Cititel Express Ipoh

✅I booked Premier Triple Room for 3 person, and the room is very good. I feel satisfied with everything ✅The room is clean and the space is wide. ✅No bottled water provided, but there is water dispenser in the corridor for us to get the water using the bottle provided in the room ✅The view is very good also ✅Breakfast is good also. Overall, it is excellent 👍👍

For the price point, really cannot complain. Positives: - location. Just a couple of mins walk from concubine lane - 7/11 within the hotel - comfortable bed - tv comes with casting and free movies! - recently renovated rooms! - usb type a bedside charging

Overall, I had a pleasant stay. The room was clean and comfortable, and the staff were friendly. The location was convenient, and the facilities met my expectations. There are a few areas that could be improved, but overall it was a good experience. I would consider staying here again

The main entrance is right next to the road, and there's a lot of traffic, making it dangerous to get in and out of cars with luggage. The parking lot downstairs was full, so they told us to scan a QR code to park elsewhere, saying they'd arrange a car to pick us up. However, we waited a long time and no one came. We called the front desk, and they just said "okay, got it." We waited another 10 minutes and still no one showed up. They didn't even have basic contact information for the staff; we had to rely on the front desk to relay information. In the end, we had to drive back to the hotel ourselves to drop off our luggage and find parking at nearby shops. When we got to the lobby, there was no front desk; we had to go up to the 12th floor. The check-out process was even more time-consuming. They made us wait for about 10 minutes while their staff checked all the room facilities before they could process our check-out. This is the first time I've encountered so many problems with a hotel I've stayed in many times. Terrible!

The parking is limited but the security guards take good care of the cars and ensure safety of all travellers. The room is clean and basic, definitely value for the money

The location is excellent, with popular attractions like Concubine Lane and many famous eateries within walking distance. However, the amenities could be improved. In particular, the shower needs attention, as there were times when no water came out.

I really enjoy my stay at cititel Ipoh. The room is clean and the food is good and suite my taste.