Almost every time I visit Macau, I stay at The Venetian. The environment is excellent, the rooms are spacious, and the cleanliness is top-notch. Cynthia and Winnie provided outstanding service. Because there were renovated floors, they thoughtfully moved me to a quieter floor and a room not too far from the elevator. They even upgraded my room and gave me a small gift. I'm very grateful to them, and I'll definitely be staying at The Venetian again next time.
True to the Holiday Inn standard! First off, the front desk staff were incredibly thorough and thoughtful during check-in. The room was spacious and bright, easily accommodating two 28-inch suitcases laid open without any issue. The bedding was top-notch, and the bathroom was spotless with no hidden corners. Our room rate included breakfast, and the restaurant was well-managed with staff seating guests, offering a rich, tasty, and distinctive breakfast spread. But what truly stood out was the hotel's direct check-in and baggage drop-off service for Qantas guests – a huge thank you for that!
⭐⭐⭐⭐⭐ An Exceptional Stay at Londoner Grand Macau
Our stay at Londoner Grand exceeded our expectations from the moment we arrived until the day we checked out.
The hotel feels elegant, modern, and luxurious, yet still warm and welcoming. Our room was beautifully designed, exceptionally clean, and very comfortable. Every detail seemed carefully considered, from the quality bedding and spacious bathroom to the premium amenities and thoughtful touches throughout the room. We especially appreciated the complimentary coffee machine, TWG tea selection, luxury toiletries, and the stunning views overlooking Cotai.
The location is excellent, making it easy to explore the surrounding resorts, attractions, shopping, and dining options. The hotel itself is connected to a vibrant complex, so there is always something to see and enjoy without needing to travel far.
What impressed us most was the level of service. The staff were professional, attentive, and genuinely welcoming. Check-in and check-out were smooth, and throughout our stay we felt valued as guests.
The facilities were equally impressive. Everything was maintained to a very high standard, and the overall atmosphere felt refined, comfortable, and relaxing. It is clear that Londoner Grand aims to provide a premium guest experience, and in our case, it absolutely succeeded.
One tip for future guests: if possible, I highly recommend paying the full reservation amount in advance. We prepaid our stay through Trip.com, and when we arrived for check-in, we were pleasantly surprised to find that we were exempt from paying a security deposit, which made the arrival process even faster and more convenient.
Overall, this was one of the most enjoyable hotel stays we have had in Macau. We would gladly return and would not hesitate to recommend Londoner Grand to anyone looking for a luxurious, comfortable, and memorable experience.
The hotel's location is excellent; it's within walking distance to attractions like the Ruins of St. Paul's. The service is warm and friendly, and there are plenty of dining options nearby. The rooftop view at night is quite nice. If the quality of the mattress and bedding were improved, this would be our top choice for hotels in old Macau.
The room was bright, tidy, and clean, with ample space. The toilet and shower were separate, which was well-organized. There was plenty of complimentary drinking water and enough towels in the shower. The view from the room was beautiful, with a stunning lake and city skyline complementing each other. You could also see the light rail trains passing by, creating a dynamic scene! The only downside is the lack of dining and shopping options near the hotel. However, you can walk 10 minutes to the nearby Jockey Club station, or take the hotel's free shuttle bus to Taipa Village or downtown Macau Peninsula for food, drinks, and entertainment.
This was my first trip to Macau, and I chose Studio City Hotel based on online recommendations. The hotel has a great location, and the room amenities are incredibly comprehensive. They provided snacks, drinks, beer, and coffee. The room's cleanliness was impeccable, absolutely spotless. Plus, there's an outdoor swimming pool, which was a fantastic bonus!
Great value for money! This was my first time staying at this hotel, and compared to other hotels we've stayed at in Macau, the facilities here are top-notch. The breakfast buffet on the second morning had a fantastic variety of options – I'd give it over 90 points. The front desk staff who checked us in were very friendly, which definitely made a great first impression of the hotel's service. Although the location is a bit far from the Macau Peninsula, I will definitely choose to stay here again on my next trip to Macau.
The location is absolutely fantastic! It's a spacious suite, a shopping paradise, and you can enjoy an ultimate vacation without even leaving the building. At night, you get to soak in the sparkling city views, and with all the dining and entertainment options, the experience is truly extraordinary!
The room has a capybara theme and is very clean, tidy, and beautiful. There are also adorable capybara plushies and throw pillows, making it feel very cozy and comfortable. The hotel's location is excellent, close to nearby tourist attractions. The staff, Wilson, Delia, Margarida, and Lily, are also very friendly. I loved it and will definitely stay here again next time I visit. Highly recommended! 👍🏻👏🏻😊
The lobby is impressive, and it's connected to City of Dreams' casino and duty-free shops. Check-in is at 3 PM, and both the front desk staff and bellhops are polite and greet guests. The overall hotel environment is quite quiet, and the duty-free shops are not crowded. The House of Dancing Water theater is right downstairs.
MGM Cotai is across the street, and Wynn Palace is diagonally opposite. The Venetian and The Londoner are also within walking distance.
I stayed in a twin room at the Grand Club Lounge. The hallway soundproofing is average, and the room is approximately 50-60 square meters with a sofa. The shower and bathtub are together in a spacious bathroom, and the toiletries are Balmain. The room has a Chinese style with dark rosewood furniture, and the disposable slippers are thick and very comfortable.
