Hotels With Spa in Heilongjiang, China

The service was warm and the environment was clean. As soon as we checked in, they brought us two glasses of water, and promptly delivered fruit and pastries to our room. The breakfast offered both Western and Chinese options. The drink selection was quite special, with a whole row of choices including fruit tea, hot and cold milk, soy milk, and something else I've forgotten. The pomegranate juice was delicious! When we checked out, they even gave us a souvenir. The hotel seems to have a British style, and the ground floor decor is very unique, perfect for taking photos with kids.

I brought my girlfriend to The Ritz-Carlton Harbin for her birthday. I had only booked a standard room, but Yuki ensured we experienced exceptional service even before check-in. I feel incredibly lucky to have met Yuki, who is around my age. From our very first conversation, she patiently listened to all our trivial stories about what kind of birthday we wanted to celebrate. She never seemed bothered; instead, she genuinely paid attention. Her understanding and empathy made us feel less like guests and more like friends whose voices truly mattered. Knowing it was for my girlfriend's birthday, she quietly upgraded us to an Executive room, making the entire experience much more spacious and comfortable. When we opened the door and saw the two exquisite swans, I suddenly understood what 'thoughtfulness' truly means. The handwritten card, the printed photo together – every detail wasn't part of a standard procedure; it was her genuine effort to help us turn this trip into an unforgettable memory. She also thoughtfully arranged a late check-out for us, allowing us to stay a little longer, making us feel truly at home and well taken care of. I used to think luxury hotels were all about top-notch facilities and stunning views. This time, I realized that what truly makes a hotel memorable is having someone who is willing to listen, understand, and treat you like family returning home. Thank you, Yuki, for being such an understanding and empathetic contemporary, and for going above and beyond to give us the warmest birthday experience. I wish Yuki all the best in her work and hope she always keeps that warmth.

The Junyi Hotel's location is super convenient, right on Central Street. You can walk to Saint Sophia Cathedral, making it really easy to explore and find food. The Red Brick Street morning market is just around the corner! The rooms are clean, tidy, and well-equipped, making for a very comfortable stay. The service attitude was excellent—warm and thoughtful. Both breakfast and the late-night snack were delicious with a good variety. It's really great value for money. This hotel is perfect for a trip to Harbin!

The room was better than I expected, and there was a large kang (heated bed) that could sleep three people, which also served as a great activity space. The entire house was smart-enabled. Xiao Bin, the hotel manager, was incredibly enthusiastic. He contacted us even before we arrived, arranged a driver for transfers throughout our stay, and even helped us purchase a package ticket for the Ice and Snow Gallery and Da** Mountain. When we arrived in Snow Village, he proactively came to pick us up and drop us off, and even offered a complimentary 'splash water into ice' experience. On our last day, as we were leaving early, he arranged for eggs to be prepared for our breakfast in advance.

What truly impressed me about my stay at Harbin Grand Hotel wasn't just the elegance and historical charm of this century-old building, but rather the warmth and sincerity evident in every little detail. From the moment I stepped into the lobby, every staff member was gentle, polite, and meticulously attentive. There was no forced formality, just genuine and thoughtful service. Their proactive and considerate care, perfectly executed service, and patient and detailed responses all spoke volumes about their dedication and sincerity, truly making me feel at home. The facilities are stylish, and the service has soul. In this building, rich with stories, it was your attentiveness that added an extra layer of warmth and peace of mind to my journey. My heartfelt thanks to all the staff for their genuine hospitality. Thoughtful service is the most touching, making this trip unforgettable and absolutely worth a special return visit.

Excellent! Because spring has arrived, Harbin is gradually reducing its heating supply, but the hotel's service was incredibly thoughtful. From the moment I walked in, they offered portable heaters and other equipment. During check-in at the front desk, I was lucky enough to be told I'd received a room upgrade. Later, I found my room was on the shaded side with not-so-ideal natural light. The guest services team came to speak with me and upgraded my room again. I feel incredibly lucky!

Wanted to give my thanks to Joe for picking us up in the airport and helping us all around. He is naturally helpful and kind. Well the hotel is grand. It is old but they maintain it. We booked suite room and it is very spacious and comfortable. Bed is just fine and huge bathroom. They make sure to clean our room every day. Location wise is excellent . Close to many malls, travel time to sofia church and some other famous attractions is about 25mins. Just the food selection in this hotel is limited. The chinese restaurant seems close or fully booked all the time and the japanese restaurant is close the whole duration of our week. Hotel says because its off season. I didn't take pictures to share but We definitely gonna book this hotel when we come back to harbin.

We stayed from Feb 15–19, 2026 in the Executive Suite River View King (room 2116) with breakfast and lounge access. The hotel truly lives up to its comfort. The suite was spacious and offered stunning river views that made mornings feel serene. The location was excellent, close to the Harbin International Ice and Snow Festival. The check-in receptionist was friendly and helpful. We appreciated the welcome fruits and almonds arranged on the first day. Housekeeping, however was disappointing. Daily cleaning felt incomplete, with tea bags, sugar, cups, and glasses not replenished. The welcome fruits were left to spoil and were never replaced. Overall room cleanliness was only 3/5, which felt below expectations for a suite at this price point. The breakfast buffet provided both local and international options but the dishes were average and repetitive. We saw the same items every day, which quickly became boring. Overall, the suite and location were enjoyable but housekeeping and breakfast variety need improvement. A convenient choice for exploring Harbin while still feeling like a peaceful escape from the bustle of the city.

I dont have any pictures but the hotel room was good even the environment around was quiet but that s good. Not far from Beima subway station and easy to go to Zhongyang road the hotel staff was really nice and kind here!☃️🌟🌟🌟 I have a small trip to snow town and they allow me to keep 4 very large baggages at the hotel which I really appreciate.

The room is quite spacious, and the location is excellent – right on Central Avenue. It offers great value for money. If you don't plan on visiting the famous bathhouses, the scrubbing service downstairs is pretty good. The hygiene and service were both satisfactory, and they even gave us a souvenir when we checked out. Definitely worth a visit!