Manhattan Apartment (Harbin Sophia Church) Reviews
Manhattan Apartment (Harbin Sophia Church)
Manhattan Apartment 908, 57 Zhaolin Street, Harbin, ChinaView Hotel Details
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Manhattan Apartment (Harbin Sophia Church) Guest Reviews
4/5
126 review
Verified reviewsLocation4.1
Amenities3.9
Service4.1
Cleanliness3.8
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All Reviews(126)
Positive reviews(104)
Reviews with photos/video(24)
Awesome stay(26)
Great service(20)
Convenient location(16)
Easy to get around(9)
Great value for money(8)
Great location(7)
Large rooms(6)
Strange smell in room(6)
Negative reviews(22)
Guest User
Family Room (2 beds) (Bay window)
Stayed in Jun 2024
Family
7 review
Posted on Jun 21, 2024
Location is the only selling point. We didn’t complete our stay mainly because the bathroom stays flooded with water from somewhere else and the pillows and mattresses smelled horrendous. You can wash the thin sheets and pillow cases, but the pillows and other bedding are so soiled you can’t take away the smell. A window has no screen so my kids are covered in mosquito bites. We cleaned the fridge which smells good now, and we washed the blanket covering the dirty sofa and cover on the chair. The washing machine works and that’s wonderful. Curtains and blinds seem new, too. Some plumbing work and new pillows and mattresses will make a huge difference here.
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
TOM_SH
Simple 2-bed Room
Stayed in Dec 2023
Friends
9 review
Outstanding
Posted on Dec 31, 2023
Nice service from boss. Great location near the st. sophia church and any scenic spots. Amenities fully provide especially washing machine. Worth the price.
Response from Property: Thank you foreign friends for recognizing our services. You are welcome to come to us often. Welcome to Harbin. Welcome to No. 57 Zhaolin Street and Manhattan Apartment. 😃
Venessaty
Simple 2-bed Room
Stayed in Dec 2023
Family
2 review
Very Good
Posted on Dec 24, 2023
Location is great but the toilet is soaked in water after a bath. There is stains on the beddings and water is cloudy. Other than these, all is fine.
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
Guest User
Serenity Projection Twin Room
Stayed in May 2024
Other
1 review
Posted on May 25, 2024
You have to slam the door three times before you can close it. Light slamming doesn't work. But you can tell it's newly renovated. There's a strong smell of formaldehyde as soon as you enter the room, and it's very hot. The room booking shows that the air conditioner can only cool, but when you get there, it doesn't work. The window can only be opened a little bit. There are no disposable slippers. There is a background light at the head of the bed, which is very large. If you lie on the bed without paying attention, you will hit your head. The pillowcases and yellow sheets are not the same color. There is no sound insulation. The neighbors drank and shouted until 1:30, and the upstairs started to renovate at 8 o'clock. There is no internet in the room, and you have to use the wireless of other rooms. The projection is also unstable, and the mobile phone connection is sometimes disconnected. I will not stay here next time I come to Harbin
Original TextTranslated by Google
Response from Property: Good review...
Guest User
Family Room (2 beds) (Bay window)
Stayed in Feb 2024
Family
5 review
Posted on Feb 15, 2024
It turns out that the person who gave the negative review was already very tactful! The small private apartment is not a regular hotel. The price is 836 yuan. The refrigerator on the 18th floor is smelly. When you open the door, the whole room is disgusting. The facilities cannot be said to be old and dilapidated. There is garbage under the bed. The shower does not separate dry and wet, so forget it. The nozzle is broken. The lid of the washing machine is all dusty and stained. One of the two beds has no headboard... I never thought a hotel could be so disgusting.
Original TextTranslated by Google
6/9
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment. It is located at No. 59 Zhaolin Street, close to Sophia Church. It has convenient transportation. It is a five-minute walk to Central Street and a five-minute walk to the subway station. It is us who can get your approval. It is your honor. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ Guest information is registered on the platform and we can see it through the platform. We are sorry to have to wait for you to check in. If your expectations are not met during this period, we will continue to improve the equipment and facilities to bring you more high-quality services and environment, and a better stay experience.
