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Grand Hyatt Macau

City of Dreams, Estrada do Istmo, Cotai, Macau, China180 m from Cotai East subway stationShow on map
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Hotel Reviews

4.7/5Outstanding

Great swimming pool, Delicious buffet

4,745 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Airport pickup service

Restaurant

Café

Hotel Location

  • Cotai East180 m
  • East Asian Games850 m
  • Macau International Airport3.17 km
  • Jinwan Airport35.09 km
  • Zhuhai Railway Station11.55 km
  • Zhuhai North Railway Station35.62 km
  • Taipa2.4 km
  • City centre7.85 km

Hotel Description

  • Opened: 2009
  • Number of Rooms: 791
Discover a grand Macau hotel experience. The 5 star luxury hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort, integrating entertainment, dining, spa services, fitness facilities and shopping options. Relax and unwind in 791 luxury Macau rooms and suites with spectacular views over Cotai and the west banks of Pearl River. With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau, China. Enjoy easy access to the hotel from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport.

Services & Amenities

    Internet
    • Wi-Fi in designated areasFree
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup Service(Bus/Train Station)
    • Airport Shuttle ServiceFree
    • Shuttle service to nearby landmarks
    • Car rental
    • Bicycle rental
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Valet parking(Additional fee)
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    General
    • Heating
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • Designated Smoking Area
    • ATM
    • Accessible rooms
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Fire alarm
    • Security system
    • Fire extinguisher
    • Ventilation system
    • Smoke alarm
    Business Services
    • Meeting rooms
    • Business services
    • Multimedia system
    • Exhibition hall
    • Fax/copying service
    • Multi-function room
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • First aid kit
    • Security staff
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Ironing service
    • Room Cleaned: Daily
    • Towels replaced: Daily
    • Toothbrush Set replaced: Daily
    • Bedsheet changed: Daily
    • Room Cleaned: Per stay
    • Towels replaced: Per stay
    • Toothbrush Set replaced: Per stay
    • Bedsheet changed: Per stay
    • Laundry service
    • Laundry service (off-site)
    • Iron/clothes steamer
    Activities
    • Outdoor swimming poolFree
    • Beach/pool sun umbrellasFree
    • Tennis
    • Casino
    • Swimming pool toys
    • Children's pool
    • Heated pool
    Public Area
    • Mini shopping mall
    • Lobby seating area
    • Gift shop
    Health & Wellness
    • Gym
    • Spa
    • Massage
    • Facials
    • Hair styling/treatments
    • Hair cutting
    • Hair dyeing
    • Body treatments
    • Exfoliation
    Kid's Facilities
    • Kids’ Playground
    • Kids’ Toothbrush
    • Kids’ bathrobes
    • Kids’ slippers
    • Kids’ club
    • Baby strollers
    Additional Facilities
    • Humidifier

    Need to Know

    Important
    Adding or changing of guest names is not accepted by this hotel.
    Important City Info
    According to the provisions of article 14 of law no. 2/2004 on the Prevention, Control and Treatment of Infectious Diseases, effective Oct 13, 2020, all individuals who have been to Qingdao, Shandong province within the 14 days prior to their entry into Macau must undergo medical observation at a designated location for 14 days.[13 Oct 2020 - 31 Dec 2020]
    Visitors from Mainland China (excluding Qingdao of Shandong and Kashgar Prefecture of Xinjiang ) must hold a certificate of negative result or a certificate of specimen collection for COVID-19 nucleic acid test issued within the past 7 days.[5 Oct 2020 - 31 Dec 2020]
    The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.
    Hotel Notes
    In light of COVID-19 and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. Please visit our News + Events page for details. Please visit Macao Government Tourism Office website for the latest measures from the Macau SAR Government before making reservation and travelling.[1 Apr 2020 - 31 Dec 2020]

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 11:00
    Children and Extra Beds
    Children are welcome at this hotel.
    Grand Hyatt Macau Frequently Asked Questions
    How much does it cost to stay at Grand Hyatt Macau?
    Prices at Grand Hyatt Macau are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Grand Hyatt Macau?
    The closest airport is Macau International Airport. It is 3.17 km from the hotel and approximately a 8minutes journey by taxi.
    What are the check-in and check-out times at Grand Hyatt Macau?
    The check-in time is from 15:00 and the check-out time is before 11:00.
    Does Grand Hyatt Macau provide airport transfer services?
    Yes, Grand Hyatt Macau provides airport transfer services.
    What amenities and services does Grand Hyatt Macau have?
    Grand Hyatt Macau has the following amenities and services: Wi-Fi in designated areas, Airport Shuttle Service, Airport pickup service.
    Does Grand Hyatt Macau have a swimming pool?
    Yes, Grand Hyatt Macau the hotel has a pool. Pool type: Outdoor swimming pool.
    Does Grand Hyatt Macau have fitness amenities?
    Yes, Grand Hyatt Macau has fitness amenities.
    Does Grand Hyatt Macau provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Grand Hyatt Macau have non-smoking rooms?
    Yes, Grand Hyatt Macau has non-smoking rooms. Please view the hotel listing for details.
    Does Grand Hyatt Macau provide breakfast?
    Yes, Grand Hyatt Macau provides breakfast.
    Does Grand Hyatt Macau have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Grand Hyatt Macau?
    Yes, parking is available at Grand Hyatt Macau.
    Does Grand Hyatt Macau have children's amenities?
    Grand Hyatt Macau has the following children's amenities: Kids’ Playground, Kids’ Toothbrush, Kids’ bathrobes.
    Where is Grand Hyatt Macau?
    The hotel address is City of Dreams, Estrada do Istmo, Cotai. The hotel is 5.29 km from the city centre.
    Is Grand Hyatt Macau close to transport stations?
    The closest station is Cotai East. It is 180 m from the hotel. View On Map
    Is Grand Hyatt Macau nearby popular attractions?
    Grand Hyatt Macau is near the following attractions: Taipa Houses–Museum(Approximately 408 m), Carmel Garden(Approximately 459 m), Igreja de Nossa Senhora do Carmo(Approximately 478 m).
    Does Grand Hyatt Macau have hot springs?
    No, Grand Hyatt Macau doesn't have hot springs.
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