Jinhu Golden Shijia Building 30, 1st Floor, No.01, Jianhua District, Qiqihar, Heilongjiang, ChinaView Hotel Details
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Qiqihar Fengdu Hotel Guest Reviews
4.8/5
Excellent
1838 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1838)
Positive reviews(1817)
Reviews with photos/video(299)
Friendly front desk staff(543)
Delicious breakfast(393)
Well decorated(205)
Well designed(203)
Convenient parking(199)
Near shopping area(132)
Tasty restaurant(45)
Delicious buffet(21)
Negative reviews(21)
Jennifer_yp
Pure Double Bed Room (Derucci Mattress + Smart Guest Control + Premium Bedding)
Stayed in Dec 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
Very clean, new and modern hotel. Location is great with a major shopping centre in walking distance and a walking distance bus stop. Great lighting with various options for lights such as business lights, bright lights and so on. Smart room where the curtains and toilet are automatic. Room is very clean, relatively large with a very comfortable bed. Hotel is very safe where you will need to scan your room card in the lift to use the lift. The breakfast buffet is also excellent, there was a variety of food options and the food options rotate every day. Even though they have central heating and say they cannot turn the heating off, they can and you can also open the window. So basically you can regulate your own room temperature. One of the best hotels I’ve stayed in, would stay again.
Response from Property: 海內存知己天涯若比鄰,很慶幸遇到您這位知音,您對我們的欣賞與認可就是我們成長曆程中最好的養料。超大超便利的停車場、超級有愛的熱情服務、乾淨整潔的客房、健康自助早餐、高端智能客控(智能小TOO可以幫助您操控全屋哦~一鍵開關燈,一鍵開關窗簾,呼叫你好小TOO還可以播放音樂哦)都是小TOO用心的點點滴滴。~期待您的再次相遇
Anonymous User
Classic Double Bed Room With Derucci Mattress, Smart Guest Control, And Premium Bedding
Stayed in Mar 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
Excellent!
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
DY2506
Zhigan Double Bed Room With Derucci Mattress, Smart Guest Control, And Intelligent Bathroom
Stayed in Jul 2023
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 18, 2023
设施:OK
卫生:OK
环境:OK
服务:OK
Response from Property: 尊敬的客人,您好!歡迎您入住楓渡酒店,我們很高興得知您對這次入住體驗感到非常滿意,也感謝您非常細緻耐心的點評,我們也將再接再厲,用更飽滿的熱情迎接您的再次到來,也祝您假期愉快。楓渡酒店採用一店一設計的理念讓每一家楓渡都富有生機。客房內設施齊全,精心設計,更有多種房型可供您選擇,為您呈現一個舒適純粹的居停空間,數字化運營AI系統,更能讓客人感受到快捷便利,服務周到,中高端酒店美容 SPA 滿足顧客放鬆身心需求,提供種類齊全的自助早餐,為方便客人早餐享用時間截至到10點,還有美味的下午茶供您選擇。一直以來我們延續楓渡品牌熱情好客的待客之道為來往賓客提供家一般的入住體驗,努力做好每一個細節,讓您踏進酒店的第一時間感受舒適與美好。期待能成為您旅行途中最温暖的夥伴,歡迎您的再次蒞臨!
Lvdaile.
Classic Double Bed Room With Derucci Mattress, Smart Guest Control, And Premium Bedding
Stayed in Oct 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
What attracted me most when I arrived at Fengdu Hotel was the decoration style of the lobby, which is very unique. The blue and gold color scheme looks very high-end and elegant. There is nothing to say about the facilities. It’s snowing heavily in Qiqihar now, and the hotel has an underground garage, so you don’t have to worry about your car being covered in snow. The front desk staff Fei Xiu also works hard and is determined to serve every customer well. The gym and laundry room are also very good. In your free time, you can wash clothes in the gym opposite. You can also go to the small bar to have a drink while waiting for clothes. It is also nice to have lights and music at night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Fengdu Hotel and for your review. The hotel adopts the Art Deco design style. It is based on the local historical fishing and hunting culture and the archaeological style of the Angang River ruins to create a physical and mental haven for urbanites. The hotel's intelligent equipment is only for your convenience. Technology owns the temperature, sublimating services, and intelligently controls the whole house. "Hello Little TOO" allows you to free your hands and unlock smart devices throughout the house without manual control. We will continue to work hard to create high-standard services to make your Every stay is worth remembering. Wish you a happy life!
