I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
I'm very disappointed. The price fluctuated wildly. I booked during the Spring Festival, when the price was extremely high, but after checking in, I found the price was half the original price. Ctrip refused to give a refund, and my attempts to contact them were unsuccessful. It's highly not worth recommending; the price is simply not worth it.
It's alright, about a 10-minute drive from where you can see the penguins. The only downside is that the kitchen utensils are a bit sparse – not even a single knife, just one pair of scissors. I'd suggest the hotel at least provides a knife set. Also, there were only two hangers, which wasn't enough. The bed was quite comfortable. The water pressure was very low, so I didn't even bother showering that day.
Overall, the hotel was pretty good, and the view from the cabin window was a major highlight! We checked in around 8 or 9 PM, so we didn't see the lake view initially, but opening the window the next morning to see the sunrise was absolutely stunning.
I felt that some of the facilities were a bit old, especially the bathroom and kitchen. Parking is available, but it's first-come, first-served, and can be a bit tight.
Very convenient location, located just 2 bus stops away from Queenstown Airport, and the bus stop located just outside the hotel. The room was spacious and the toilet was also clean. There was also a water cooler on the first level which was convenient for refilling water, and they had different complimentary hot teas served at the hotel lobby everyday which was a nice treat in the cold weather.
Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style.
Hygiene: The hygiene of New Zealand hotels is good.
Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation.
Service: Not bad!
Thus hotels most appealing benefit is its location. It’s a short walk to the octagon, historical railway station and the excellent (and free admission) Pioneer Museum. It’s a short is also only a couple of streets from George Street which has lots of shopping and restaurants. A block away is a large supermarket for groceries. The room size is adequate with a fridge and kettle. The carpet could use a good cleaning. The main issue was with the shower. It has no enclosure and although the floor is sloped towards the drain we had to put towels around the floor to stop water from running everywhere. The towels and bath mat naturally got soaked. For the price and location I would recommend this hotel if you are. It looking for anything upscale.
Chinese service, attentive and enthusiastic service, the car encountered some problems, the owner has been helping to communicate on the phone, thank you very much! The room is clean and hygienic. It has its own yard and parking is convenient. The car is parked at the door of the room. The motel is right on the main road, making it easy to get in and out. This is a very nice motel, highly recommended!
Great amenities, all as per description and photos.
Couldn't get bubbles working for the hot tubs, that was disappointing. But great sauna and gym facilities.
Wonderful. Had the 2 bedroom apartment for sons graduation. Was spacious and all amenities provided including iron, hair dryer and microwave, fridge.
Was comfortable and warm. Great location and accessible parking.
Very Good
95 reviews
8.9/10
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8.3/10
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NNigulasizhaosiayoLocated on the outskirts of Queenstown, it's about a 15-minute drive to the town center. There's a McDonald's nearby. The front desk has Chinese-speaking staff who are all very friendly. The room was spacious and the sanitary facilities were great.
GGuest UserThe room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.
Ffatt1234The room was clean, tidy, and spacious, and the surroundings were quiet. It's conveniently located near the airport, and the staff were very friendly. The room also had an induction hob and basic cooking utensils, which was handy for preparing simple meals. Compared to other hotels, the price was quite reasonable.
GGuest UserAlthough the sheets on all three beds were dirty, stained, and had hair on them, suggesting they hadn't been changed, the staff promptly replaced all the bedding when we brought it to their attention. Aside from that, we were quite satisfied with the hotel. There's a bus stop right outside, making it very convenient for airport transfers. The town center is about a 15-minute walk, though it does involve a long, steep incline. The two-bedroom apartment is a duplex; downstairs has the living room, kitchen, and a bathroom, plus a separate washroom for handwashing. Upstairs are the two bedrooms. The master bedroom features a bathtub and shower, and a separate toilet and vanity area. The second bedroom has two small beds, both with wardrobes. The kitchen is fully equipped, lacking only a dishwasher, and there's a shared laundry room outside. Both the upstairs and downstairs have balconies with fantastic lake views, perfect for watching both sunrise and sunset. The view alone makes it worth the price!
GGuest UserI'm very disappointed. The price fluctuated wildly. I booked during the Spring Festival, when the price was extremely high, but after checking in, I found the price was half the original price. Ctrip refused to give a refund, and my attempts to contact them were unsuccessful. It's highly not worth recommending; the price is simply not worth it.
XXikajintiandiudongxilemaTraveled to New Zealand with my parents during the Chinese New Year, so hotel prices were definitely on the higher side. However, the location was absolutely perfect! Once we parked the car at the hotel, everything was within walking distance. We were right on the lively lakeside. If you're driving, remember to email or call ahead to reserve a parking spot!
GGuest UserThe hotel is not far from the intercity bus station, but you have to climb two hills, one of which is quite steep and long. The cleanliness was acceptable; I didn't experience the issues mentioned in other reviews. I stayed for three nights. For two nights, I was at the end of the 2nd-floor hallway, and the soundproofing was very poor; I could hear traffic passing by all night. For one night, I stayed on the 3rd floor in a room a bit further from the end, and it was very quiet at night. The kitchen is well-equipped with pots, bowls, and cutlery, and there's a microwave, oven, kettle, dish soap, and dishcloths.
AAbagaqiwangjunThe lake view room was absolutely beautiful! The hotel is conveniently located with great service. There's a bus stop right downstairs, making it easy to get to the airport and Arrowtown. The washer and dryer were a lifesaver. This is a highly cost-effective hotel in Queenstown! I'll definitely be back and recommend it to my friends.
EEdison MMercure Queenstown truly elevates the vacation experience! My friend and I stayed in a lake view room with two large beds, and the entire experience was fantastic – definitely five stars!
🌄 Stunning Views: The lake view room offers an absolutely divine panorama! You can take in the breathtaking beauty of Lake Wakatipu and the Southern Alps right from your bed. The lake and mountain scenery, both morning and evening, is so beautiful it leaves you speechless; waking up to it every day was incredibly rejuvenating.
🏊♀️ Excellent Facilities: The hotel features its own pool and lounge area. After a day of activities, a dip and some sunbathing really enhanced the holiday vibe. The room was spacious, the bedding soft and comfortable, and it was spotlessly clean. The facilities were complete and modern, perfectly meeting our travel needs.
💁♀️ Attentive Service: The front desk staff were warm and professional. Upon check-in, they proactively introduced the hotel facilities and provided local tips for sightseeing. Any requests were promptly handled, showing great attention to detail that made us feel very welcome.
📍 Convenient Location: The hotel’s location is superb. It’s easy to park if you're driving, and you can also walk to Queenstown center with ease, making dining, shopping, and visiting attractions incredibly convenient.
Our Queenstown trip with my friend was made even more perfect by this hotel. We will definitely choose it again next time we visit, and I highly recommend it to every traveler coming to Queenstown!
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
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