Posted on Feb 28, 2026
Emily212
Really nice design hotel, good location, spa is nice, staff are helpful as we requested a queen size bed online but they given us a 2 single bed, they changed it back to us. The front desk wall picture is a bit uncomfortable and it’s like they are staring at you 😅Shower room water is keep leaking out, the bed and pillows are a bit soft, other than that, overall are ok.
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Price per night fromOMR 49
Posted on Jun 29, 2026
Guest User조용한 숙소를 원한다면 최고의 선택입니다~
하루 한가지 정도의 스케줄만하고 느긋히 쉬는 휴가라면 너무 좋은 숙소입니다.
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Price per night fromOMR 47
Posted on May 21, 2026
Wu,We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room.
What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults.
Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room.
At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue.
I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance.
Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly.
The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.
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Price per night fromOMR 59
Posted on Apr 28, 2024|Double Room with Sea View
Guest User“I recently stayed in a room with a sea view, which was quite nice and comfortable. However, I was disappointed to find that the bathroom lacked essential amenities such as a shower cap and hair conditioner.
The swimming pool area had comfortable sun beds that provided a great opportunity to relax, but the loud music played throughout the day was quite disturbing. It felt imposing to have music chosen for you, especially when you might prefer something different or silence.
The reception service was acceptable, though not exceptional. I found the women at the reception to be more friendly and accommodating.
Breakfast was a highlight of the stay, offering a wide selection of delicious options. The hotel’s location near the center of Ibiza is convenient, but the street where the hotel is located is frequented by lower-class locals, which can feel unsafe after 23:00.
While the street noise was not audible in the sea view room, I would strongly advise against booking a street-facing room. The lack of double-glazed windows makes it difficult to sleep, especially with a noisy supermarket nearby playing loud techno music late into the night, along with its rowdy clientele. Additionally, the restaurant was also noisy.
Furthermore, there are limited parking options available. The reception does not provide information on this matter, and the street itself does not seem to offer much parking, which can be a real problem if you plan to rent a car.
In summary, unless you plan on being out day and night and don’t require parking, I recommend avoiding the street view rooms due to the noise and lack of comfort.”
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Price per night fromOMR 36
Posted on Nov 16, 2025|Double Room With Partial Sea View
Guest User
Absolutely fantastic hotel, very clean - small ants nest in room 116 but no major issue. The roof top pool looked incredible and food was amazing!
Would 100% return.
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Price per night fromOMR 36
Posted on Oct 13, 2025
Guest User
I stayed for three days starting October 6th, but the pool water was too cold to go in.
I rented a car, so the location was perfect for getting into the city and the beach.
The breakfast was the best I've ever had.
Breakfast 20 euros
Dinner 28 euros
Parking: I rented a car, but when I tried to park at the hotel for 15 euros, they said there were no spaces and told me to park on the street for free. I was lucky one day, and the other day, there were no spaces, so I parked further away and walked.
I'd already paid through the app at the front desk, but when they asked me to refund my money, I told them I'd already paid through the app.
I only used the parking on the first day, but I received a three-day allowance at checkout.
Be sure to check your receipt carefully before paying.
Everything else was great.
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Price per night fromOMR 36
Posted on May 14, 2026
Ana B FI stayed in this hotel for few nights during May 2026. It is very well located, just walking distance to Palma center.
The hotel is within a classy building full of art on the walls and corridors. The rooms were very spacious and well maintained. The rooftop pool and the indoor spa (Sauna, jacuzzi and indoor pool) were a very nice addition.
Reception staff was very friendly and helpful. Possible to find free parking on the street.
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Price per night fromOMR 36
Posted on Nov 19, 2025
OleksUA
The hotel is located on a mountain, not far from the port and shopping center. Some attractions are within walking distance, everything else - by car or bus, the stop of which is located nearby. For cars there are parking spaces at the hotel (15 € / day extra) or along the road in the alleys, but you have to look for a place. For those who wish, a taxi stand is also nearby.
Rooms: spacious, large bed, large bathroom with a good shower; hot water, having means, towels are available. The door to the bathroom is glass, so if you travel together you need to take this into account. The TV in the room is mega big - probably 55”. There is a small fridge in the room, there was enough for drinks, unfortunately there was no kettle or coffee maker, but there was a coffee machine at the reception.
View: the seaview balcony is spacious, but the buildings in front of the hotel did not allow you to fully enjoy the sea view.
Food: breakfast was included in the room price, we are used to having breakfast with a better assortment, but we adapted to these conditions. Eggs, balyk, jamon, rolls, cheeses, juices, coffee, tea, etc. are available, salads - no.
There is a swimming pool on the hotel premises, but the weather did not allow us to check it, unfortunately. Although access to the pool was open
Staff: friendly, they also speak English, there were no misunderstandings.
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Price per night fromOMR 30
Posted on Jun 8, 2026
Guest User
I have mixed emotions about this hotel. We stayed as ‘Level’ guests which means you have use of a separate area that provides a lovely buffet and drinks through most of the day. Separate check in with the lovely Dominique was smooth and efficient.
However, I chose this hotel for its sea view and pool. Whilst there is undeniably a sea view most of it is blocked by an ugly building across a very busy dual carriageway.
The pool area was very insufficient to accommodate the number of guests in the hotel, we had to wait an hour each day for a bed to become vacant which had no shade. This was disappointing as there are many hotels in Palma that are stunning but no pool that were more convenient for the centre.
The toilets by the pool were not maintained with hand towels strewn around the floor.
All in all not what we expected from a Melia hotel but the Level facilities did go some way to make up for the Other disappointing features.
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Price per night fromOMR 48
Posted on Sep 19, 2025
Zuzi Pa
The basic room is really basic. There isn't even a kettle... It was barely given any attention; the entire shower wall was covered in mold, which could have been cleaned. 360 turn to grab toilet paper. 2 head hits on the shelf above the bed… The whole property lacks design thinking. I'd say they're more focused on renting it as a whole, for weddings, etc., than on the individual experience, which is understandable: location, space, competition. But 3-5 details would make a huge difference. :) Nevertheless I think the other rooms are much better. They were just a bit tired, end of the season. The pool is fabulous; we were allowed to enjoy it after checkout, which was very appreciated, considering our flight was at 5:00 PM. The breakfast is excellent; thank you, Camila, for the delicious scrambled eggs and friendly chat; the rating went up that morning. 💫 But we won't be returning or recommending it to our friends and family.
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Price per night fromOMR 58