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AAHMAD FARHAN F M AL-MASLAMANI⭐⭐⭐⭐⭐ An Exceptional Stay at Londoner Grand Macau
Our stay at Londoner Grand exceeded our expectations from the moment we arrived until the day we checked out.
The hotel feels elegant, modern, and luxurious, yet still warm and welcoming. Our room was beautifully designed, exceptionally clean, and very comfortable. Every detail seemed carefully considered, from the quality bedding and spacious bathroom to the premium amenities and thoughtful touches throughout the room. We especially appreciated the complimentary coffee machine, TWG tea selection, luxury toiletries, and the stunning views overlooking Cotai.
The location is excellent, making it easy to explore the surrounding resorts, attractions, shopping, and dining options. The hotel itself is connected to a vibrant complex, so there is always something to see and enjoy without needing to travel far.
What impressed us most was the level of service. The staff were professional, attentive, and genuinely welcoming. Check-in and check-out were smooth, and throughout our stay we felt valued as guests.
The facilities were equally impressive. Everything was maintained to a very high standard, and the overall atmosphere felt refined, comfortable, and relaxing. It is clear that Londoner Grand aims to provide a premium guest experience, and in our case, it absolutely succeeded.
One tip for future guests: if possible, I highly recommend paying the full reservation amount in advance. We prepaid our stay through Trip.com, and when we arrived for check-in, we were pleasantly surprised to find that we were exempt from paying a security deposit, which made the arrival process even faster and more convenient.
Overall, this was one of the most enjoyable hotel stays we have had in Macau. We would gladly return and would not hesitate to recommend Londoner Grand to anyone looking for a luxurious, comfortable, and memorable experience.
GGuest UserFantastic experience! The L'Occitane toiletries were a lovely touch and great value for money. The room service staff were also very friendly, and the front desk actively helped with luggage. The only minor downside was that the hotel facilities were a bit old, especially the hairdryer which was very, very dirty and looked like it hadn't been cleaned in a long time. There was also a lot of limescale in the corners around the bathroom.
GGuest UserThis was my first trip to Macau, and I chose Studio City Hotel based on online recommendations. The hotel has a great location, and the room amenities are incredibly comprehensive. They provided snacks, drinks, beer, and coffee. The room's cleanliness was impeccable, absolutely spotless. Plus, there's an outdoor swimming pool, which was a fantastic bonus!
AAlvin MFGreat value for money! This was my first time staying at this hotel, and compared to other hotels we've stayed at in Macau, the facilities here are top-notch. The breakfast buffet on the second morning had a fantastic variety of options – I'd give it over 90 points. The front desk staff who checked us in were very friendly, which definitely made a great first impression of the hotel's service. Although the location is a bit far from the Macau Peninsula, I will definitely choose to stay here again on my next trip to Macau.
MMuxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
GGuest UserThe room was bright, tidy, and clean, with ample space. The toilet and shower were separate, which was well-organized. There was plenty of complimentary drinking water and enough towels in the shower. The view from the room was beautiful, with a stunning lake and city skyline complementing each other. You could also see the light rail trains passing by, creating a dynamic scene! The only downside is the lack of dining and shopping options near the hotel. However, you can walk 10 minutes to the nearby Jockey Club station, or take the hotel's free shuttle bus to Taipa Village or downtown Macau Peninsula for food, drinks, and entertainment.
CCindy_8888The customer service was excellent. We were celebrating our anniversary and to our surprise, we got upgraded to a suite. The room was huge, beautiful, and clean, and they even gave us red wine and cake. It was a wonderful experience. There was a good variety of breakfast options, though paying the full price of 300-400 per person might not be worth it. The transportation is very convenient with a shuttle bus service, and the shopping mall is connected by a bridge to the light rail. It only takes two stops to reach Rua do Cunha. I would definitely stay here again!
LLoloAugBeautiful hotel and great amenities. Rooms are spacious with a wonderful view of the garden or ocean. Although we are a couple sans children, the hotel is very family friendly with two pools (one indoor, one outdoor). Outdoor pool had an area for children with a zip line and balance obstacles. Children’s club with indoor bounce house, board games, table tennis table, pool table, foosball table and outdoor jungle gym. Changing room has a steam room, sauna and showers. Easy to order food and drinks pool side via QR code however service can be a little slow therefore expect to wait a little bit for what you ordered to be delivered. Breakfast buffet had a lot of options and price is very affordable, with a discounted price for children. Highly recommend staying here and we will stay here again in the future.
AAnnaKoroWe stayed at this wonderful hotel in early May. We were pleasantly surprised by the attentive service from the entire staff, especially the manager Yuri, who was happy to help with any questions. We stayed at three different 5-star hotels in Macau, but this one stands out. Clean rooms, excellent cleaning, personalized service – every phone cord is neatly folded, your cosmetics will be neatly laid out, slippers and a robe are provided especially for the child, and soft toys and little tasty treats will make every child happy and their parents loyal. Excellent outdoor wave pool and beach with cocktails. Unfortunately, they don't offer rooms with breakfast, they would surely have been just as perfect, but there are plenty of cafes nearby for every taste, so you definitely won't go hungry. We will definitely return to this hotel again! From Russia with love!
MMaggie Sun 9527Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!
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