Hotels With spa in Guangxi, China

The hotel upgraded me to a sunset view room, which I absolutely loved! The room was huge and even had a balcony. It was raining that day, but thankfully, we had the balcony where we could enjoy dessert soup, admire the view, and browse on our phones – it was so relaxing. The hotel service was also excellent. They called me before check-in and after I added their concierge on WeChat, they sent me all the hotel information, including Wi-Fi details and contact numbers. They even provided tips for restaurants and attractions, which was incredibly helpful for a first-time visitor like me. The hotel is very close to the Twin Towers and Elephant Trunk Hill, both within walking distance. We also strolled to Zhengyang Pedestrian Street and East-West Alley, all very convenient – the location is superb! Right behind the hotel, through an alley, there's a residential area with many small eateries, so even if you don't get breakfast at the hotel, you won't struggle to find food. Plus, even though I didn't book breakfast, I could still go to the dining hall in the morning and grab two cups of coffee to go – I absolutely loved that, a coffee lover's dream come true! Oh, and they also offer complimentary dessert soup in the evenings, but you need to pick it up from the lobby.

Very clean and confirmed. Light switches and outlets by head board. Pool was nice, sometimes it is heated. Office staff super nice. Even though i checked out they still let me from same day and use the lobby bathroom to change. If my room hadn't already been cleaned they would have let me wash off but wasn't a big deal to me. Walking right outside there are plenty of places to eat and xijie west street is a straight shot about 10min walk from here. They offer mopeds to rent as well but i didn't used that service.

Best breakfast in China! Xiaoming was very helpful with anything we needed and very generous. There are e-scooters to use, which you really need. Guilin traffic is not for the feint heated though and this is certainly not the place to learn to ride an old e-scooter. At first I wondered why I had booked a place so far out of town but in the end, with the scooter it didn't really matter. The room has seen better days and the lack of ventilation means high humidity from the shower mist, meaning sweaty nights, which isn't good. Didn't like the fact the music was left on ALL night below in the breakfast room as you can hear it in the room!

This stay with my child was absolutely perfect, truly a hidden gem of a family-friendly hotel! The room was spacious, bright, and spotless, with a charming and cozy children's theme. They even provided kids' toiletries and slippers, which was a really thoughtful touch. The staff were incredibly warm and attentive; check-in was efficient, and they were quick to respond to any requests, looking after my little one throughout our stay – it was truly heartwarming. The overall environment was comfortable, and the late check-out was a lifesaver. They even offered shuttle service when it rained and valet parking, which was a huge help when traveling with a child. The front desk staff, especially one young man, was super nice!

The hotel's location is absolutely fantastic, right by the Two Rivers and Four Lakes scenic area, with Ronghu Lake Park directly outside. The room views are incredible, offering a 180° panorama of the karst peaks at sunset, and you can also overlook the Two Rivers and Four Lakes at night. The amenities are thoughtful and convenient, including free parking. Each floor has a laundry room equipped with a washing machine, dryer, and detergent. Food deliveries are sent directly to your room by a robot, and the bedding is perfectly comfortable. The service is warm and attentive; the front desk staff are super friendly, and a female staff member even helped with our luggage. Downstairs, there's complimentary water, drinks, and fruit. The afternoon tea and breakfast are excellent quality, with freshly brewed coffee from a machine. While the breakfast selection isn't huge, it meets all needs, though you might miss out on the rice noodles if you go too late. The room was spotlessly clean, and as it's a new hotel, all the facilities are brand new. Don't miss out on this place if you're visiting Guilin; it's truly great value for money!

The hotel has a self-service laundry room, which is super convenient! The facilities are new, the service is warm, and the hygiene is excellent. The bedding is soft like clouds. The free large parking lot is a thoughtful touch, and the buffet breakfast offers incredible value for money. Highly recommend!!!

