Ibis Hotel (Xi'an Bell Tower Metro Station) Reviews
Ibis Hotel (Xi'an Bell Tower Metro Station)
B1 Floor, No. 9 West Street, Lianhu District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Ibis Hotel (Xi'an Bell Tower Metro Station) Guest Reviews
4.6/5
Very Good
873 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(873)
Positive reviews(845)
Reviews with photos/video(143)
Friendly front desk staff(179)
Easy to get around(160)
Convenient location(153)
Close to metro(73)
Classy environment(71)
Garden view(35)
Delicious breakfast(28)
Negative reviews(28)
swaco1
Business Queen Room
Stayed in Jan 2025
Couples
15 reviews
4.5/5
Great
Posted on Feb 27, 2025
Great location, near metro, drum tower, bell tower and Muslim quarter. most of the staff very helpful. One didn't feel like helping when enquiring about the tour desk they had in the lobby. But otherwise all very good. Rooms great, there was a little bit of water leaking from the shower and a strange smell in the lift. Still great place to stay.
Response from Property: You are the steadfastness of Xiaosi's left hand that never leaves and the right hand that never abandons. You are the satisfaction of Xiaodian that is full of hope, contentment and gratitude. Xiaodian's love for you is not a temporary hand-holding, but a lifelong concern. We have received your feedback. Ibis is always worth it and we look forward to seeing you again!
Mohammad Roslee
Queen Room
Stayed in Nov 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Dec 26, 2024
Serve by Xiao Mong.
Hotel is clean and a good size one. Can open 2 luggage at same time. Description is accurate.
Location is fantastic. Food and attractions are just outside hotel. All the activities are around the hotel.
Train station is just 2 mins away. Buses are around the corner.
Response from Property: The picture scroll of life draws a road leading to the four seasons. There is no end to the road. We are always on the road, and love is always on the road. We sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Sep 2024
Solo travellers
3 reviews
4.5/5
Great
Posted on Oct 25, 2024
The hotel is a bit difficult to find at first, but it's still in a good location between the bell and drum towers.
Rooms are clean and convenient. Hotel staff are very helpful.
Response from Property: Mountains and rivers bow to you, and smile for you. Xiaosi is very pleased to bring you satisfaction. As time goes by, we will not part. Xiaosi is here waiting to meet you again.
Anonymous User
Queen Room
Stayed in Aug 2024
Family
3 reviews
4.7/5
Amazing
Posted on Oct 3, 2024
Located in between two places of attraction (鼓楼 and 钟楼)
To indicate Iblis style hotel (huimin street) if you intended take didi
Response from Property: Dear Sir, Ibis would like to thank you for choosing us in your journey. We look forward to seeing you again!
CristinaNR
Queen Room
Stayed in Aug 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
The staff was very nice and helpful. The room was clean and comfortable and the location is just perfect.
Response from Property: Dear Sir, thank you for choosing Xiaosi. Your satisfaction is our greatest pursuit. We hope you will feel comfortable and happy here at Xiaosi. We look forward to your visit again. Xiaosi is always at your service! Love you, Xiaosi!
Misha
2-bed Room
Stayed in Aug 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
Great place to stay while in Xi'an. Perfect location to explore the city. Right next to the main square, bell tower and Muslim quarters. Beautiful view from the roof terrace. Rooms get cleaned and breakfast was nice
Response from Property: Xiaosi longs to hold your hand in the long river of time, never leave you, enjoy every bit of happiness, and maintain a calm state of mind. Ibis is always worth it, and I look forward to your visit again!
Celine Zhon Glan
Queen Room
Stayed in Aug 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Hotel is very well located, just next to the drum tower, great value for the price. Room is very clean and staff is very friendly, although they don’t speak English.
The view is amazing from the rooftop
Response from Property: It is our greatest honor to have your affirmation and praise for Ibis. It is a great fate that I met you in the vast crowd. Ibis will work hard to improve its shortcomings and maintain its advantages in your praise. I look forward to your visit again and wish you happiness every day
Guest User
2-bed Room
Stayed in Aug 2024
Solo travellers
4 reviews
4.2/5
Very Good
Posted on Sep 10, 2024
Prime location, close to all the sightseeing’s. There are small stores and shopping center, as well as the metro station around
Response from Property: Ten miles of peach blossoms cannot compare to one word of praise from you. Thank you for your support and company. Xiaosi is willing to be with you forever!
Kian Teck
2-bed Room
Stayed in Jan 2025
Travel with friends
1 reviews
2.7/5
Posted on Feb 25, 2025
Not a hotel grade. Very small shower & toilet room. TV has no program could run. As good as no TV. Felt like staying at budget inn. Window has no view at all. I am not staying at any IBIS in future.
Response from Property: Dear guest, hello! Thank you very much for your support and for taking the time to comment on the hotel despite your busy schedule. It is because of the feedback from guests that we can find our shortcomings in time and constantly improve them to make our products and services better and better, so that every family member away from home can feel the warmth and comfort of returning home. Looking forward to your visit again...
