The room was fantastic! Our triple room on the 17th floor offered stunning mountain and water views when opening the window, creating a very tranquil setting. The rooftop boasts both open-air and indoor hot springs ♨️, available for unlimited free use with your room key card. The water temperature was perfect, and soaking in the springs, sipping tea, and watching the sunset was pure bliss! The buffet breakfast was quite generous. The room was notably spacious, especially for Japan. Complimentary amenities such as toothbrushes, combs, and cotton pads are available for pick-up at the front desk. Rooms receive a light daily service (replacing amenities, emptying trash, but not changing linens), with a full cleaning every two days. Complimentary bottled water is provided, and the bathroom includes a bathtub 🛁. The front desk staff provided excellent, warm, and attentive service – Japanese hospitality is truly outstanding 👍.
Absolutely a 5-star review! It's very close to the JR station. The guy at the front desk was incredibly thorough, helping with travel advice and even translating Chinese attractions into Japanese so I could find them on G-Maps. Breakfast was outstanding, with many ingredients sourced from Oita. The large public bath on the rooftop was also great, offering a fantastic viewing spot and an excellent place to watch the sunrise 🌅. Staying in Beppu this time and exploring nearby was definitely the right choice.
This hotel is very clean. You have to take off your shoes as soon as you enter, and the lobby has no strange smells, though the elevator has a slight one. The hot springs are very comfortable; I felt the public bath was even cleaner than the private ones. Private baths are great for families and couples. After a dip, enjoy some ice cream – it's so relaxing. In the evening, there's complimentary ramen. You can also catch the sunrise from the 13th floor in the morning, and the breakfast is very extensive. I highly recommend booking with breakfast! Turning right when you exit, you can easily catch a JR train or a bus, which is super convenient!
The lobby and rooms were clean, the staff were professional, and I had a pleasant stay. There was a vacancy, so I was upgraded from my original room. It was reasonable, but the quality of the experience was more than worth the price.
One thing was that when I tried to use the humidifier, the filter inside was not very clean, so I didn't use it, but other than that it was a very good experience.
Reviews often mention dust - this is true, unfortunately. Perhaps the reason is that the rooms are cleaned by old people, and they simply do not have time to do everything. When entering the room, we felt stuffy smell of dusty carpets. I took a rag and wiped all the carpets from dust to make it fresher.
It is also inconvenient that the dryer in the laundry room does not dry things after washing even in two drying cycles. If you load a full tank, keep this in mind. We had to hang things all over the room.
The reusable indoor slippers were torn.
Apart from this, everything is fine. The hotel is located 10 minutes walk from the station along the main street - easy to find. On the first floor you can take necessary amenities of high quality for free.
The room with two beds is small, the suitcase can only be opened close to the door.
Hotels in Oita Prefecture99.6% of visitors choose this area
EEmilykuo2025.08.24
This guesthouse has a story to tell in every corner, retaining some of its original Japanese style. The environment is quiet and clean. The evening hot spring bath is by reservation for one hour per group, allowing couples to enjoy a private bath together. A thorough introduction is provided before check-in. The owner is friendly and beautiful 🥰. Breakfast is a traditional breakfast (the rice is superb). I highly recommend allowing time to fully experience and appreciate every detail. Although the location is a bit far from the station (a 15-minute walk), I recommend taking a taxi from the station to the guesthouse. There's a luggage delivery service to the station upon check-out, so you don't need to rush to pick it up. You can pick up your luggage when you catch the train (luggage storage costs about 600-800 yen). You can easily stroll around Yufuin, enjoying the clean air and streets. If I had to point out a downside, it would be the noticeable dampness of the tatami mats, probably because it's near a mountain and quite humid. Also, being a guesthouse, they don't offer any services after 9 PM. We arrived very late and didn't have time to buy anything before checking in. There are no convenience stores nearby, and the guesthouse doesn't have vending machines selling food. But as long as you don't arrive right on time like we did, you won't have this problem. 🙂
Hotels in Oita Prefecture99.6% of visitors choose this area
GGuest User2025.03.31
I didn't have high expectations for the kaiseki course meal, so it was okay. The room was spacious, clean, and warm. The open-air bath, family bath, and hot spring were really nice. It's a bit too far to walk from Yufuin Station, so I recommend taking a taxi. The staff were friendly, and the person who served the food spoke Korean well, which was nice. There was also a Korean staff member at check-out, so it was convenient.
