Hotels With spa in Fujian, China

The environment and scenery are great, and it's close to the beach. The room was clean, the bedding was comfortable, and the facilities were complete. Puff's service was amazing, and they even upgraded our room type. It's close to the airport and offers free pick-up and drop-off, which was a great experience!

What a waste of a good location, the service was absolutely disgusting, I'm never coming back! I was traveling with my child and had a reservation. We arrived at 1:30 PM, only to be told there were no rooms available and we had to wait. Fine, I'll wait. But when I asked when a room would be ready, they said they didn't know, just 'before 3 PM,' with a totally impatient attitude. Finally, at 3:26 PM, they told me a room was ready... Okay, I swallowed that. But then they insisted I provide my infant child's household registration or ID? My kid has been on planes and high-speed trains without needing an ID, why is it different here? I even endured that. The worst part was the staff member's even more atrocious attitude. She threatened me, saying if I didn't show the child's ID, she'd call the duty manager!! Are you kidding me? Am I here to be threatened by you? I've stayed in 95% of five-star hotels all over the world, and none of them have such unique requirements. If your rules are different, can't you just explain it properly? Why threaten guests???? Why don't you just call the police and accuse me of child trafficking??? What a joke!!!!!!!!!!

A big shout-out to Patrick from the concierge team! His service was incredibly kind and enthusiastic, and he was always efficient and effective in handling everything. Whether it was luggage assistance, directions, or general help, he managed everything flawlessly, paying attention to every small detail. His outstanding service significantly enhanced my stay, making for an excellent experience that truly deserves recognition and recommendation.

This hotel in Quanzhou, recommended by a friend, must be a landmark in the city's hospitality scene! The location is fantastic – a short walk to the left takes you straight to Zhongshan Road, where you can hop on a 'xiaobai car' (small white electric vehicle) to explore the ancient city. The back gate opens directly onto Huaxiang, and a quick stroll through 'Haogouqian' (a local lane) leads you to West Street. I've already explored all the main streets and alleys during my stay. It's an older five-star hotel, and honestly, the facilities are a bit dated – think marble, wooden furniture, and carpets. However, it's incredibly quiet. Every day, they offer afternoon tea snacks, and in the evenings, they even deliver Guilinggao (tortoise jelly) to your room, which is a thoughtful touch for cooling down.

Over the past decade or so, I've stayed at several Marco Polo hotels in various cities, but this was my first time at the Xiamen property. The location is absolutely fantastic, right in the heart of Xiamen Island, and it's right next to Yuandang Lake and Citizens Park, with a lovely lakeside fitness trail surrounded by lush greenery. The room amenities are excellent, and the restaurant offers a very rich selection of food, especially the local favorites like Shacha noodles and 'Mianxian paste' (vermicelli paste) – highly recommended!

We brought our child to Zhangzhou for a short holiday. Xiao Zhuang was incredibly thoughtful, keeping track of our itinerary from the moment she knew we were coming. When we checked in, Xiao Wei at the front desk saw we had a child and immediately gave our little one a small gift from Trip.com, which made our child very happy! Aunt Zhang Julan, who cleaned our room, noticed our child wanted to sleep on the sofa and very proactively helped us make up the bed. I'm so grateful to all the staff we met this trip; they made our journey so comfortable and enjoyable.

The room was bright and spacious, which was nice, but it would have been great to have a delivery robot for food. The front desk and room service staff were very satisfactory. It's also quite convenient for getting around with plenty of food options nearby. However, it seems to be in an old town area, and the main road in front is under construction, which is a bit annoying.

The room was great, just like the pictures and videos I saw online. The hotel is quite large, so we had to take a shuttle whenever we went out, but the staff provided excellent service – the shuttle arrived promptly every time we called. The hotel's breakfast buffet is definitely worth mentioning; although the variety wasn't extensive, the food was delicious!

The invincible sea view and beautiful environment were amazing. Traveling during the off-peak season meant fewer people, making the experience excellent. There was a minor hiccup though: the first room had some equipment issues due to the strong sea breeze and humidity. However, the front desk resolved it by moving me to a better room. On the downside, the front desk phone rang for a long time without anyone answering; usually, I had to call room service for things like water or children's slippers, and they answered much faster. Overall, all the hotel staff seemed rather indifferent, with no smiles, and their responses to requests were just standard. The advertised special activities, like the sea-view train, archery, dry-land curling, and the small boats in the garden, were nowhere to be found. It's a large garden hotel, and I didn't explore much beyond the beach. My overall impression was just average. However, just before checking out, a manager from the Fuzhou Haiyingwan Baixiang Hotel Guest Relations Department handled a problem with outstanding enthusiasm and excellent service. That was the only time I felt truly served and valued. A special shout-out to her!

An absolutely amazing stay, and I have to give a special shout-out to Annie! My experience at [Hotel Name] was truly a pleasant surprise. From the moment I walked in until I checked out, I felt completely taken care of. Annie, in particular, deserves a special mention; she was definitely the 'highlight' of my entire stay! The moment I stepped into the hotel lobby, I was captivated by the ambiance. The spacious area, combined with artistic decorations, and the stunning, cascading crystal art installation overhead, created an atmosphere that was both elegant and inviting. It instantly melted away my travel fatigue. But what really confirmed I'd chosen the right hotel was Annie's service. During check-in, Annie was incredibly warm and thorough. She not only took the initiative to explain all of the hotel's facilities and local attractions but also thoughtfully reminded me of important details. There was absolutely no perfunctory attitude, and her smile was so infectious, making me feel welcome immediately. Throughout my stay, no matter what I needed – extra toiletries, restaurant recommendations, or even last-minute itinerary adjustments – Annie was always there to respond promptly and resolve any issues efficiently and thoughtfully. One evening, I wanted a hot drink. After contacting Annie, she not only quickly delivered it but also thoughtfully included some small snacks – talk about attention to detail! Later, I even forgot an item in my room, and Annie helped safely store it and brought it to me in a timely manner. Her dedication and responsibility throughout made me feel completely at ease. Beyond the service, the hotel's environment itself is incredibly picturesque, with expansive outdoor views against a clear blue sky, and the artistic installations in the lobby are beautifully designed. It's not just a comfortable place to stay, but also perfect for taking photos. However, ultimately, a perfect stay is elevated by thoughtful service, and Annie, with her professionalism and passion, truly made this experience exceptional. I genuinely recommend everyone to stay at [Hotel Name], and definitely seek out Annie for any assistance. You're guaranteed to receive incredibly warm service! I've already added this hotel and Annie's service to my list of treasured finds, and I'll definitely look for her again on my next visit!