Yushouxiqingxin
Zhigan Duplex Family Suite
Stayed in Jun 2024
Family
14 reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
The decoration of the hotel is really beautiful🤩 When you enter the hotel, it smells great. The service at the front desk is warm, thoughtful, meticulous and considerate. The overall is super good. The breakfast in the bar, laundry room, gym and breakfast room is also very good. It is suitable for family travel. There are also many zoological and botanical gardens that I recommend to everyone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation of the hotel's design style. We are very happy to bring you a wonderful time during your trip. The hotel uses the Angangxi Honghe ruins as its design inspiration. The Western Art Deco design style blends with the fishing and hunting culture to start a journey through time. The hotel elaborates on the aesthetics of Fengdu's conflict between retro and contemporary design. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to our next meeting with you and wish you a happy life.
Guest User
Pure Double Bed Room (Derucci Mattress + Smart Guest Control + Premium Bedding)
Stayed in Jul 2024
Other
1 reviews
0.7/5
Posted on Aug 20, 2024
I checked in at night and my phone ran out of battery. I found that a hotel at this price actually didn’t have a charger. I called the front desk and told me that I could only go to the first floor to scan the power bank. I just went to scan it. I had already taken a shower and wanted to put on my bathing suit and go down. I was speechless when I discovered that our hotel didn’t even have bathrobes in the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to Fengdu Hotel. Thank you for your very detailed and patient review. As a mid-to-high-end brand under Jinjiang, we implement the unified standards of Jinjiang Hotels (China). The facilities in the room are all equipped in strict accordance with the standards. In order to avoid inconvenience, a shared power bank is placed in the lobby. If you need it, you can ask the front desk colleague to send you the QR code of the shared power bank in a less urgent situation. The pop-up power bank will be delivered to the door of your room by a robot. We are sorry that we were not able to bring you a satisfactory stay experience this time. We will continue to work hard to welcome you again with fuller enthusiasm. We also wish you a happy holiday.
Guest User
Zhigan Double Bed Room With Derucci Mattress, Smart Guest Control, And Intelligent Bathroom
Stayed in Jul 2024
Family
34 reviews
2.2/5
Posted on Aug 9, 2024
The bathroom smelled of urine. The cleaners sprayed deodorant but the smell was still there. The bathroom was not drained properly and it was easy to slip if there was stagnant water. There were no anti-slip points. It was said that the children were not given snacks as gifts, so I sent them if I wrote. Everything is gone. The experience is very bad. Everything else is fine. I just can’t stand the smell of urine in the bathroom. It’s all so small.
Hygienic intolerable
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to Fengdu Hotel. Thank you for your very detailed and patient review. As a mid-to-high-end brand under Jinjiang, we implement the unified standards of Jinjiang Hotels (China). First of all, I sincerely apologize for the hygiene problem. The bathroom has an independent exhaust, which can be turned on manually or remotely in the background. It can not only solve the smell problem you mentioned but also solve the problem of slippery floors. In addition, the shower room door is equipped with anti-slip The floor towels can help you deal with this problem; we have also checked all the orders in the past two months and did not find any value-added services as souvenirs as you mentioned, but the cookies at the tea table in the lobby are indeed ours It is carefully prepared for women and children. Basically 90% of women and children will stop to use it in their daily life, and it has been praised repeatedly. We are sorry that we were not able to bring you a satisfactory stay experience this time. We will continue to work hard to welcome you again with fuller enthusiasm. We also wish you a happy holiday.
Nimingyouke1
Pure Double Bed Room (Derucci Mattress + Smart Guest Control + Premium Bedding)
Stayed in Jun 2024
Family
8 reviews
1.0/5
Posted on Jul 17, 2024
Not recommended! In addition to the high price, it has nothing to offer, the room layout, sanitary conditions, and hardware facilities are not good, the breakfast is cheap, the service cannot keep up, complaints are passed around, the guests' demands are ignored, and there is no attitude or plan to solve the problem.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to Fengdu Hotel. Thank you for your very detailed and patient review. As a mid-to-high-end brand under Jinjiang, we implement the unified standards of Jinjiang Hotels (China). After careful investigation and understanding, the hotel management staff immediately apologized and provided solutions to the complaints made in the hotel. You did not accept the solution while you were in the hotel, and you also obtained Ctrip's payment on the platform after you left the hotel. In terms of compensation, the hotel has been actively resolving the problem and has called you twice without success. We also hope that you can see the hotel's determination and attitude in solving the problem. With the arrival of summer, many Northeastern specialties have been introduced for breakfast, which are also well received during daily visits, including the intelligent voice control throughout the house and the hotel's artistic design, which will still bring you a different stay. Feel. We are sorry that we were not able to bring you a satisfactory stay experience this time. We will continue to work hard to welcome you again with fuller enthusiasm. We also wish you a happy holiday.