Hotels in Oita Prefecture100% of visitors choose this area
CChuanxiaofudehonglingjin2025.06.17
This is a trip to Japan after 6 years. Instead of choosing the bustling cities of Honshu, I chose Kitakyushu and arranged a two-day one-night trip to Beppu. I booked this little-known hot spring hotel.
An unexpected accommodation experience. The front desk おばさん can speak English. When checking in, he helped me book the time for the private bath. It was very good! The environment and facilities of the hotel are very clean and hygienic. Even if you travel alone, it is very friendly. The single room is also very spacious. It is even equipped with a massage chair. After taking a private bath, a massage is really quite comfortable~~
When booking a hot spring hotel, you must book their one-night stay and two meals at the same time. The set meal experience for one morning and one night is also quite good. Although there is no big fish, meat, and fresh seafood for dinner, the content of Kaiseki cuisine is also not small, and it is very delicious. There is no dish that is not good. Breakfast is also a set meal. Although eating rice early in the morning is not in line with the Chinese people's dining habits, the rice there is delicious. Even I, who never eat breakfast, finished it all. It is not easy!
Remember, when you travel to small places in Japan in the future, there is no need to squeeze into those popular hotels that are crowded with tour groups or recommended on social software. Sometimes, small happiness and surprises can be obtained in such unknown small hotels!
The hotel is in a good location, with convenience stores and restaurants nearby.
The hotel provides free parking with plenty of parking spaces. Seven-seater cars (large cars) can also be parked here. There is no need to worry about the height of the parking lot floor because it is 2.5 meters high.
The hotel provides disposable items, which is very convenient.
The hotel has swimming pool, fitness room, hot spring and other facilities...
The downside is that the bathroom in the hotel room is quite hot, and it seems that there is no exhaust system...
In addition, when checking in, there was clearly a staff standing at the counter who could help us check in, but the staff insisted that we use the self-service machine to check in ourselves, which resulted in it taking a long time to complete the registration.
I stayed in Beppu for 4 nights, trying different onsens at different hotels.Tsuruta was my last Beppu hotel. Although the room i stayed in is rather dated and items worn out, all necessary equipment are working very well, i stayed at a newer 4.5 star hotel prior and the air-conditioner, hair dryer and toilet exhaust were noisy and faulty, while in the older Tsuruta where everything works well! This don't judge a book by its cover, older hotels is just as good! I've attached a photo of the park and harbour view from my room at Tsuruta.
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9.3/10
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HHuanxiangyishujiaRoyThis is the best value-for-money onsen hotel I've stayed at in Japan so far. The location is excellent, just a two-minute walk from the station. The minibar in the room comes with two white peach jellies, and they offer complimentary noodles in the evening. After a hot spring bath, you can grab ice cream at night and lactic acid drinks in the morning. The value for money here is truly outstanding!
CCMPXHello, everyone!
We recently stayed at this hotel, and the experience was mixed — there are some nice touches, but also noticeable shortcomings.
**Room:**
The room was spacious but clearly outdated; furniture and interior look worn. The ventilation works, yet it still feels quite stuffy inside. It would be great if the hotel improved air-conditioning or installed mosquito screens: the sea view is beautiful, but opening the window isn’t an option because of too many insects.
**Facilities & Service:**
The only real extras are massage service and a shared onsen. There’s no gym, pool, or other activities — the hotel is designed for quiet relaxation. A shuttle service is available, which is convenient, but if you miss it, getting to the hotel on your own can be quite difficult. During this stay the hotel was quite busy, and it often took a long time to catch the elevator to our floor.
**Dining:**
Breakfast and dinner can be pre-booked; the food was tasty and varied. The bar offers a pleasant atmosphere with a decent drink selection, and in the evening the lobby lounge opens with alcoholic drinks and light snacks — a nice way to unwind after a day of sightseeing.
**Location:**
The property faces Beppu Bay, yet the seaside feeling is limited — there are few walking areas nearby, and due to insects it’s hard to enjoy the open air.
**Overall:**
A good option for a calm, onsen-style getaway with decent food and polite staff, but when the hotel is crowded, the lack of facilities and outdated rooms become more noticeable. With some modernization and better infrastructure, this could be an excellent resort.
