Hotels With Spa in Heilongjiang, China

This hotel boasts a beautiful, classic European style and magnificent architecture, all thoughtfully designed by the owner. It truly embodies grandeur and luxury. Many of the architectural details and antique pieces are imported from France, offering high artistic beauty and collection value. The overall service was exceptional, with parking available and a doorman to greet you. The mattress was incredibly comfortable. Around midnight, the WiFi seemed to cut out, but the room's soundproofing was excellent. The price was reasonable and offered great value for money – a wonderful experience. The shower area was fully automated, which the kids found fascinating. There were welcome fruits and afternoon tea, making us feel right at home. You can even order takeout, and a delivery robot brings it directly to your room. It's conveniently located just around the corner from Central Street's Qingzhi Hand Cream shop, which was very handy. When guests leave, there are taxis lined up, so there's no delay in travel time. Getting to the train station and home was easy. It only takes an hour to get to Harbin from our home, so it felt like staying right near our own doorstep. My little one loved the candies and chocolates from Central Street. The hotel front desk even gave my child some Russian candies when we left. In the evening, a staff member offered a special explanation of the antique architecture and art. It's truly a wonderful little escape from busy life, where you can temporarily forget your worries and even enjoy a deep sleep amidst a hectic schedule. I loved the welcome fruits, coffee, and complimentary drinks in the room. My child called it a 'fully automated high-end hotel' and absolutely loved it. The value for money is quite high; I highly recommend staying here.

The service here is excellent, from booking to the front desk and restaurant staff, everything was impeccable. The Chinese restaurant waitress, Miss Xu, was especially warm and professional. This is much better than the Ritz-Carlton Shanghai, where I noticed foreign guests were prioritized with excessive deference – that wasn't the case here in Harbin. The Ritz-Carlton Harbin's service was truly attentive and responsive to every request, hats off to them! 👍 There were a few minor downsides. The smart toilet seat, if you sit on it for too long, the lid taps your back. 🤭 The first room they assigned me was quite far from the elevator, which I had requested since I'm a light sleeper. However, after the staff showed me to the room, I got lost trying to find the elevator again after turning a few corners, haha! So I went back to my room and called the front desk. They then upgraded me to a river-view room closer to the elevator. But as soon as I entered, there was a slight lingering smell of renovation near the entrance. For someone as sensitive to smells as I am, it was quite impactful, but I really didn't want to bother them again. Sure enough, I woke up with a headache in the middle of the night, quickly took some medicine, and felt better after an early morning walk. Breakfast runs until 10:30 AM, but by 9:40 AM, the hot milk was already gone. A kind female manager went to the coffee machine to get me a cup, as it would take 7 minutes to provide more hot milk. My suggestion is that if breakfast is until 10:30 AM, they shouldn't stop replenishing items early just because there are fewer people. This will only lead to even fewer guests over time. I even bought 14 more breakfast vouchers, by the way. The quality of the breakfast ingredients is excellent, which is why I bought 10 breakfast vouchers. The gym equipment is great, and the service there is also very enthusiastic. The lighting in the swimming pool area at night was a bit dim. Since it's a water environment, dim lighting can be dangerous and make it difficult to spot issues. My friend suddenly got leg cramps, luckily a coach came over and pulled her out. The downside is that there are two lifeguard observation chairs, but no lifeguards. There's a duty coach who occasionally comes in to check, and sometimes goes to the gym to teach. Even though the water depth is 1.35 meters, a swimming pool, by regulation, must have lifeguards on the chairs. Accidents can happen in water, so safety is paramount. Overall, my stay at the Ritz-Carlton Harbin was an excellent experience, and I'll definitely recommend it to any friends visiting.

The location is excellent, just a three-minute walk to Central Street. The breakfast set menu offers no choices, and honestly, it's more about presentation than taste, which was just so-so. The breakfast could definitely be more varied; the steak mentioned in previous reviews is no longer available. There's a free afternoon tea, but there's hardly anything to eat. Perhaps it's because the peak season in Harbin is over, and they're cutting costs in the off-season, which is understandable given the incredibly good off-season prices. As an added bonus, it's acceptable. The building is an old Russian-style structure, so the slow drainage in the rooms is unavoidable. Overall, the staff provides great service, the location is good, and it's clean. Considering the off-season price, which is comparable to a budget hotel, I highly recommend it.