Guest User
2-bed Room
Stayed in Jan 2025
Family
5 reviews
4.2/5
Very Good
Posted on Feb 16, 2025
Very very friendly staff. Extremely good location. All basic necessities are present. Foul stench in lift can be worked on.
Response from Property: Dear lady, hello! Thank you for taking the time out of your busy schedule to review our hotel. Companionship is the most lasting love. We look forward to seeing you again. . .
Tom2501
Business Queen Room
Stayed in Dec 2024
Family
13 reviews
4.5/5
Great
Posted on Feb 1, 2025
Located very close to the bell tower and a metro station, this is a good choice of hotel for exploring Xi'an. It is quiet and peaceful, just far away enough from the hustle and bustle of the attractions. The Muslim quarter (fantastic place) is a five minute walk, the bell tower is a five minute walk and the metro and bus stops are about a five minute walk too.
The room looked a lot bigger on the photos than it was in reality, but it was a decent place to stay. The 'gym' is not a gym, rather a broken running machine, an exercise bike and a weights bench with no weights inside a laundry room. Apart from that, the hotel was a great place to stay and the staff were great.
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to make a sincere comment on your stay in my hotel. Thank you for your praise of the hotel staff. Providing you with quality service is what all Ibis employees should do. We look forward to seeing you again. Thank you!
Ifwan Tun Tuah
Queen Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
I recently had the pleasure of staying at the Ibis Xian, and I must say it was an exceptional experience. The hotel boasts immaculate cleanliness throughout, which made my stay extremely comfortable and pleasant. The staff were incredibly friendly and welcoming, always ready to assist with a smile.
The location of the hotel is unbeatable—just a stone's throw away from the Bell and Drum Tower, making it an ideal base for exploring the city's rich history. Moreover, the Muslim Quarter is just around the corner, offering a delightful array of halal food options and bustling market stalls. The proximity to the Grand Mosque added an extra layer of cultural richness to my visit.
In summary, I highly recommend the Ibis Xian for its pristine facilities, warm hospitality, and prime location. It truly provides an outstanding stay experience!
Response from Property: A poem, a flower, a tree, bathed in the bright moon, let you feel the warmth of home, Xiaosi is waiting for your return~
Gray Siyuan
Queen Room
Stayed in Dec 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jan 7, 2025
Ibis Styles Hotel was really good, I highly recommend it. We initially had a issue with the Ibis Hotel but it was easily resolved. The Ibis Hotel elevator had a horribly unbearable smell. We asked the front desk about it and requested to be in the Ibis Styles building instead. The request was approved by the manager with minimal hassle and we were also offered breakfast for two for the remainder of our stay. The rooms were modern, clean, and very comfortable. The hotel washing machine, washing detergent, was free to use which was very helpful. There was daily room service with complimentary bottled water, packet tissues, and the cleaner even beautifully folded my pajamas and jacket! The cleaners also smile and say hello when I passed them in the hallways and elevator. The front desk has been very kind and helpful throughout our stay. I cannot read Chinese so they patiently helped me order coffee on WeChat and helped me book our transfer to the airport. Xiao Meng at the hotel front desk kindly helped me contact Ms Zou and Xiamei from China Super Travel Agency. They very patiently translated Chinese to English messages, and sent me screenshots and photos on WeChat which was very helpful. At 30 yuan each, the price and service was much better than a Didi. I travelled with friends as a group of 5 with lots of luggage so the driver kindly arranged for a closer pickup location and expertly stacked our luggage. He also kindly asked us questions by writing it on a piece of paper to help with the language barrier. Overall the stay at Ibis Hotel was excellent, the location was walking distance to many attractions, the hotel atmosphere was lovely, and all the staff were helpful and friendly. I would definitely stay here again and highly recommend it for all travellers.
Response from Property: Your Highness, thank you for your recognition of Xiaosi. We have been committed to providing guests with satisfactory and surprising services. Serving you makes me happy. Every surprise and touch from you is the direction and motivation for us to move forward! We are willing to hand over a cup of hot tea, a plate of snacks, and a smile to every guest who returns home to eliminate your fatigue. We will continue to work hard to make every return home full of surprises and warmth, and perfect. Sincerely look forward to meeting you again!
Guest User
Queen Room
Stayed in Nov 2024
Solo travellers
17 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
2nd visit and liked the clean rooms, and very central location. However, the reception staff did not seem to know about local new years events which were close to the hotel.
Response from Property: We are very glad to receive your recognition and are happy to serve you. We look forward to your next stay and serving you again.
Guest User
Business Queen Room
Stayed in Nov 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
The front desk Xiaomeng provided excellent service and promptly handled guest requests. The next day, Xiaomeng promptly moved me to a room on the same floor as my family. Xiaomeng's service was really good and I highly recommend this hotel
Response from Property: Every warm and bright smile is a short story. Thank you for being here and wish you a pleasant journey.