WOW!! Can't believe the value for the price we paid!! It was a quiet, nice and spacious room, sparkling clean, excellent staff and service, bathroom super nice, and we also ate breakfast at the buffet, which was delicious, and had great and many choices. One of the best hotels we've ever been to. Will come again and highly recommend it.
Hotel near Centrum,Warsaw100% of visitors choose this area
MMaria Kunda2025.05.04
We had a very pleasant stay. The service and cleanliness were perfect.
The only slightly negative aspect was that the view from the room is badly obscured by a massive advertisement over the side of the building, which creates a pink screen effect that is quite unpleasant.
Super good 🖖, affordable and good quality, small city environment is good, right in the city center, eating, drinking and shopping are very convenient, I like it very much, and I will stay here in the future.
Hotel near Centrum,Warsaw100% of visitors choose this area
SShuijuedexiaogou2026.01.09
Beautiful environment, great location with convenient transportation. The room was comfortable and clean, and the staff were very friendly and helpful. They even welcomed us with smiles when we checked in in the middle of the night. It's also excellent value for money, at around 200 per person per night. Highly recommend!
Hotel near Centrum,Warsaw100% of visitors choose this area
GGuest User2025.11.27
The hotel is simply excellent, I will definitely go back there, the only thing we didn't like was the man at the reception, we were in this hotel in November for 4 days, but we decided to stay two days more, we decided to ask the price for 2 days, the man said $370, and we had to rent a room in another hotel and leave, but when we looked online the price for the hotel was much lower than he said, we bought another day at this hotel for $116, it was unpleasant to go back and forth from different hotels, and it seemed to me that the man at the reception was arrogant, that it was awkward to say we won’t pay $370 for two nights, we felt uncomfortable… Overall the hotel is super
Hotel near Centrum,Warsaw100% of visitors choose this area
SSiew Khim2025.08.09
Take the train from Airport and arrive at Warszawa Śródmieście railway station, walk up the stairs and you see Polonia Palace hotel! We are so happy and in luck! We arrived at 9 am and the room is ready for us! This is record breaking check in time!
Room is perfect with a window view of Palace of culture and Science. Room is clean and very spacious! Breakfast is very good! Service is excellent! Will definitely recommend this hotel!
Location: Close to a tram/bus stop, allowing you to reach the city center and main attractions in 20 minutes, though Warsaw's public transport can get quite crowded.
Surroundings: There's a fantastic park nearby, great for a morning stroll with lots of animals – that was a pleasant surprise.
Facilities: There's a swimming pool, but it tends to get busy in the evenings.
Room: Four-star quality, and it's rare to find disposable slippers in Europe, which was a nice touch.
I booked the hotel, cause I had previously stayed in it overnight to go to the airport. Was given two single beds and fell off one whilst sleeping. So i specifically booked for a king size bed on this trip, only to arrive and be told they had single beds made into a double bed. I ended up settling for the room that smelt better and bed seemed more sturdy, Intial floor I was on smelled like sewage, same with the room. Previously stayed in the other golden tulip, so I kept comparing experiences. Breakfast was just there, hot meals options were limited in some days and others you had to order off a small list of options. Because of language barrier, I engaged mostly on need led basis, but still all the times I walked passed the reception I Just kept getting akwards stares from the receptionist, no hello, just long awkward stares, I get that from random people on the street, but I didn’t expect that in a place where I am paying to stay. The only good encounters were from the housekeepers.
It was very great experience staying in this hotel. The airport transfer was great as well, as complimentary since our flight arrived Warsawa already a bit late but driver of shuttle van was there and brought us to the hotel and helping loading/unloading ours baggages as well.. Receiptionist staff also really great and professional. Thank you Hampton by Hilton Airport Hotel Warsaw..🙏🙏🙏
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149 reviews
9.1/10
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8.7/10
Very Good
Llalalalal5The design is superb, the hotel is worth visiting. It is also very convenient to go to the old town. The breakfast is also good, with many options, but the serving speed is a bit slow. Two disadvantages: the washbasin is a bit small, and the curtains are not light-blocking (recommended to change), which affects sleep.
GGuest UserThe overall experience at this hotel was excellent. The spacious rooms, equipped with sofas and bathtubs, were very comfortable. The glass elevator was not only fast but also offered panoramic city views, creating a sense of expansiveness.
The breakfast was a highlight, with a wide variety of options and excellent taste. In addition to a variety of yogurt desserts and fresh fruit, there were also freshly squeezed fruit and vegetable juices and orange juice, which were healthy and energizing, making for a great start.
The sauna and fitness room on the third floor were perfect for relaxing, especially after a long journey.
The hotel is centrally located, making transportation very convenient, making it ideal for both sightseeing and business trips.
Overall, this is a highly recommended accommodation option.
PPrince of PusanThe hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional.
The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel.
Other than that, the hotel has an old boutique charm.
Ggelatalon the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
MM505461****The location is fantastic, very close to Warsaw's Old Town, making it super convenient for getting around. The surrounding area is also great for a stroll, with lovely scenery! The breakfast spread was quite rich too, with plenty of choices!
JJasmine00The location is prefect If u travel by flixbus n in west station. We got a small but quiet room, so far quite good, you can ask for the hairdryer in the reception. A bit far away to go the city center, need to catch the taxi or bus
SSlavaKsThe hotel is great, the check in is easy and can be done using terminal. Very warm. The biggest problem for me were doors and neighbours. At like 4 am they were shutting doors so loud and hard that it woke me up. First at 4, then at 6. You can also hear people speaking outside your number.
VVital-travelThe location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
SSubrata I Gusti MadeIt was very great experience staying in this hotel. The airport transfer was great as well, as complimentary since our flight arrived Warsawa already a bit late but driver of shuttle van was there and brought us to the hotel and helping loading/unloading ours baggages as well.. Receiptionist staff also really great and professional. Thank you Hampton by Hilton Airport Hotel Warsaw..🙏🙏🙏
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