Hotels With WiFi in Taiwan, China

We had an absolutely wonderful and satisfying stay at Palmer Hotel! One of the first things we noticed was the beautiful, refreshing scent in the lobby and all through the hallways—it made coming back to our room feel so relaxing. The breakfast buffet was superb with a fantastic variety of food. Plus, the location is unbeatable; it's highly accessible to transportation and very close to all the top tourist spots. A perfect stay from start to finish!”

The Grand Hotel Taipei is truly exceptional. My stay there was a journey into history and culture, something I've wanted to experience for a long time. The moment I stepped into the lobby, I was struck by its magnificent grandeur, a testament to traditional Chinese palace architecture. It offers a unique historical depth that you won't find anywhere else in Taipei. The room itself was clean, tidy, and well-equipped. The staff were all very polite and professional, providing excellent service. The hotel also boasts a variety of distinctive cuisines, offering different flavors to try. The secret tunnel tour was a particular highlight; hotel guests can experience it at a discounted rate, which is fantastic. It was a rare historical exploration and I highly recommend staying here.

The room was clean and tidy, and quite quiet. The front desk staff patiently guided me through the check-in process, which was a great experience. It's super close to Taichung Railway Station, and the 7-Eleven downstairs is very convenient.

I thought the check-in service was a bit sluggish because of the large group of people, but I was impressed by the teacher-like way he explained everything in detail when I entered. The facilities are generally modern design rooms using exposed concrete, and the coziness of each room and the feeling of the common space was good. The only thing I would like to see is a door in each dormitory, and if I had to pay 300 dollars more, I would go there.

The cleanliness was acceptable, but the carpet looked a bit old and seemed to only get basic cleaning without proper maintenance. I checked in after 10 PM, so there was only one staff member at the front desk. There was a difficult guest in front of me, who also booked through ***********, complaining that the hotel didn't clearly state that her room had no windows and was trying to demand a room change. However, the hotel was fully booked, so her request couldn't be met. I booked through Trip.com and clearly saw the 'no window' disclaimer, so I found her complaints a bit unreasonable and felt impatient while waiting, as she was holding up the line for everyone else. Although they did prioritize us afterward, I still feel like they could use one more staff member during that time. Overall, at least the cleanliness was decent, providing a comfortable environment to rest. It's just the carpet that could use some maintenance – it's a bit... old, and I don't think it's been professionally cleaned. That's something that needs improvement.

Overall, the hotel is good and service from the staff is great too. Breakfast Hotel has a good spread and enjoyed the food there. Hotel is well located near the Fengjia Night Market and you can go there in 3 min but is not very near the city centre and you may need to take a bus or walk there. .

When we checked in which was rather late ,was smooth but there is only one elevator and you have to wait for quite sometime. The room is spacious, there were shampoo and body wash but no tooth brush. Breakfast provided was quite good, although not those elaborate type. And they do changed some of the dishes for the 4nights I stayed. Gym was small, there is a laundry at B1 for only 20twn, dryer 20twn. They do provide some biscuits too at the lobby with drinks。

Great, the room is open to the beach, when checking in, there will be small snacks when waiting for the house, the attitude of the service staff is also very kind, the room environment is also very clean, it is recommended

Extremely disappointed 😞. The family room I saw in the pictures wasn't the one I stayed in, and there were no photos of my actual room type available on Trip.com. The room I got didn't match the price I paid. I booked specifically for the room design, so I was really upset when I arrived. When I asked at the front desk, they told me, 'Because you didn't request it? So it's just a standard room?' I had no idea there were other room types. I came during a public holiday (and my price was more than double the usual rate), but I didn't get the room I wanted. I really can't accept this! The most unreasonable thing, in my opinion, was the security deposit. I'm okay with paying a deposit, but why wasn't it refunded immediately? Who traveling for a vacation in Taiwan wants to wait over two weeks for a refund? I've already waited fourteen days, and they're saying it's Trip.com's problem and not theirs??? The staff just shifted all the blame and didn't help resolve the issue at all! It's already 2/28 to 3/14 and I still haven't received my money? What happened to the promised 7 to 14 days? And I can't find anyone who can help resolve this problem! I hope the hotel can help deal with this instead of just saying it's not their problem. The hotel partners with Trip.com; they help you get guests, so why are you so indifferent to your customers' issues??? Who would dare to book with you again after this??? (RM591.92) Is the deposit for one night the same as the holiday room price??? Maybe you didn't collect it directly, but since you let Trip.com collect it, you should be responsible for helping to inquire and assist customers in getting their money back. Just because it's not 'your' money, you don't care? Is this a customer service issue? Five hundred TWD 4,600?? Is that a service fee? Is this a joke? No problem resolution? The breakfast was indeed good! I'll give them that. But who knows how much Oden 🍢 there was? They advertised it as a late-night snack, but it was all gone by 9 PM? When I asked, they just said, 'It's gone, it's gone?' In that case, why even offer it?

Facilities: Loved it, loved it! Cleanliness: Can't fault it. Environment: Loved it, loved it! Especially loved the terrace, and the lobby was great too. Service: Can't fault it. The nearby beef soup was delicious, and the streets were fun to explore. The location is excellent. The only minor inconvenience was when I first arrived by public transport and had to drag my suitcase down a small alley, which was a bit of a struggle. Taxis are very convenient though.