Lavande Hotel (Chengdu Shuangliu International Airport) Reviews

Response from Property: After reading your feedback word for word, Xiaoli felt extremely happy, as if the Chollima had been waiting for a long time and finally met the Bole who appreciated it! Xiaoli can tell from your words that you and your family must be warm and considerate people. We have used the best things for your experience. Your and your family’s feelings and satisfaction are our greatest concern. affim! We will continue to work hard! Let’s meet next time~~

Response from Property: Dear little master, first of all, Xiaoli sincerely thank you for your stay. At the same time, for the failure to bring you a perfect stay experience, Xiaoli was full of self-blame and regret in her heart. Xiaoli was committed to bringing you the ultimate staying experience. This review made Xiaoli feel like a big drink, and suddenly realized that we still have shortcomings and places to improve. After receiving your valuable feedback, Xiaoli immediately acted and inspected the room, and found that it was because our ventilation was not in place, leaving the room with a legacy; however, when the next time the host comes back, I will give you the best room, completely clear your regrets this time, Xiaoli is waiting for you, be sure to come!

Response from Property: 讓心隨風動，風隨念動，隨意隨緣慢行，做一株淡然的一草一花，春來綠了山坡田間；夏來洗染了江山如畫；秋裏楓紅無數相思錦；冬裏落梅雪舞情定三生石。感謝您的支持喲，小麗期待您的再次光臨哈~

Response from Property: 心是一棵树，一个个故事被年轮携载，一回回驿动与飞鸟相约，一次次碰撞使它绵密柔韧，一幕幕经历造就了它博大的胸怀~~期待您的再次入住并且给小麗一个五星好评，小麗等您回来哟

Response from Property: 非常感謝您的點評和認可，衹要您滿意，小夥伴們的努力就值得了，希望您生活愉快！事事順心，有時間記得“回家”哦

Response from Property: The grass is bearing its seeds and the wind is shaking its leaves. Lavande and you have a warm tacit understanding. No need for too many words. The meeting of your approving eyes with our considerate service is the beginning of a beautiful mutual sympathy.

Response from Property: First of all, I would like to express my deep apologies for all the inconveniences you have encountered. I have notified the relevant departments of the issues you reported. And it has become a case in our training courses. We will strengthen employee training and supervision in the future. We will strengthen floor inspections, cooperate with the district police station to strengthen the management of small cards, strengthen the implementation of department health plans, and implement the three-level ward rounds system. We have always been committed to providing guests with high-quality services with human quality and sincere care. If there is any problem during their stay, You can contact us at any time with any questions. Our hotel front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!

Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of hotel hardware and software facilities and hygiene. Xiaoli will regularly and quantitatively maintain and update the room environment, equipment and public area facilities in order to provide guests with a more comfortable and tidy environment. We hope that guests will come next A visit will give you a new feeling! Looking forward to experiencing it again!

Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any questions about the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. There is a particularly large second-hand car market around the hotel, which provides convenience for guests who buy cars. The hotel is located in a In the business district, such a location provides great convenience for guests to eat, live, travel, entertain and shop. We receive many customers every day, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. . At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We will also provide better services to make up for this shortcoming. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.

Response from Property: Dear host, first of all, Xiaoli sincerely thanks you for your stay. At the same time, Xiaoli feels full of self-blame and regret for not being able to give you a perfect stay experience. Xiaoli is committed to bringing you the best. This review was like a wake-up call for Xiaoli, and they suddenly realized that we still have a lot of shortcomings and areas for improvement. After receiving your valuable feedback, Xiaoli and our team immediately took action and thoroughly checked the room. They found that it was because our ventilation was not in place, causing the room to have a strange smell. Xiaoli, the room air conditioner, has arranged for the engineering department to check the room one by one. Check for maintenance. Xiaoli's front desk is manned 24 hours a day to escort you at any time. If you have any questions during your stay, you can contact us in time. We apologize again for not bringing you a good stay experience. However, next time, Zhu'er When you come again, we will give you the room with the best environment and completely clear your heart of this regret. Xiaoli is waiting for you, so be sure to come! I wish you: all the best and a happy life~ღ( ´･ᴗ･` )

Response from Property: King Qi~ We are very sorry to bring you such a bad experience during your stay. We will definitely reflect on ourselves deeply! Because our parking lot downstairs is set to enter the license plate within 2 hours of check-in. If it exceeds the time limit, the license plate cannot be entered. You need to enter the license plate when your car arrives at the store. I'm really sorry! Next time you come to the store, we will definitely help you enter the license plate in advance. I hope you can give us another chance. We will definitely prove ourselves with practical actions ~ Good Morrow is only for a better start!

Response from Property: Thank you for choosing Lavande Hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. The hotel attaches great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up the investigation and coordination to find out the deficiencies and make improvements. Regarding the elevator problem you mentioned, since it is caused by the comprehensive property building, in order to avoid such a situation, the elevator sanitation has contacted the property manager for inspection and maintenance. We sincerely hope to get in touch with you to learn more details so that we can make corresponding measures. Complete. We sincerely look forward to our sincerity to welcome you again.

Response from Property: Hello, dear friend: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new Lixiaolan butler service. Many daily necessities, consumer goods and hotel items can be submitted by scanning the code on your mobile phone. It will be delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction has only a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!

Response from Property: Hello, dear friend, thank you for visiting Xiaoli. I am sorry that I did not give you a perfect stay experience. The air conditioners in each room of Xiaoli are installed individually and are not centrally controlled. No matter where you stay in the hotel, Xiaoli Li kindly reminds you that if you have any questions during your stay, you can contact the front desk at any time and we will serve you 24 hours a day. We look forward to your visit again and wish you a happy every day!