Hotels With WiFi in Hainan, China

Rooms are big, breakfast has many choices, near to duty free mall, BUT their receptions was the worst, I asked for another room key since I got down with the wrong room key, the young lady at reception then asked to see my passport, then talking and laughing with her friends then I scolded her n tell her it was kinda late also I had to carry heavy shopping bags and my children was waiting with me. Then she started serious working. Then the next morning I asked them to help me with my packages delivered to the front desk but they ask me to find by my own on different floor since they were busy. The front desk was empty with no guests at all. Too bad the hotel has nice facilities but their service and Receptions are not friendly and unhelpful.

The main reason I booked this hotel was for the 24-hour pickup and drop-off service to/from Meilan Airport/Meilan High-Speed Rail Station (one pickup, one drop-off). It was incredibly convenient, with the hotel's own vehicles handling both transfers. I also had three bowls of noodles at the restaurant next door, which were really cheap, only 40 yuan.

After our trip to Shimei Bay, we arrived at the hotel with my entire family, including young children and elderly parents, along with several large suitcases. We were understandably quite tired from the journey. Upon arrival, it was clear that the hotel had a significant shortage of staff both inside and outside the lobby – a stark contrast to Shimei Bay, where service personnel were readily available everywhere. Although there weren't many guests checking in at the time, and the scene wasn't particularly busy, given our large group and numerous bags, I had to proactively request a luggage cart to make things easier. For a resort hotel that prides itself on the guest experience, the initial service response would be much better if it were more proactive and if staffing levels were more adequate. Regarding the room, the promotional pictures I saw when booking showed a sea-facing view with a visible beach. However, the actual view from our room was quite different from what we expected. While we could see the sea in the distance, our primary view was of the hotel's pool area, and the beach wasn't visible at all. The visual impression didn't match the promotional images. During the Chinese New Year period, the hotel organized various activities, some free and some with a charge, which is understandable. However, it was quite surprising to find that even digging for sand crabs on the public beach area required an additional fee. Compared to the hotel we stayed at previously in Shimei Bay, the activity planning here was indeed a bit lackluster. On the bright side, the breakfast was excellent. There was a rich variety of options, especially the Pandan Tofu Pudding, Pandan Pancakes, and various Hainan noodles. These were not only distinctive but also delicious, adding a wonderful culinary delight to our mornings. What truly impressed us was the mature food scene around the hotel. From Coconut Chicken, Wenchang Chicken, Ding'an Jumping Beef (which can be hotpot or BBQ), Baoluo Noodles, Hainan Noodles, to all sorts of desserts and snacks – the choices were incredibly diverse. This added a lot of local flavor and memorable gastronomic experiences to our trip. The hotel's beach area itself was quite good. The sea breeze, sand quality, and the overall experience were very relaxing and comfortable.

We stayed in a garden room on the first day and were recommended Alalei the butler's WeChat. On the second day, we booked a sea-view room, and the service was excellent. They proactively arranged value-added services for us. The breakfast was superb, and they helped us book the buffet dinner. Any requests we had for the room were promptly fulfilled, which was great. The complimentary desserts were also a delightful touch. After moving into the sea-view room, it felt a bit damp, but they helped us dry and change the bedding and added a dehumidifier, and the issue was resolved. We had a pretty good rest afterward.

The hotel definitely stands out as the face of Ocean Flower Island. It's located right at the entrance to the island, and its iconic twin towers are truly magnificent, offering a visual feast without even needing to leave the building. Plus, the hotel's location is super convenient. **Facilities:** The room was incredibly spacious and bright, with a modern minimalist design. The facilities were very new, the bedding was pristine and comfortable, and the cleanliness was spotless. The bathroom was also very large, and the separate wet and dry areas were a thoughtful touch. **Service:** We checked in around noon on March 11th. The front desk lady was exceptionally warm and professional, making the check-in process efficient. She also thoughtfully provided us with a guide to exploring the island and even upgraded our room. A special thank you to the front desk lady for her service, and the bellhops were also fantastic.

Service: Absolutely fantastic! I have to give a special shout-out to the front desk attendant who helped me. She was incredibly patient, kind, and friendly. It had been months since my last visit, but she still remembered me, which made me feel so welcome and warm. I'll definitely be back! Thumbs up! Hygiene: Pretty good. Environment: Convenient location and a nice atmosphere. Facilities: Pretty good, and very well-equipped!

Spacious, clean, and tidy room with plenty of hot and cold water. This is the most affordable and comfortable hotel I've stayed at during my trip to Hainan. The two young women at the front desk were enthusiastic and patient. The airport shuttle service was prompt and responsible. This was my most satisfying stay. Wishing the owner even greater success! 👏

The hotel facilities are complete. As for cleanliness, it's very clean, truly living up to the standard of the South China Grand Hotel. The ambiance here makes you feel like you've stepped into Russia; you rarely see other Chinese guests. The service was excellent; Miss No. 11, who checked us in, was very kind and meticulous. She even upgraded our room type for free, making our stay incredibly comfortable. We'll definitely be back!

The room decor and cleanliness were pretty good, and the 2-meter bed was almost noiseless. I suggest they provide conditioner, that would be even better. The breakfast variety wasn't very extensive, and the main issue was that the plates felt damp. I recommend they dry and sanitize them properly.

The hotel offers a wide variety of breakfast options and excellent fitness facilities. I was particularly impressed by the self-service laundry room – the machines are new, clean, and there are three washers and three large dryers that work really well. Both the hotel's amenities and services are top-notch. The only downside is the lack of a bellboy, so you have to carry your luggage up yourself. We stayed in room 1030, which had an obstruction outside, making it a bit dark. Also, the entire 10th floor is a smoking area, which is something to consider if you're traveling with children. Despite these minor issues, I'm still giving this hotel a full five-star rating!