It's quite unbelievable that this Guilin hotel made it to the 'luxury' category. Let's start with the pros: 1. **Excellent Location:** The hotel is perfectly situated right across from Elephant Trunk Hill Park's Gate 1, just a 3-minute walk across the street. It's also very close to the Two Rivers and Four Lakes scenic area, about a 15-minute walk. 2. **Convenient Amenities:** Dining and shopping options around the hotel are incredibly convenient. Dongxi Alley and Zhengyang Pedestrian Street are both within walking distance. 3. **Commendable Service:** The hotel's service is noteworthy. The front desk staff were very enthusiastic, gave me a room upgrade, and even presented a souvenir when I checked out. Now for the cons: 1. **Questionable Star Rating:** The hotel claims to be a five-star property, but from the moment I saw it from the outside, it absolutely did not look like one. There's no gym, let alone a game room. The hotel only has one elevator. In mid-May, Guilin's weather is quite hot and humid, over 30 degrees Celsius, but the hotel lobby and floors didn't have the air conditioning on. Because of the heat, there were a lot of mosquitoes. Interestingly, the elevator *did* have AC, so all the mosquitoes flew into it, resulting in many bites. 2. **Outdated Facilities:** Since the hotel has been around for some time, the hardware facilities are old and damaged. Hangers, bedsheets, bath towels, etc., were visibly worn and torn (see photos). I'm not sure why, as a five-star hotel, they don't seem willing to update these, which creates a very negative impression for guests. 3. **Minor Service Issues:** There were also some small detail issues. Housekeeping service was a bit slow to respond, and coordination with the cleaning staff wasn't timely. I hope they can improve this. In summary, this hotel has both pros and cons. From its 'star' rating, it absolutely does not meet five-star standards; the hardware facilities feel more like three stars, and in some areas, even worse than hotels like All Seasons. This is a five-star hotel that doesn't live up to its name. I hope everyone considers carefully before booking; I wouldn't recommend it.

This stay was extremely satisfying! Despite the large crowds during the May Day holiday, the hotel's overall cleanliness was exceptional; the entire room was spotless. The room was spacious and bright, with a subtle, pleasant fragrance upon entering. The natural light was excellent; I even woke up to sunrise! 🌅 The staff were also very friendly and attentive. It's close to the station and offers great value for money. I'll definitely choose this hotel again next time. Highly recommended!

Summary: High value for money, excellent service, great location, and all the promised freebies delivered. I highly recommend this 'Global Village' hotel! 1. It's only a 10-minute walk to Elephant Trunk Hill! And super convenient to walk to Wenchang Pier for a Two Rivers and Four Lakes boat tour! 2. The front desk and all staff are incredibly friendly and attentive. They offer desserts, fruit, tea, late-night snacks, a kids' playground, free half-hour trials of ethnic costumes, and a rooftop pool with great views! There's also a gym. 3. Since I had my child with me, they even upgraded us for free to a family room. The bathtub is huge, big enough for 6 people!!! The home theater is super clear and free! I was genuinely surprised. 4. The free breakfast is rich and nutritious, and the restaurant offers direct views of the mountains and rivers. I'm truly satisfied with this price! 5. I had to work at night, and the staff even found me a separate room to work in. 6. They also allowed me to check out late, at 2 PM, and stored my 7 backpacks for free until 6 PM.

Heshe Hotel stands as one of the finest resorts for accommodation in Guilin. Their hospitality, culinary offerings, ambiance, and staff are all exceptionally delightful and helpful. Upon our arrival, we were warmly welcomed by amazing front desk attendant, Melody. She assisted us through out our stay and made sure we’re comfortable and well taken care of and our tour guide, Eric, who communicated fluently in English, significantly easing our experience as non-Chinese speakers. The owner was equally gracious, sharing their barbecue with us, creating a sense of homeliness. This hotel is located just 15 minutes from the main tourist attractions, with rooms that are very clean and offer breathtaking views. I am definitely coming back again.