Hotels With Parking in Perak, Malaysia

This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus. However, there were a few areas that could be improved: Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside. Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food. Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished. Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.

The hotel’s location is truly unmatched! Step right outside and you’ll find yourself just nearby Ipoh Town. About 6 min walking to old town Ipoh. The room was clean, comfortable, and ideal for a restful stay. The staff provided thoughtful and professional service throughout my stay. Every request was handled friendly, promptly and perfectly. I booked my stay through trip.com and managed to get a great deal — excellent value for money.

The hotel's location is excellent, directly connected to Parkson Mall, making shopping and getting around incredibly convenient. The breakfast is also very good and offers a great variety. I highly recommend staying here. The bathroom has a very large bathtub, perfect for a relaxing soak after a day of sightseeing!

Clean and tidy, with convenient transportation and excellent service. The location is also quite good. The only downsides were that the windows couldn't be opened and there was a noticeable smell of new decoration in the room.

The hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.

Huge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.

Honestly, I’m not the guy always writing a review, but today I have to. This morning around 8am, the staff from here calling me that my car had puncit. I’m feel shocked and trying to looking for mechanic to replace my tyre. I’m feel surprise that staff from there is very friendly and helpful to do me a favor and replace it together with me. I’m really feel warm and appreciated and for sure next time when I’m going to Ipoh. This always will be my First Choice. 🙏🏻 Can’t do much for you guy, just hopefully this review will be helpful.

Here’s a polished, warm version you can send—friendly, appreciative, and clear 🌷 (I kept your original points, just smoothed the flow and tone.) ⸻ The hotel was very pleasant and comfortable. The breakfast was nice, with a good variety of vegetables for the salad. The Singapore-style bihun goreng was so yummy! However, the rice for the nasi lemak tasted a little bit unusual. My kids really enjoyed the cereal, bihun goreng, bread with jam, and the pastries. Plus, near the hotel, there were plenty of restaurant and kiosk options around the Bulatan Sultan Azlan Shah area. At night, you can rent bicycles, buggies, and other vehicles to ride around the roundabout—it was so much fun! There was even a small train, which the kids absolutely loved. In the morning, after our wonderful breakfast, my kids and I went back to the roundabout for a brisk walk and spent some time at the playground. It was really enjoyable and a great way to start the day. I would also like to send my appreciation to Trip.com customer service. The staff responded to my issue promptly and truly tried their best to resolve it. I’m very happy and grateful for the support from Trip.com. Keep up the great service!

The room was clean and comfortable, and it came with two complimentary bottles of water. The air conditioner worked very well, keeping the room cool throughout my stay. The hotel has a good location, convenient for nearby shops and food options, and also offers free parking, which is a great bonus. Overall, it’s a pleasant stay and good value for money.

Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door. When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful. We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B. On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated. When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again. Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.