Anonymous User
Classic Double Bed Room With Derucci Mattress, Smart Guest Control, And Premium Bedding
Stayed in Jan 2024
Couples
4 reviews
1.5/5
Posted on Feb 17, 2024
Except for the service attitude, everything else is unsatisfactory. There was a smell when entering the room. I thought it was musty, but it wasn't very strong at first. When I came back from playing, the smell of sewage made me sick to my stomach. 🤢I flushed the toilet more than ten or twenty times and it got better. I turned on the exhaust fan one night, but when I entered the toilet, there was still a sewage smell. Will not come again, nor recommend.
The facilities are old, the environment is poor, and the hygiene is even worse.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fengdu Hotel to stay. We are very sorry that the service we provided did not meet your satisfaction. Of course, we attach great importance to your feedback and have reported this situation to the relevant departments and persons in charge for follow-up. The hotel will further strengthen training, improve service quality, and strive to prevent this kind of situation from happening again. Thank you again for your review. We sincerely invite you to stay at the hotel next time and we will bring you a different experience. Wish you a happy life!
Guest User
Smart Room (2 beds)
Stayed in Jul 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Aug 8, 2023
Xinyue Meixin at the front desk is kind, and the service is super warm, comparable to a five-star hotel! The price of the room is very affordable. The parking lot has the license plate registered in advance, which is very convenient. It takes less than 10 minutes to walk to Wanda. The room is new, clean, complete supporting facilities, unlimited supply of mineral water, rich breakfast, very hot and delicious! I will stay here next time I come to Qiqihar! This is the first time I really want to give a review!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to stay at Fengdu Hotel. We are very glad to know that you are very satisfied with your stay experience, and thank you for your very detailed and patient comments. We will make persistent efforts to welcome you with more enthusiasm Come again, and I wish you a happy holiday. Fengdu Hotel adopts the concept of one store, one design to make every Fengdu full of vitality. The rooms are well-equipped and well-designed, and there are a variety of room types for you to choose from, presenting you with a comfortable and pure accommodation space. The digital operation AI system can make guests feel fast and convenient, and considerate service. Beauty SPA in mid-to-high-end hotels To meet the needs of customers for relaxation, a full range of buffet breakfast is provided. For the convenience of guests, the breakfast time is until 10:00, and there is also a delicious afternoon tea for you to choose from. For a long time, we have continued the hospitality of the Fengdu brand to provide guests with a home-like check-in experience, and strive to do a good job in every detail, so that you can feel comfortable and beautiful the first time you step into the hotel. Looking forward to being your warmest partner during your travels, welcome to visit us again!
Ranhouhouhouhou
Smart Room (2 beds)
Stayed in Jul 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Aug 8, 2023
The decoration of the hotel lobby is lavish. Ziyi, the lady at the check-in front desk, is very caring. The room style is very good. It is all intelligent voice control. You don't need to do it yourself. There is also a small refrigerator. The breakfast variety is very rich, free parking lot, and the transportation is also very convenient It is convenient, and there are places to eat, drink and have fun in the shopping malls. Next time I come here, I will choose to stay in this hotel. I am very satisfied with my trip👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to stay at Fengdu Hotel. We are very glad to know that you are very satisfied with your stay experience, and thank you for your very detailed and patient comments. We will make persistent efforts to welcome you with more enthusiasm Come again, and I wish you a happy holiday. Fengdu Hotel adopts the concept of one store, one design to make every Fengdu full of vitality. The rooms are well-equipped and well-designed, and there are a variety of room types for you to choose from, presenting you with a comfortable and pure accommodation space. The digital operation AI system can make guests feel fast and convenient, and considerate service. Beauty SPA in mid-to-high-end hotels To meet the needs of customers for relaxation, a full range of buffet breakfast is provided. For the convenience of guests, the breakfast time is until 10:00, and there is also a delicious afternoon tea for you to choose from. For a long time, we have continued the hospitality of the Fengdu brand to provide guests with a home-like check-in experience, and strive to do a good job in every detail, so that you can feel comfortable and beautiful the first time you step into the hotel. Looking forward to being your warmest partner during your travels, welcome to visit us again!
Chihuoafuchibeijing
Smart Room (2 beds)
Stayed in Jul 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Aug 5, 2023
This is a comfortable hotel that I have stayed in in recent years, smart door locks, lighting, audio, curtains, TV, etc. The room is very soundproof, and I don't sleep very well, so I would like to give it a big thumbs up! Sleeping on the bed is even more comfortable. I love it. The breakfast is very rich and delicious. The service attitude of Xinyue at the front desk is also very good. I will choose this place again when I come to Crane City.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to stay at Fengdu Hotel. We are very glad to know that you are very satisfied with your stay experience, and thank you for your very detailed and patient comments. We will make persistent efforts to welcome you with more enthusiasm Come again, and I wish you a happy holiday. Fengdu Hotel adopts the concept of one store, one design to make every Fengdu full of vitality. The rooms are well-equipped and well-designed, and there are a variety of room types for you to choose from, presenting you with a comfortable and pure accommodation space. The digital operation AI system can make guests feel fast and convenient, and considerate service. Beauty SPA in mid-to-high-end hotels To meet the needs of customers for relaxation, a full range of buffet breakfast is provided. For the convenience of guests, the breakfast time is until 10:00, and there is also a delicious afternoon tea for you to choose from. For a long time, we have continued the hospitality of the Fengdu brand to provide guests with a home-like check-in experience, and strive to do a good job in every detail, so that you can feel comfortable and beautiful the first time you step into the hotel. Looking forward to being your warmest partner during your travels, welcome to visit us again!
