NNigulasizhaosiayoLocated on the outskirts of Queenstown, it's about a 15-minute drive to the town center. There's a McDonald's nearby. The front desk has Chinese-speaking staff who are all very friendly. The room was spacious and the sanitary facilities were great.
GGuest UserThe room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.
SShosangThe price was great, really affordable. Parking is limited, and many spots without the hotel's logo require payment, so be careful not to make a mistake. Overall, the room conditions were excellent, and there's a simple, free gym. It's a 5-minute drive to Queenstown Airport and 15 minutes to the city center, so it's right by the airport – perfect for those with a car. There's also a washing machine, dryer, and a heated towel rail.
HhaecxlThe views here are absolutely incredible. As soon as I walked into the room, I just stood there admiring the scenery for a long time. It was a really great room, so spacious and lovely. Thank you!
GGrey mouserGorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.
AAmber Jong“Fantastic stay – highly recommend!”
I had an excellent stay at the Cambridge Hotel. The location is perfect, within easy walking distance to major attractions, restaurants, and public transport. The room was clean, modern, and very comfortable, with a great city view from the balcony.
The staff were incredibly friendly and helpful throughout my stay, always going above and beyond to assist with any requests. Check-in and check-out were smooth and efficient.
The facilities were also impressive, especially the indoor pool and overall cleanliness of the hotel. Everything felt well-maintained and welcoming.
Overall, this hotel offers great value for money, combining comfort, convenience, and excellent service. I would definitely stay here again and recommend it to anyone visiting the area.
GGuest UserThe kitchen facilities are excellent, making it perfect for those who want to cook for themselves. The room was very spacious and spotlessly clean, which made for a very comfortable stay. It's such a lovely hotel that you'll want to stay for several days rather than just one night. It's also conveniently located within walking distance to Queenstown town center and offers free parking, so I highly recommend it!
JJeannie Ch——Had 2 stuffed toys of great sentimental value removed from my room. One was my dog’s toy which we slept with and he had died only recently. Informed & explained to Duty Manager at night and front desk the next morning. They could not address my distress & anxiety as I was leaving to catch flight out. Just told me how improbable rhe incident is, doubted me and left me to simply wait for their news while they took time to check with the relevant departments. After waiting hours and receiving no response via phone call, WhatsApp and email, an understanding friend who is a NZer helped me call them to follow up. Only then, she found someone responsive enough to actively search. Disappointed with hotel’s general lack of understanding & poor response.
Other than above crucial point, hotel & room were nothing great despite their high rate. Other hotels charge as high like a more well known one across the road and friends thought it was better.
Other staff encountered were friendly and performed well.
Strongest point is its proximity to bus stop for key services to outer parts of Queenstown.
VVegetablegeService: The front desk staff was very friendly and welcoming. On my first night, I wasn't sure how to use the laundry room, and the lady at the front desk patiently came over to show me how. (Though doing laundry, drying, and detergent cost me $6 or $8, which stung a bit...)
Facilities: The room was quite spacious and even came with a bathtub, which was generally good. However, the bathtub had a really annoying flaw: the glass panel next to it wasn't fixed (and couldn't be fixed). This led to me slipping and falling while showering when I leaned on it. Although I wasn't seriously hurt, my arm ached for several days and had bruises. Also, the outdoor pool wasn't heated, which was a bit disappointing.
Environment: The hotel is located on Fern Hill, offering expansive views. Our room had a large window, allowing us to see Lake Wakatipu and the mountains across (I forget their name), which was incredibly beautiful. On our third day, it rained a little, and there was a thin layer of snow on the mountaintops and a rainbow over the lake – it was simply perfect.
Hygiene: It was very clean, and I didn't encounter any issues.
FflorafanleiAbsolutely loved it! The room was huge, brand new, and super comfortable, with a fantastic view. It's a shame we only stayed one night; we could even see the Milky Way from the large terrace at night. Despite being close to the airport, there were no planes taking off or landing at night, so it didn't disturb our sleep at all. The hotel restaurant was also delicious, especially the massive lamb shoulder.
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