Hotels in Cotai, Macau

I originally planned to check in on time to go for a swim. I arrived at 2:30 PM and was told I'd receive an SMS notification about the room after check-in. After having lunch at The Londoner Macao, it was 4:30 PM and I still hadn't received a message. When I returned to the counter, the front desk staff informed me that the room wasn't ready yet. They upgraded us to a suite and arranged for a colleague to make up the sofa bed for us. The room was huge and the bed was very comfortable, but there was a constant thudding sound around 3 or 4 AM, indicating the soundproofing wasn't great. Also, I saw a comment about the floor being sticky and dirty, causing slippers to make noise. Actually, it's likely the slippers have an anti-slip feature, which is why they feel a bit sticky when entering the bathroom. The room itself was very clean. The pool was also large and very comfortable.

I really love the service at this hotel; it's so comfortable and pleasant. As soon as you enter, the bell staff greets you and helps with your luggage. When I needed a late checkout, Cynthia from the front desk was very attentive and helpful. She even gave me a small gift and assisted in calling the bell staff. Xiao Chen from the bell staff arrived promptly and had a wonderful attitude.

I visit Macau 2-3 times a year, so a price hike during the summer weekend was expected. This time, I chose The Londoner Macao for our family of three, specifically for the 1.4m twin beds, which allowed us to sleep comfortably without feeling cramped. The room's cleanliness and overall environment were good, and the window overlooked the stadium. The front desk staff were all warm and welcoming, contradicting some reviews about poor service. The room was well-equipped with amenities sufficient for daily use, and there was even a self-service vending machine on our floor, which was quite convenient! The best part is that despite The Londoner Macao's slightly off-the-beaten-path location, there's a shopping mall right downstairs, catering to all our daily needs for food, clothing, and entertainment. There's also a 24-hour cha chaan teng (Hong Kong-style diner), and registering as a Londoner Macao member gives you an 15% discount. The hotel also provided two discount coupons for Wynn Palace, with free shuttle bus service to Wynn Palace and Grand Lisboa Palace. The coupons included a priority ride on the cable car once, which was perfect for watching the musical fountain show in the evening. There was also a shopping and dining discount card for the mall, which really made up for the location. It's clear that The Londoner Macao's management is very thoughtful and genuinely cares about its guests.👍🏻👍🏻 Previously, staying in the Parisian area meant large shopping centers, but during peak season, it could get uncomfortably crowded. The Londoner Macao, however, is quieter and less crowded, making for a more comfortable and leisurely trip. The hotel is a 7-8 minute walk from the East Asian Games Dome Light Rail Station, and getting to Cunha Street (Taipa Pier Station) is also more affordable than taking a taxi. Personally, I think it's a very cost-effective choice for a family of three or four. Next time, I want to try the L'Occitane room and the LINE FRIENDS themed room, as I believe the weekday prices will be even more attractive. In short: Of course, more expensive hotels will offer a different experience – you get what you pay for. But for our family's habit and experience of visiting Macau for a few days every year, The Londoner Macao is a good value-for-money option. If guests have higher demands, then I'd recommend choosing a more expensive hotel. 😉😉

This hotel definitely has a retro vibe, like something from the 90s. You get what you pay for, after all; the opulent Galaxy is right across the street, but it's double the price. It's about a six-stop light rail ride from the airport to Pai Kok station. From there, you enter Galaxy Entertainment, walk through the lobby, cross the road, and you're there. Getting to the East Asian Games Dome is super convenient, just four stops away! The room is fully carpeted, but thankfully there's no weird smell – it's very clean. The bathroom has a tub, but the showerhead is built into the wall, which is a bit awkward. However, the water pressure is excellent, more than making up for that minor flaw. It's a shame the gym hours are only 10 AM to 6 PM, which isn't ideal for early birds. I ended up going for a morning run instead. To my surprise, a quick left turn led me to the Taipa waterfront, where I could enjoy the scenery while breaking a sweat. My biggest complaint is the breakfast; I honestly don't recommend it. There's hardly anything to eat, but maybe my expectations are just too high. You're better off going to Tsui Wah at Galaxy across the street for their breakfast set, which costs 60 MOP. The cleaning staff were excellent; they brought me bottled water several times without any fuss. Overall, it's a hotel with good value for money!

Absolutely amazing! A super delightful trip. Upon checking in at the front desk, I was informed that as a Black Diamond member, I was upgraded to a suite worth more than four times the price of my original booking. The hotel has a strong British-inspired theme, with meticulous attention to detail. Even the bathroom layout and the brand and model of the fixtures were identical to what I have at home, which made me feel incredibly welcomed and at ease. That evening, my Black Diamond exclusive concierge told me about several thousand dollars worth of vouchers available through Sands Lifestyle. There were so many perks I can't even remember them all, except for the eight 400-dollar dining vouchers, which essentially covered all my meals during the stay.

The service was excellent and thorough, with a free minibar and complimentary, refillable bottled water. Thumbs up! Plus, there are refreshments in the lobby. It's clean and hygienic. The only minor downsides are that there's no direct vehicle access to the entrance, and the location is a bit out of the way. Otherwise, everything is great. Excellent value for money!

This was my fourth visit to Macau, and I finally managed to book the Galaxy Hotel, which my mom had been longing for. It was truly excellent, the only hotel I've ever stayed at that allowed early check-in and extended our check-out time to 3 PM. Rachel, who checked us in, was particularly kind and professional. I really appreciate this kind of service. I learned that regular rooms are usually reserved for casino guests, and not always available to the public. The room size was just right, and all the drinks at the minibar were complimentary. The only minor downside is that the hotel is a bit older, so the power outlets and switches are a bit dated. Hotel guests get free access to the water park; I only had a quick splash this time as we didn't have much time, but I'll definitely go again next time. My mom said she wants to stay at another Galaxy-affiliated hotel next time. One thing to note is that the shuttle from Galaxy to the airport isn't on a continuous loop; it operates on a fixed schedule, so it's best to plan ahead to catch the right bus and avoid missing your flight.

The hotel is conveniently located right next to shops, offering a wide array of dining options like Hong Kong-style cafes, Japanese restaurants, Western cuisine, and more. There's even an Emperor Cinemas, which is a huge plus. You really don't need to overthink your packing. Even if you forget a travel adapter, the room thoughtfully provides one. The room's design is incredibly comfortable and relaxing; you could even say it feels very much like home. I often dislike hotel rooms that lack space for luggage, but the L'Occitane-themed room at The Karl Lagerfeld offered excellent luggage placement. The room was spacious, and the bathroom and shower facilities were fantastic! Highly recommended!

The service was excellent! They even installed safety fences, so both adults and children slept soundly through the night. The hotel has a large swimming pool and lots of Disney character decorations, which made everyone happy and boosted our spirits! It's a one-stop shop for food, drinks, and entertainment. The snacks and drinks in the room were complimentary, and there were free bottled water in the lobby and free popcorn. Plus, you don't even need to bring a travel adapter. I'd love to stay here again!

I've been spoiled by the Four Seasons, I truly love it, love it, love it! The front desk was so enthusiastic, giving us Macau guidebooks and a small plush toy for my child. They also gave us a detailed introduction, which was great. Every staff member at the hotel was very polite. In the room, there were fruit, cake, and pastries, which was a nice touch. Every day, they provided turn-down service, tidying up all our belongings, even neatly organizing charging cables. The swimming pool also offered free Haagen-Dazs. Next time I come to Macau, I definitely want to stay at the Four Seasons again! 🇲🇴