SSikiqiThis hotel is perfectly located right in the heart of Beppu's Hells, with attractions literally on its doorstep. All five Hells (Jigoku) are within a 3-5 minute walk, which is incredibly convenient!
While the hotel's exterior is unassuming, its interior is a hidden gem. The Japanese garden in the common areas is beautiful. Our room was spacious with a great view, allowing us to see the steam rising from the Hells. Plus, having a private onsen in the room meant we could soak to our heart's content! We even had the large public bath all to ourselves during our visit.
The Teppanyaki set meal we booked was a good experience, though we wished there was a little more meat.
We specifically requested Japanese-style breakfast when booking, but for some reason, we were given Western-style instead. When we inquired, the staff informed us that it couldn't be changed.
On a very positive note, it was our wedding anniversary trip, and the hotel thoughtfully prepared a small gift and took commemorative photos for us – a very nice touch! Aside from these minor issues, everything else was fantastic.
The only real downside was the hotel's shuttle service to the station. While they offer it, the last departure is strictly before 11 AM. If you miss it, you have to take a taxi. It feels a bit inconvenient to offer a service with such a limited timeframe. For instance, we visited the Hells in the morning and ended up leaving the hotel after 11 AM, so we had to take a taxi to the JR station. An improvement here would be much appreciated!
Overall, my husband, who was visiting Japan for the first time, said it was an excellent Japanese onsen hotel experience. He gives it a big thumbs up!
AAnonymous Usergood value for money! would definitely stay again
location: it's relatively further from the station , around a 8-10min walk. there is a 7-11 just around the corner
room: my room came without a bathroom but for the ladies are 3 cubicles shared among the 7 mix gendered guests on the floor. i did not have to wait in line at all. there was more than enough space in the room to open my suitcase wide and still feel comfortable. bed and pillow was a bit hard though, and you can hear anyone talking loudly downstairs outside the building as the room is on 2nd floor, tho that doesnt happen very often.
food: amazing balanced breakfast that changes everyday - really delicious!
onsen: the one on 2F was smaller than 1F, but very good and comfortable. clean too. you can book a private onsen room for 500yen (50mins)
staff: all of them were super friendly, helpful and made me feel welcome. there are english-proficient staff available 24H as well :)
GGuest UserAmazing experience ✨ Warm Welcome by Ms . 西河。During stay also greeted by her . She clearly explained the entired hotel facilities and introduced features of hotel. Which made me felt comfortable. Thank you. I definitely will come back again
GGuest UserWhat a pleasant surprise. Rex Hotel Beppu , from entering the hotel til the end (luggage pickup) the experience we had here was beyond excellent. I will bring my family here next time. 😃
GGuest UserIt was a ryokan that children loved and adults enjoyed as well. The location was good and although the open-air bath was not very large, it was a great temperature that children could enjoy.
GGuest UserThe hotel is older! The service condition is acceptable! The hotel staff took the initiative to help! The important thing is free parking! The price also comes with breakfast! Except for the poor sound insulation, there is nothing to fault!
GGuest UserThis room is best suited for couples or solo travelers. If you're over 180cm (about 5'11”) tall, I strongly advise against booking it as you'll find it extremely cramped. Similarly, if a couple is on the larger side, it might be a tight squeeze. It's truly ideal only for those who are not particularly tall or big.
The main perk is the access to the hot springs at the adjacent hotel, where the water is wonderfully soothing. Although there's a hot spring swimming pool upstairs, it was too cold and windy to enjoy; I visited in late May, and it was still quite cool.
The location is very convenient, with supermarkets and convenience stores nearby. It's an 8-minute walk from Beppu Station, and even if you arrive by bus, it's just a 10-minute stroll, making transport very easy.
GGuest UserThe hospitality was incredible from the moment we arrived, and the property itself is very charming. Unfortunately, I didn’t realize beforehand that guests with tattoos are not allowed in the onsen or sauna, which limited my overall experience and prevented me from enjoying it fully.
Dinner was delicious, but I was a bit surprised that at least one beer was not included, only soft drinks were, and I had to pay extra for it. The room was beautifully arranged, although the view was not very special since it faced a Daihatsu parking lot. We noticed a small detail with the cleaning, but overall everything was very good and I truly appreciated the warm service.
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