Anonymous User
Comfy Queen Room
Stayed in Nov 2023
Business travellers
9 review
Outstanding
Posted on Dec 3, 2023
The room is nice, it's very warm or even a little hot inside, and the view is great. Downstairs is Hagia Sophia, and there are clothes and hat sellers. It's also very close to Central Street, and takeout can be delivered directly upstairs.
Original TextTranslated by Google
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
Bill Leung
2-bed Room
Stayed in Nov 2023
Solo travellers
64 review
Posted on Nov 23, 2023
A very very bad experience. 1. It is named Manhattan Apartment, but it is actually operated as a private owner's B&B, which affects my expectations of its quality. 2. The hygiene is very poor, there is dust and hair on the bed, and the cups are full of stains. 3. Both the water heater and the washing machine have problems. There is no hot water and the washing machine is not dehydrating (I have a video showing that the water heater is on). 4. The page shows that there is no 24-hour front desk.
Original TextTranslated by Google
Response from Property: First of all, the first point: it is normal to have a B&B hotel in a Manhattan apartment, and the naming is even more normal. The second point is not to report back if there is a problem. Are we the brats sent by the other side? Or do we still have no hands and can’t make phone calls? There is indeed no front desk but there is always someone in the office. They told us when we checked in. There is really no point in complaining about the front desk. If you are not satisfied, you can return at that time. Why check in at 11 o'clock and send a WeChat message at around 2 o'clock in the middle of the night to say that the washing machine does not dehydrate? We may not have the hands or the mind to say that. It's not your fault that we can't adjust the washing machine ourselves. It's a pity that you didn't call. It would be more interesting if you told the water heater that there is no hot water after washing it. The water heater in the apartment They are all of the same brand, and they will definitely not have the same capacity as at home, and the bathing time will not be as long. If you want to take a bath with one point, it is better to go to a bathhouse. The last question is, if you want good quality in all aspects, I won’t stay in an apartment or a B&B for 100 yuan or more. Any hotel near Sophia Church on Central Street will cost 300 yuan or more, so people like you won’t receive you when you come here in the future.
Guest User
Sweet Projection One-Bedroom
Stayed in May 2024
Family
1 review
Posted on May 4, 2024
The hygiene is very poor. The stones on the ground are covered with dirt. I dare not touch them.
Original TextTranslated by Google
Response from Property: If it's really that dirty, let's leave. At least we have to use our mouths to report the problem. It's still okay to give negative reviews with our mouths. We should go to a five-star hotel. Others may not be worthy of our mouths.
Guest User
Queen Room
Stayed in Apr 2024
Couples
14 review
Outstanding
Posted on Apr 14, 2024
The room is big and clean. It's just that the sound system is always noisy at night. Everything else is good. The location is also very good and the price is quite cheap.
Original TextTranslated by Google
Response from Property: thanks
Xiaofeicaibudai
Cozy Queen Room
Stayed in Apr 2024
Couples
13 review
Outstanding
Posted on Apr 19, 2024
The location is very good. Just outside Sofia, there is a convenience store downstairs and the facilities are also good.
Original TextTranslated by Google
Response from Property: thanks
Guest User
Cozy Tatami Room
Stayed in Apr 2024
Friends
1 review
Great
Posted on Apr 6, 2024
I think it's pretty good. Hotels are expensive during the Qingming Festival. This one is acceptable for students and is close to the attractions. The experience is good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
Guest User
Family 2-bed Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 13, 2024
The location is good, the service is good, and the facilities are relatively complete.
Original TextTranslated by Google
Response from Property: thanks
Guest User
Queen Room
Stayed in Sep 2023
Couples
29 review
Outstanding
Posted on Sep 30, 2023
The room is quite big, with electric curtains. The hygiene is OK, the facilities are relatively complete, and the service is pretty good. Sofia Square and Daoli Food Market are just outside the door, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, welcome to come often, 🌸
Guest User
Family 2-bed Room
Stayed in Dec 2023
Family
50 review
Outstanding
Posted on Mar 16, 2024
Satisfied, the window can see the church
Original TextTranslated by Google
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
Guest User
Deluxe 2-bed Room
Stayed in Nov 2023
Friends
2 review
Very Good
Posted on Dec 2, 2023
The location is very good. Convenient to travel
Original TextTranslated by Google
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
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