Overall stay was ok. It could have been communicated to us about not getting the top floor as requested in our booking online before getting the keys to a lower level. Our room was clean but there was a hole found in one of the towels and 2 washcloths were dingy looking as if they were not washed thoroughly. Only one of the elevators did not work, which would have saved patrons time waiting in line to get on. There should have been an ”Out of Service” sign on the door of the other elever, so at least some of us could've taken the stairs if possible.
Enjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
The hotel is far from the airport the staff SUPER AMABLE comfortable bed basic breakfast NOT TRANSFER TO THE AERPORT I am very disturbed that in my search for hotel brand hotels with transport to the airport and I got out on the list that is a Trip system problem I cost the taxi $60 for traffic but the traffic-free return a Uber was 30 for which the trip must not check that the transport information is correct
I'm catching an early flight and need to stay overnight. There's no lobby, and the rooms don't have Wi-Fi. There's not much to do on foot, and the hotel has restaurants. There's a shuttle bus to the airport.
The room was very clean. However, the bedding was a bit unusual; instead of a duvet with a cover, it was just a blanket sandwiched between two sheets. The air conditioning was also a bit noisy, and no complimentary drinking water was provided. On the positive side, there's a free airport shuttle service. Overall, it was still pretty good.
Excellent! The front desk staff were also great. I highly recommend staying here. It's probably the most cost-effective and cheapest hotel in the area. Toothbrushes, toothpaste, razors, bottled water, and even apples are all provided for free.
**Perfect Experience, Highly Recommended!**
I was extremely satisfied with my stay! The breakfast was superb, with a wide selection of both Chinese and Western options. The freshly made breakfast stalls were especially delicious and something I looked forward to every day. The swimming pool had a beautiful environment with clear, clean water, making swimming or relaxing by the pool incredibly pleasant. The comfort was impeccable; the rooms were spacious, the zero-pressure mattresses were incredibly comfortable, the soundproofing was excellent, and the bathroom was a fantastic experience. The entire hotel had a quiet and relaxing atmosphere, and the staff were warm and attentive. From the breakfast and the pool to the overall comfort, everything was impressive, and I will definitely stay here again!
Very Good
43 reviews
8.9/10
Price from
MYR 321
per night
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TTianjiliuStayed here for seven days, overall good clean, the service is not the best, breakfast is relatively simple. More than a thousand nights in the hotel, if you can eat a very rich breakfast in China, but here, eat the same simple breakfast for seven consecutive days, a bit unbearable.
GGuest UserThe hotel is quite satisfactory. If you are an international flight and take a taxi by yourself, don't take the hotel's shuttle bus to the domestic passenger terminal. Although you can also check in, then the security check back seat train to the international departure passenger terminal. But there are too many domestic flights and it is easy to be late. If you take the hotel shuttle at least three hours in advance.
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
GGuest UserThis trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
PPreeti KA night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
GGuest UserI'm catching an early flight and need to stay overnight. There's no lobby, and the rooms don't have Wi-Fi. There's not much to do on foot, and the hotel has restaurants. There's a shuttle bus to the airport.
CCHARMAIN MURRAYI would not stay no where else in cairo,ga only at best western the others hotels is trash this one is the best in cairo good customer service everything work no bed bugs thank God that's my biggest fear but im impressed this is my always go 2 hotel my question about it.
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