Holiday Inn Dubai Al-Maktoum Airport Reviews

Second visit here but it was a bit disappointing now … The service is extremely slow Last time the bath robes were in the room ready This time i called and asked for it 3 times and didnt get them till i checked out Called for extra water got it after 3 hours No near by food places as such so hard to get any food

This is a new property and worth for money. The breakfast they provided us was awesome. The property is very clean and they have lot of parking slots. Very easy access to the Al maktoum Airport and they providing shuttle bus services to nearby location including jumeira beach and ibnu battuta mall. We had a good breakfast with my kid also because they have kids play area inside the restaurant.

All very nice stay

Their service was terrible. When I initially booked it for myself, my wife, and 2 kids. It showed 2 single bes and a king-size bed. The lady gave us only one king-size bed. When I explained about my booking, although my confirmation did Kit show any type of beds. She just paused and looked at me. I asked yes? She said I want to see this message. I responded, What message??? I just explained to you, plus the confirmation doesn't even show a king-size bed. He colleagued stepped in and gave us a free single bed. I told her do the math and how can 4 sleep in 1 king-size bed!! She was very rude and arrogant. Plus, if you ask them for something to bring to the room, it takes over 20min and 4 phone calls to remind them.

Good place, good food,clean room

In the middle of nowhere... there is nothing to do... very difficult to rich this place and get back.

All is fine but don't expect too much, no infrastructure around at all, mold at the walls, not so clean.

It's our 4th time staying in this hotel, and every time we stay, the services are becoming better from the sweet welcome to swift assistance until checkout.

Everything is good👍 Breakfast is perfect❤️ Service is excellent!

Location is only convenient if you're traveling from Maktoum airport

Nice hotel , service good , a little out of the way , you need transport

Near almaktoum airport far from the city center

Enjoyed our stay with friends. It was a good deal we got during eid. Good food and amenities.

there was a problem in check-in and check-out, mistakes in reservation and problem with payment. Fortunately, thanks to the help of trip.com employees, everything worked out. I lost an hour. Hotel is a great place, really tasty breakfast, nice and clean rooms, nice swimming pool, great experience!