Hotels With Pools in Riau Islands, Indonesia

Our 2nd time staying here and we booked a total of 4 rooms. All was good except that your breakfast can be improve with more selection like having a egg live station and a porridge section. Bread toaster as well was not working well, waited for 20mins and still the bread is not well toasted. We decided to go over to Golden View Hotel and pay for our breakfast on the 2nd morning. We had dinner on out first night but was disappointed with your dessert. Both the lava and cheese cake taste like it been kept for weeks, does not taste fresh.

Our 4 days, 3 nights at the resort, felt like a perfect escape from reality. From the moment we arrived, the beautiful surroundings, ocean views, and peaceful atmosphere made it easy to relax. We enjoyed a mix of activities like sight seeings, seafood and quiet moments by the pool. The spa experience was especially rejuvenating and very good service from Rempah Kitchen. Kudos to the service team, especially Jenni (5-star service), along with Farren, Naufal, Nicho, Indra (Manager), Yusa, and Saga. As well as the front desk and housekeeping teams. Your professionalism and dedication made the experience truly exceptional. By the time we left, we felt refreshed, happy, and already wishing we could stay longer.

This hotel made me feel like I paid for a cheap stay where everything costs extra. It was the first time I've heard of paying extra for early check-in. Eventually, the staff let us check in early when they saw we weren't going to pay. Some staff members were enthusiastic, others were just okay. At the Indigo restaurant, the server rushed us to pay our bill even though it was still during working hours. The kids' play area only allows one adult and one child, which isn't very family-friendly. What, is one parent supposed to sit outside while the other takes the child in? The breakfast tasted alright, but the variety was very limited. Even though there were available tables, the staff wouldn't let us sit there, insisting we sit at a further table, presumably so as not to disturb the foreign guests next to us. Sigh. Overall, it was an okay trip with the kids, but I won't choose this place for a vacation again.

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re

Great location, very convenient for transport. The room was spacious and the bed was comfortable. The service was attentive. It's a good hotel overall. The breakfast was delicious, the only downside was that it was a bit noisy downstairs at night.

Travelled in a big group consisting of adults and kids ranging 1.5-10 yrs old. Overall experience was very good! And would definitely come back again. Location- nearby Batam ferry terminal (5-7mins drive), a lot of cafes, coffee, spas, marts within the area. To travel to grand Batam mall and penguin market is only 3-5 mins via grab. Rooms- good size, clean and basic. No bathtub but there’s inbuilt hair dryer. Breakfast Spread was scrumptious. Good variety. Amenities: Lobby was spacious, lots of space to sit and relax while waiting for friends/grab. Swimming pool was in the next block, pool is at 1.2m minimum and it is really windy, not so ideal for kids to stay long. All the staff were very friendly and pleasant. The doors’ sound proofing is a tad weaker. Could hear my neighbors conversations walking toward lift lobby, or the nearby buildings speaker quite clearly. But the overall experience is good that this is only a small part of it.

Has some questions after booking, staff responded fast via email, shuttle bus service to and from BBT ferry terminal were taken care off nicely. Decided to book a 2 nights private tent in order to enjoy some quiet moment after reading some review via klook and trips regards to noise pollution from neighboring tent. Glad that we don’t have much noisy neighbors and not full house but the maintenance and housekeeping staff chat sessions can be hear clearly from the inside of our tent, especially when they’re outside the compound, as early as before 8am and as late as 7:45pm, still hearing their voice. At last we can’t stand and feedback on the 3rd day of our stay via WhatsApp’s, to request housekeeping/maintenance staff to lower down their volume, and finally we have a peaceful morning nap before check out on day 3.

I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle. One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains. The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal. I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience. While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay. In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!

Was a relaxing and great stay overall! There are convenience stores and some F&B options just nearby as well. There are some ants and bugs in the open areas (obviously) as well but that didn’t bother us! Service was great as the staffs were friendly and super responsive.

Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!