How should I even start, the whole stay was just amazing although it was only for a night. I booked 3 rooms in total for my family and the host and all the staff were so nice, they picked us up, gave us fruits and drinks, treated us like a close friend and family. My dad wasn't feeling well and they kept caring about us which was amazing. They have their own food too so we ate there but it's amazing tooo!!! Oh yes, the room is clean, it's as what you see online and it's really worthy the money if you're going to XueXiang snow village. Book this hotel!

Russian Noble's Century-Old Elevator Experience: One of only two century-old elevators in the country, it felt just like being in a movie, a really fun experience. Palace Costume Dress-Up Experience: The hotel offered this for free, but unfortunately, we were a bit short on time and couldn't try it. We saw other ladies having a great time though! Room: A normal size, with Russian-style decor. It pretty much met five-star hotel standards, but the air conditioning wasn't very powerful; I always felt a little cold. Service was excellent, warm, and attentive. The hotel's location is right in the middle of Central Street, very close to the Hongzhuan Morning Market, making it super convenient for exploring and dining. The only downside is that it's a bit far from the subway station.

Excellent! Because spring has arrived, Harbin is gradually reducing its heating supply, but the hotel's service was incredibly thoughtful. From the moment I walked in, they offered portable heaters and other equipment. During check-in at the front desk, I was lucky enough to be told I'd received a room upgrade. Later, I found my room was on the shaded side with not-so-ideal natural light. The guest services team came to speak with me and upgraded my room again. I feel incredibly lucky!

Wanted to give my thanks to Joe for picking us up in the airport and helping us all around. He is naturally helpful and kind. Well the hotel is grand. It is old but they maintain it. We booked suite room and it is very spacious and comfortable. Bed is just fine and huge bathroom. They make sure to clean our room every day. Location wise is excellent . Close to many malls, travel time to sofia church and some other famous attractions is about 25mins. Just the food selection in this hotel is limited. The chinese restaurant seems close or fully booked all the time and the japanese restaurant is close the whole duration of our week. Hotel says because its off season. I didn't take pictures to share but We definitely gonna book this hotel when we come back to harbin.

We stayed from Feb 15–19, 2026 in the Executive Suite River View King (room 2116) with breakfast and lounge access. The hotel truly lives up to its comfort. The suite was spacious and offered stunning river views that made mornings feel serene. The location was excellent, close to the Harbin International Ice and Snow Festival. The check-in receptionist was friendly and helpful. We appreciated the welcome fruits and almonds arranged on the first day. Housekeeping, however was disappointing. Daily cleaning felt incomplete, with tea bags, sugar, cups, and glasses not replenished. The welcome fruits were left to spoil and were never replaced. Overall room cleanliness was only 3/5, which felt below expectations for a suite at this price point. The breakfast buffet provided both local and international options but the dishes were average and repetitive. We saw the same items every day, which quickly became boring. Overall, the suite and location were enjoyable but housekeeping and breakfast variety need improvement. A convenient choice for exploring Harbin while still feeling like a peaceful escape from the bustle of the city.

Good value for money, especially in the winter high season. Good location, 10mins walkable distance to the Chinese Baroque Area and 20mins walkable distance to St. Sophia Church. I think I got the smallest room possible, so try to avoid rooms ending with -01 and -02. Clean room and the bed is very comfortable. Paid a bit more for the buffet breakfast. Nothing special but the fried rice was delicious and I ate a lot to tide through the day.

The room is quite spacious, and the location is excellent – right on Central Avenue. It offers great value for money. If you don't plan on visiting the famous bathhouses, the scrubbing service downstairs is pretty good. The hygiene and service were both satisfactory, and they even gave us a souvenir when we checked out. Definitely worth a visit!