Posted on May 3, 2026
Guest UserService was gemiddeld.
Extra booking restaurant. Bad floor manager of the restaurant 26 April 2026. Many complained about the service.
1. Hours wait for dinner or drink.
2. Order something.
The staffer suggests his colleague to go through.
3. Floor manager did not perform control or management function
4. We were not only of this opinion.
5. Floor manager didn't talk to us well with you. Talk if he had knocked with us. Horeca seems standard sense is your opinion what you get back. Total restaurant thought that the floor manager did not do sense work.
6. There were guests after 3x questions away without paying there was no indication why no one could come. They were fired by floor manager, which was not the case. Plus the hotel guest had to ask where the food remains for more than an hour.
7. If this are the instructions of the Valk Hotel. I will reduce my assessment. I hope that responsible location manager here treats more grip and client as a king.
No longer treated puberously, arrogantly and unreceptably.
8. The evening team of April 26 can learn some of the morning team on April 27, this team deserves a flies!!
We were very friendly and we asked if we could remove the plates or glasses used.
That's why service is average.
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Price per night fromPHP 7,274
Posted on Jun 27, 2025
Karen
Great large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
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Price per night fromPHP 4,245
Posted on Oct 12, 2023|Superior Room with Double Bed
JasontiI recently stayed at a hotel and wanted to share my thoughts. It was a pretty decent place for the price. The rooms were clean and comfy, and the staff was friendly and helpful. The hotel is in a good location, especially if you're visiting Maastricht University. While it may not have fancy extras, it's a solid choice if you want a budget-friendly stay without sacrificing comfort.
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Price per night fromPHP 4,886
Posted on Aug 4, 2025
Mohamed Sameh Soliman
Hotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.
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Price per night fromPHP 8,583
Posted on Apr 15, 2024
Guest UserLocation is good, service is a bit poor, but it's a clean hotel
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Price per night fromPHP 3,994
Posted on Jun 20, 2024
Guest UserThe hotel is in the scenic area, there is a large lake in front, there are many fish in it 🐟 and 🦆🦆 super beautiful, the outside yard is super comfortable to bask in the sun
Advanced facilities, clean and hygienic, warm service
Rich breakfast, like one
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Price per night fromPHP 5,230
Posted on Dec 18, 2025
Anonymous User
The hotel is in a superb location overlooking the town. All the Christmas attractions (grottos, Winter Wonderland, etc.) were within easy walking distance. It was absolutely quiet at night, both inside and outside the hotel. Breakfast was ample and very tasty. Oddly, there were no small spoons for the eggs, but that was forgivable. The room was perfectly acceptable for two nights. The only negative point I have to mention was the hair in the bathtub. This was completely out of character with the rest of the hotel's overall impression. Otherwise, I can wholeheartedly recommend the Thermae 2000 for a stay in Valkenburg.
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Price per night fromPHP 14,018
Posted on Sep 20, 2025
Guest User
Geweldige overnachting in upgrade bruidssuite, met ontvangst champagne in prachtige (bad)kamer. Luxe ontbijtmand en diner in aangrenzend restaurant (van de buren). Top service op dito locatie.
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Price per night fromPHP 9,856
Posted on Jul 28, 2025
snoozyharu
Bathroom bit outdated, suggest renovations. Toilet bowl needs a lid. Air conditioning should be standard.
Nice and quiet area, free parking, didn't get to try the spa.
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Price per night fromPHP 5,927
Posted on Aug 31, 2025
Bäckerei Wildbadmühle GmbH & Co. KG
Tolles Hotel nah an der Autobahn. Service, Zimmer und Restaurant top. Sehr gut gewignet fü E-Auto-Fahrer.
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Price per night fromPHP 7,682