Yicaicai
Smart Room (2 beds)
Stayed in Apr 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on May 28, 2023
The new hotel is newly decorated and the little beauties at the front desk are very gentle. The staff are very polite. The bed is so comfortable that I didn't wake up until 9 o'clock to go to Zhalong, and I didn't check out until 3 o'clock late. Thanks to the hotel service for making the trip to Qiqihar very pleasant. happy 💗
Original TextTranslated by Google
6/20
Response from Property: Dear guest, hello! Welcome to Fengdu Hotel. We are very glad to know that you are very satisfied with your stay experience. Fengdu Hotel adopts the concept of one store and one design to make every Fengdu full of vitality. The rooms are well-equipped and well-designed, and there are a variety of room types for you to choose from, presenting you with a comfortable and pure accommodation space. The digital operation AI system can make guests feel fast and convenient, and considerate service. Beauty SPA in mid-to-high-end hotels To meet the needs of customers to relax, we provide a full range of buffet breakfast. For the convenience of guests, the breakfast time is up to 10:30, and there is also delicious afternoon tea for you to choose from. For a long time, we have continued the hospitality of the Fengdu brand to provide guests with a home-like check-in experience, and strive to do a good job in every detail, so that you can feel comfortable and beautiful the first time you step into the hotel. In addition, a lot of practical small items are prepared for guests in the treasure box, including disposable shoe wipes. Looking forward to being your warmest partner during your travels, welcome to visit us again!
Guest User
Zhigan Double Bed Room With Derucci Mattress, Smart Guest Control, And Intelligent Bathroom
Stayed in Dec 2023
Business travellers
6 reviews
1.0/5
Posted on Jan 20, 2024
Only two bottles of water are given a day, and an extra bottle costs 2 yuan. The winter in the Northeast is dry, and there is heating in the house. I don’t know what the hotel thinks. This is the first time I encountered this kind of hotel when traveling for business all year round.
When I was having breakfast, I asked the waiter to help me get some hot water, and he helped me with a hundred stinky faces, mumbling something the whole time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fengdu Hotel to stay. We are very sorry to learn that the service we provided did not meet your satisfaction. We would like to express our sincere apologies to you. The room is indeed relatively dry during the heating period. We provide free tea all day long in the public area. Desk can solve your needs. Of course, we attach great importance to your feedback and have identified the responsible person. We will handle this situation seriously. This situation has been reported to relevant departments and persons in charge for follow-up. The hotel will further strengthen training, improve service quality, and strive to prevent this kind of situation from happening again. Thank you again for your review. We sincerely invite you to stay at the hotel next time and we will bring you a different experience. Wish you a happy life! --President
LingduxianWHQ
Smart Room (2 beds)
Stayed in Jun 2023
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
The hotel just opened on May 1st. The hardware facilities are very new, the decoration is also very luxurious, and the parking is very convenient. The service attitude of the two beauties, Xinyue and Brocade, was very good at the front desk. They also upgraded the room for free, and provided us with very patient and meticulous travel and tour guide services for the first time we came to Qiqihar. We must like it. The fly in the ointment is that the location of the hotel is a little bit out of the way, and the surrounding facilities have not yet been completed. The advantage is that it is very quiet, very close to the expressway, and there is a river next to it for walking.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to Fengdu Hotel. We are very glad to know that you are very satisfied with your stay experience. Fengdu Hotel adopts the concept of one store and one design to make every Fengdu full of vitality. The rooms are well-equipped and well-designed, and there are a variety of room types for you to choose from, presenting you with a comfortable and pure accommodation space. The digital operation AI system can make guests feel fast and convenient, and considerate service. Beauty SPA in mid-to-high-end hotels To meet the needs of customers for relaxation, a full range of buffet breakfast is provided. For the convenience of guests, the breakfast time is until 10:00, and there is also a delicious afternoon tea for you to choose from. For a long time, we have continued the hospitality of the Fengdu brand to provide guests with a home-like check-in experience, and strive to do a good job in every detail, so that you can feel comfortable and beautiful the first time you step into the hotel. Looking forward to being your warmest partner during your travels, welcome to visit us again!