401 Queen Street, Auckland Central, Auckland, Auckland Region 1010, New ZealandSee Hotel Details
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1 night
Reviews from Real Guests
8.5/10
Very good
157 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.7
Amenities8.4
Service8.4
Cleanliness8.6
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All reviews(157)
Positive reviews(150)
Reviews with photos/video(36)
Great location(37)
Awesome rooms(32)
Clean and tidy(27)
Great service(27)
Large rooms(12)
Great value for money(11)
Convenient location(11)
Easy to get around(7)
Negative reviews(7)
Guest User
Two Bedroom Suite
Date of stay: Apr 2026
Couple
29 reviews
8.0/10
Very good
Posted on Jun 2, 2026
The room is quite spacious, with two bedrooms plus a living room, and a well-equipped kitchen and bathroom. It even comes with pots, pans, dishes, and wine glasses. The surrounding area is also great, just a ten-minute walk to the city center. Overall, it's a very pleasant hotel experience.
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Alston94
Compact Single Room
Date of stay: Mar 2026
Business traveller
24 reviews
9.5/10
Amazing
Posted on May 6, 2026
Great stay overall. The hotel has a very convenient location with easy access to nearby attractions, restaurants, and public transport. The room was clean, comfortable, and well maintained throughout the stay. Would definitely recommend this hotel for both business and leisure travelers.
Dazza0
Compact Single Room
Date of stay: May 2026
Solo traveller
25 reviews
10/10
Outstanding
Posted on Jun 23, 2026
Clean room in convenient location. 15 min walk to Brittomart.
Anonymous User
Standard King Room
Date of stay: May 2026
Family
1 reviews
8.0/10
Very good
Posted on Jul 10, 2026
The room was ok but the toilet was too smelly and had no fan in it. Had requested away from the elevator but got the room in front of it.
CASPER
One Bedroom Suite
Date of stay: Nov 2025
Other
27 reviews
9.5/10
Amazing
Posted on Feb 1, 2026
Excellent, it exceeded my expectations! The hotel's location was great, and the room was spacious and clean, which I really appreciated. We didn't end up using the cooking facilities. Both the bedroom and living room had enclosed windows where you could look outside. The breakfast was decent; it had everything you needed to feel full and nourished each day. The male night receptionist at the front desk was particularly good – he always greeted us warmly. There was also a female staff member we occasionally saw who was very nice. The only minor issue was one female Indian receptionist on our check-in day who was a bit bland and not very polite or friendly. But it's fine, I just stayed polite myself! We got our room smoothly and were even able to check in early. I'd definitely stay at this hotel again next time I'm in Auckland.
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6/7
Guest User
Standard King Room
Date of stay: Apr 2026
Travelling with friends
1 reviews
7.5/10
Posted on May 6, 2026
While the location and service is decent, the cleanliness of the room definitely should be improved on.
When we arrived we opened up the fridge and it smelt like fish so must have been missed in the previous check out. Some black mould in shower that just needs to be wiped away. But otherwise a good stay and will be back!
Anonymous User
One Bedroom Suite
Date of stay: Nov 2025
Family
4 reviews
8.5/10
Very good
Posted on Jan 24, 2026
Hotel is in a good location. Bus stop is right outside.
Sinsin around the world
Standard King Room
Date of stay: Mar 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Spacious room with a comfortable bed, great for solo travelers. The room is a bit dated but still clean and perfectly fine for the price. Check-in and check-out were quick and easy. Would stay again!
Guest User
Compact Single Room
Date of stay: Mar 2026
Solo traveller
76 reviews
10/10
Outstanding
Posted on Apr 8, 2026
The room had a kitchen, which was better than I expected, allowing me to cook some meals. For this price, in central Auckland, the value for money is excellent. The only downside was the fire alarm going off on the last night, which disrupted my sleep.
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Guest User
Standard King Room
Date of stay: Sep 2025
Family
3 reviews
9.5/10
Amazing
Posted on Oct 25, 2025
Great city view with sunlight directly to the room. Two mirrors pointing to the bed.
Anonymous User
One Bedroom Suite
Date of stay: Feb 2026
Other
33 reviews
8.0/10
Very good
Posted on Apr 3, 2026
Facilities: It seems to be a chain hotel. The facilities and equipment are a bit old, but all the kitchen utensils are there.
Hygiene: The area around the kitchen hood needs attention in terms of cleanliness; the rest is fine.
Environment: The surroundings are relatively quiet, and you can walk straight down to the main street.
Service: Check-in was fast, and no deposit was required. Luggage storage is available.
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Anonymous User
Compact Single Room
Date of stay: Mar 2026
Solo traveller
12 reviews
10/10
Outstanding
Posted on Apr 29, 2026
Room is compact, although would have been even better if the hair dryer is available.
MalikSA
One Bedroom Suite
Date of stay: Aug 2025
Couple
8 reviews
10/10
Outstanding
Posted on Sep 30, 2025
Very neat and clean hotel located at the city center and easy to access all amenities and one of the best hotel
LUCA501
Standard King Room
Date of stay: Feb 2026
Couple
72 reviews
10/10
Outstanding
Posted on Apr 5, 2026
Located a bit further back from Queen Street, it's about a ten-minute uphill walk to and from the city center. If you don't mind the climb, it's worth considering given the good value for money. The front desk staff were South Asian, but overall, it was a decent experience.
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Guest User
One Bedroom Suite
Date of stay: Feb 2026
Solo traveller
40 reviews
9.0/10
Great
Posted on Apr 13, 2026
Pretty clean place im the middle of town, I enjoyed the night there. Would recommend it