I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
It's alright, about a 10-minute drive from where you can see the penguins. The only downside is that the kitchen utensils are a bit sparse – not even a single knife, just one pair of scissors. I'd suggest the hotel at least provides a knife set. Also, there were only two hangers, which wasn't enough. The bed was quite comfortable. The water pressure was very low, so I didn't even bother showering that day.
The hotel is very close to Queenstown city center, and it's only a few hundred meters walk to Skyline. The view from the hotel balcony is absolutely stunning, and the staff are very enthusiastic and helpful. Highly recommend!
The location is close to the airport but a bit far from the city center. The hygiene is good, and the front desk service is excellent. However, there are very few parking spaces, and you can only park in the green-marked areas. The elevator at the entrance to the parking lot was out of order, which made it difficult to carry luggage to the front desk.
Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style.
Hygiene: The hygiene of New Zealand hotels is good.
Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation.
Service: Not bad!
Thus hotels most appealing benefit is its location. It’s a short walk to the octagon, historical railway station and the excellent (and free admission) Pioneer Museum. It’s a short is also only a couple of streets from George Street which has lots of shopping and restaurants. A block away is a large supermarket for groceries. The room size is adequate with a fridge and kettle. The carpet could use a good cleaning. The main issue was with the shower. It has no enclosure and although the floor is sloped towards the drain we had to put towels around the floor to stop water from running everywhere. The towels and bath mat naturally got soaked. For the price and location I would recommend this hotel if you are. It looking for anything upscale.
Chinese service, attentive and enthusiastic service, the car encountered some problems, the owner has been helping to communicate on the phone, thank you very much! The room is clean and hygienic. It has its own yard and parking is convenient. The car is parked at the door of the room. The motel is right on the main road, making it easy to get in and out. This is a very nice motel, highly recommended!
An absolutely wonderful experience! The hotel's surroundings are incredibly beautiful. Inside, the decor is very unique and charming, with a lovely little garden and a pool. The front desk even gave us welcome cookies when we checked in, which was a really nice touch.
Wonderful. Had the 2 bedroom apartment for sons graduation. Was spacious and all amenities provided including iron, hair dryer and microwave, fridge.
Was comfortable and warm. Great location and accessible parking.
Very Good
93 reviews
8.8/10
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8.3/10
Very Good
GGuest UserIt was great with underground parking with internal access, it was very clean and exactly what we were looking for.
The staff we very helpful and friendly. I would recommend it to anybody
GGuest UserThe room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.
ZZiyang JustinVery clean and easily accessible from Queentown Airport. Counter staff are also approachable and friendly. Simple and good to use as a base to explore Queentown city. Carpark lots are sufficient though they hotel will highlight that there is limited during especially peak seasons.
GGuest UserThe room offered a beautiful view of the lake and mountains, which was lovely. It was a two-story room, and my elderly parents wanted to sleep downstairs. We asked the front desk if they could add a single bed downstairs. Initially, an Indian staff member at the front desk agreed, but when we returned to the hotel that evening, they told us it wasn't possible. Thankfully, our driver and guide negotiated repeatedly, and they eventually added a bed for us for the following days. The breakfast wasn't very diverse, with not much to choose from.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
GGuest UserThe hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.
FFreya .I'll say it again, the hotel is beautiful. However, Trip.com's arrangements weren't great; they didn't clearly explain the room change or the facilities, which put us in a bit of a bind. Luckily, the after-sales service representative was quite helpful in addressing the issue.
TTiantiankanyangpaoWhat a pleasant surprise! The hotel offers a private washer and dryer, complete with single-use laundry detergent packets. Plus, there's a full set of dishes and a microwave, all immaculately clean – incredibly convenient! You can even catch glimpses of the lake from the hotel, making it quite good value for money.
The location is super convenient; most places are within a 10-minute walk. And the bus to Milford Sound can pick you up right at the doorstep, which is a huge plus. The staff were friendly and helpful, making for a great experience!
GGuest UserThe hotel is located on a large slope, directly facing the big lake with a beautiful view. However, there are not many restaurants nearby, and it's a bit far from the town center if you don't have a car. The room is quite spacious, and the facilities are sufficient and relatively clean.
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
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