Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
Was told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
Is a nice place to stay, really a comfort and spacious room. Really closed to the city. The ambience is really cool. In the lobby have a board game for kids.
the location isn’t at the center of the city.
the service quite good, but could be better.
the warm water not always worked.
but the industrial design is really good.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
3 days staying here, the service was very satisfying, the staff were friendly, the hotel was clean, fragrant, the breakfast was all delicious, highly recommended😍
Great
24 reviews
9.3/10
Price from
DKK 197
per night
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9.7/10
Amazing
EEricksoenA bit tough to reach the hotel during rainy season due to mud everywhere on the access province road to the hotel 🤣.. but everything just paid off once you arrived in the hotel location.. perfect short gateaway!
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
HHansom HoVery noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
AAugustineTWas told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
GGuest UserRooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
NNiezken Wahyu Divilothe location isn’t at the center of the city.
the service quite good, but could be better.
the warm water not always worked.
but the industrial design is really good.
DDavid 77Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
GGuest User3 days staying here, the service was very satisfying, the staff were friendly, the hotel was clean, fragrant, the breakfast was all delicious, highly recommended😍
EE3TRIPIs a nice place to stay, really a comfort and spacious room. Really closed to the city. The ambience is really cool. In the lobby have a board game for kids.
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