym !! Great for couples
We had a fabulous stay at The Midland. It had a luxurious feel straight from the lobby with flavoured water, diffusers and welcoming staff. Our room was beautiful and we had complimentary turn down each day. We would come back!
I love coming here when I can the staff always amazing your so look after there go out your way to help u defo book again soon and there got there own gym swimming pool there everything there for kids ect x
Advanced booking resulting in a great price for a decent family room with free parking and use of leisure centre; very good size of pool, fantastic sauna and steam room; typical breakfast included.
A great place to stay over! Nice clean and and well taken care of..gentleman at night was friendly when checking in and helpful with access to spa facilities
We travelled with teenage son for this UK trip so we preferred 2 Bedroom apartments, our preference is service apartment. This is a good price for this location, this comfort. We booked for 3 nights stay unfortunately they dont provide housekeeping daily, [ no towel change / no dish washing/ etc ] however you may request for housekeeping daily @£45/day!. The rooms are not big though but comfortable enough for 3 adults. 2 Bedrooms 2 bathrooms 2 queen bed , washer , fridge, kitchen, nespresso machine etc .The location is good 5 mins - 10 mins to food, malls etc. They offer special price for car park opposite Qpark at £18/day. That's good for us cheaper than London which cost us £50/day. Cons: The apartment living room lights are too dim, has widnow but locked and feel stuffy. Pros: we prefer service apartments for long trip with family.
Excellent stay and much improved with the refurb. Staff were excellent too, definitely up to the standard we've come.to expect from Marriot Hotels. Room was nice and comfortable, great pool , sauna, gym and the location is quiet. Great coffee too, worth a mention. Will definitely stay again
Room was well-designed, clean with modern branded appliances such as a Nespresso machine, Smeg washing machine-dryer, fridge-freezer. Lotsa storage space and spacious bathroom with rain shower. Quiet at night as well for a busy hotel in a popular area. The pool was lovely and hot tub was squeaky clean. Breakfast was table-service but you can pick anything from the menu and I highly recommend the eggs royale! Will defo stay here again when I’m back!
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