Posted on Aug 2, 2026|Chuoden Japanese Esetern Style Room with Hot Spring Open Air Bath Non smoking
_Miss_Koo_Location: The hotel is situated at the foot of a mountain in Satoyama, a considerable distance from JR Matsumoto Station. However, it offers a unique charm with panoramic views of Matsumoto Castle from the hillside.
Transportation: Unless you're driving or taking a taxi, here are your options: 1) The hotel provides a shuttle service to and from JR Station. There are two morning departures at 9 and 10 AM, passing by Matsumoto Castle before heading to JR Station. Return trips are at 4 and 5 PM. The pick-up point is at the temporary parking area to the right of JR Station Matsumoto Castle Exit (not a bus stop). 2) You can take the Meigahara Onsen bus line from the bus terminal downstairs at Alpico Plaza, opposite the temporary parking lot of JR Station, and get off at Fujii Station. You can find the bus schedule on Google Maps.
Service: There are English-speaking staff at the front desk, but no Chinese speakers. Simple communication is not an issue. The service was impeccable.
Dining: The breakfast is a buffet style with both Japanese and Western options, very extensive and delicious. There are also welcome drinks, including ice cream, juice, coffee, hot tea, and even draft beer! P.S. There are not many dining options near the hotel, so you might want to eat near JR Station before returning to the hotel, or dine at the hotel.
I booked one of the few rooms with a private onsen. Soaking in the hot spring while enjoying views of the Northern Alps was incredibly relaxing. The hotel also has a large terrace, perfect for enjoying a drink during the evening 'blue hour' – truly one of life's most comfortable moments.
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Price per night fromBRL 1,190
Posted on Jan 8, 2026|Premium Two Double Beds with Balcony
XenTravellerBuffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided).
Room with balcony was beautiful.
Overall we really enjoyed our stay, the facilities, hospitality.
Highly recommended.
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Price per night fromBRL 454
Posted on Mar 28, 2026|Twin Room Non Smoking
Guest UserFirst of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
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Price per night fromBRL 394
Posted on Jul 26, 2026|Superior Triple Room-Non-Smoking
Guest UserCleanliness: The room was very clean. Even two or three-star hotels in Japan maintain a high standard of cleanliness, much more meticulous than what you'd find domestically.
Facilities: The facilities are comprehensive, and the room isn't small. Breakfast is very local with a good variety of options.
Service: The staff are all very friendly and helpful. I forgot to get my breakfast vouchers when I checked in, but the next morning, I found a letter from the staff informing me about them.
During the summer, a triple room for 600+ with three breakfasts is really excellent value for money!
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Price per night fromBRL 302
Posted on Jan 12, 2026
Anonymous UserThe hotel located in good location, with walking distance to the city center area where you can find shops, restaurants, or even Matsumoto Castle. Parking lot provided with fees but it’s quite convenient. The most favorite from this hotel is there’re plenty of amenities – shampoo, conditioner, shower gel from a lot of brands that you can select by yourself at the lobby.
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Price per night fromBRL 210
Posted on Apr 11, 2026
Guest User
This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.
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Price per night fromBRL 1,322
Posted on May 24, 2025
O.K. MAC
I’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
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Price per night fromBRL 330
Posted on Aug 8, 2026|West Wing Twin Room Non Smoking
XinwaThe location is convenient, with a shuttle bus service between the hotel and Prince Outlet shopping mall and the train station. There's a bit of a distance between the East and West wings of the hotel; the East wing is closer to the children's play area. The jungle adventure is suitable for both kids and adults.
The breakfast was quite average, possibly because there were too many guests. You need to call a day in advance to reserve the number of people and time for breakfast the next day. During our stay, we could only choose between 6:30 AM or 9:30 AM. The 'please clean my room' sign was very confusing; instead of simply stating 'yes' or 'no', it had a lengthy message that was open to misinterpretation.
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Price per night fromBRL 745
Posted on Jan 21, 2026|Twin Room
Guest UserWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
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Price per night fromBRL 907
Posted on Mar 4, 2026|Standard Twin with Northern Alps View
Guest UserHotel La Vigne Hakuba was a wonderful place to stay. The hotel has a beautiful minimalist design and feels clean, cozy, and very welcoming. Both the lobby and rooms were pleasantly scented, creating a relaxing atmosphere.
The concierge team was extremely helpful and the overall service throughout the stay was excellent. The room was spacious, very clean, and thoughtfully designed with a very functional layout. The bedding was also very comfortable.
The hotel also provides excellent facilities for skiers, including a dedicated storage and locker room for ski equipment, as well as a separate shower room where guests can freshen up and change after skiing on the day of check-out.
Overall, a fantastic stay at Hotel La Vigne Hakuba — highly recommended.
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Price per night fromBRL 1,418