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Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(219)
Positive reviews(182)
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Great service(28)
Convenient location(23)
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Close to scenic area(6)
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Negative reviews(37)
Guest User
Family -bed Room
Stayed in May 2024
Family
21 reviews
2.7/5
Posted on Jun 20, 2024
Location is the only selling point. We didn’t complete our stay mainly because the bathroom stays flooded with water from somewhere else and the pillows and mattresses smelled horrendous. You can wash the thin sheets and pillow cases, but the pillows and other bedding are so soiled you can’t take away the smell. A window has no screen so my kids are covered in mosquito bites. We cleaned the fridge which smells good now, and we washed the blanket covering the dirty sofa and cover on the chair. The washing machine works and that’s wonderful. Curtains and blinds seem new, too. Some plumbing work and new pillows and mattresses will make a huge difference here.
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
TOM_SH
Stayed in Nov 2023
Travel with friends
10 reviews
5.0/5
Outstanding
Posted on Dec 31, 2023
Nice service from boss. Great location near the st. sophia church and any scenic spots. Amenities fully provide especially washing machine. Worth the price.
Response from Property: Thank you foreign friends for recognizing our services. You are welcome to come to us often. Welcome to Harbin. Welcome to No. 57 Zhaolin Street and Manhattan Apartment. 😃
Venessaty
Stayed in Nov 2023
Family
2 reviews
4.0/5
Very Good
Posted on Dec 24, 2023
Location is great but the toilet is soaked in water after a bath. There is stains on the beddings and water is cloudy. Other than these, all is fine.
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
Guest User
Queen Room
Stayed in Aug 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
very nice
Response from Property: thanks
Guest User
Warm Double Bed Room
Stayed in Dec 2024
Business travellers
1 reviews
1.0/5
Posted on Jan 14, 2025
This is a suite next to Manhattan Hotel. The room was booked the night before, but the price was reduced the next day at noon. No difference was made and the order could not be cancelled. The toilet in the room was very small and smelled, and there were cockroaches. The window was a bit evil, as if the owner had put snake wine there. I stayed there for one night and the three people who started cleaning at noon kept knocking on the door to drive people away. The experience was extremely bad. This is the worst B&B I have ever stayed in in the north. See photos
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Response from Property: 多回你一個字都是對我的侮辱,咋回事自己心裏沒數嗎,自己選的免費升級,錯了真棒👍🏻
Jinbihuihuang5705
Cozy Tatami Room
Stayed in Dec 2024
Travel with friends
16 reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
Very good! The room is next to the Hagia Sofia, which is very convenient. The room is very clean and the owner is very welcoming. We stayed for another three days and the owner changed the room to a twin room according to our needs.
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸
Guest User
Queen Room
Stayed in Nov 2024
Other
1 reviews
2.0/5
Posted on Dec 25, 2024
Anyone who has stayed here knows. I have never stayed in a hotel that costs 400 per night and is not willing to clean. There are a lot of human hair on the towels, and there are traces of use and human hair on the pillows and sheets. It was already midnight when we arrived at the hotel. It was freezing and snowy and there was no way to change hotels. I used my down jacket to make a bed on the floor for one night. I hope you guys won't make the same mistake again.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
Rongduidui
Queen Room
Stayed in Nov 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is clean, tidy and comfortable, the service attitude is warm, the view is good, the transportation is convenient, and I will choose their home next time.
Original TextTranslated by Google
Response from Property: Welcome to come often🌸
Guest User
Cozy Queen Room
Stayed in Nov 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The stay was very comfortable, the bed was very soft, the rest was also very good, warm and clean
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸
Guest User
Family 2-bed Room
Stayed in Oct 2024
Travel with friends
2 reviews
3.5/5
Posted on Nov 18, 2024
The room is big and the facilities are OK. It is very close to Hongzhuan Morning Market, Saint Sophia Cathedral and Daoli Vegetable Market. It is convenient and can be reached on foot. I look forward to my next trip to Harbin.
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Response from Property: Dear, how can I give a 3.5 rating for everything?😭
Wang1831127789
Cozy Tatami Room
Stayed in Aug 2024
Business travellers
48 reviews
4.7/5
Amazing
Posted on Dec 15, 2024
The boss is very nice. The hotel room is clean and tidy. It is very convenient to walk to Sophia Cathedral and Harbin Central Street. It is also convenient to eat. This is my second stay.
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸
Guest User
Warm Double Bed Room
Stayed in Jul 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Convenient transportation, the host is super nice, warm and pretty, a pure Northeast girl with a super nice personality. I asked a lot of food, and the host recommended all hidden treasures, cheap and delicious, economical and affordable. The transportation is also convenient, the Dali vegetable market is just downstairs, very convenient... The house is clean and hygienic, I will stay at your house next time
Original TextTranslated by Google
Response from Property: thanks
tx118
Warm Double Bed Room
Stayed in Jul 2024
Solo travellers
6 reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
The room is nice and clean, the service is very thoughtful, and the location is also very good. It is right next to the Hagia Sophia. It takes only 1 minute to walk to the church. It is also very convenient to go to Central Street. You can walk to Central Street in 15 minutes along the road in front of the church.
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Response from Property: thanks
Guest User
Boutique Queen Room
Stayed in Jun 2024
Solo travellers
2 reviews
0.5/5
Posted on Jul 8, 2024
The air conditioner is central and the air conditioner fan is not easy to use. The window still fell down and I was woken up in the morning. In short, I advise everyone not to order it. . .
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Response from Property: Underage child, if I had known that your mother would not let you stay there even if you called her, you have no common sense at all.
Guest User
Fresh Projection Twin Room
Stayed in Nov 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
The location is good, close to Sophia Church, Daoli Market, Central Street, all within 100m, and the boss is very nice, if you need anything, the boss can solve it, this must be @Harbin Culture and Tourism Bureau
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