Had a great stay. Staff were courteous & accommodating. Location is perfect with nearby malls & restaurants. Definitely not our last time booking. โบ๏ธ๐
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
Thank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! ๐๐ป๐๐ป๐๐ป
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!๐ซถ๐ป๐ธ
โ โ โ โ โ The place is great and clean!
โ โ โ โ โ Excellent service
โ โ โ โ โ Recommended hotel
Booked two rooms for my sister and her girlfriendโs family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.
The hotel experience exceeded my expectations! The complimentary airport pick-up service was a huge relief, and our driver, Raphael, was polite and professionally dressed. As a non-smoking hotel, the environment was wonderfully fresh (a 3000 peso deposit is required). The facilities are incredibly comprehensive: there's an ATM next to the elevator, an Italian restaurant called IL Morso and a coffee shop on the ground floor, and even a Japanese bar, Chilo, on the fourth floor. You can even book in-room spa services, so there's no need to leave the hotel! The room had an amazing view directly facing the volcano. The only minor drawback was some traffic noise at night, as my room was street-facing. I'd recommend requesting an inner room if possible. Overall, it's a convenient and comfortable stay in Daraga.
Upon arrival in the hotel we were warmly greeted and helped by the staff of the hotel, they very friendly and accommodating. Serrvice is utmoat excellence the only problem is that the rooms needs to be updated, it needs to be cleaned, restroom needs to be maintained. When we reached our rooms there are no towels and when it was delivered it is like beige already because it is too old. The food served is also decent, this hotel is nearby a good place with lots of reataurants out side. I hope they can update the hotel soon. They have such a good spot and it just needed to be renovated. By the way we saw a cockroach in the room also but again the staff helped asap. I will still consider my stay here very good because the people are really nice. And anyway the bed is not dusty. So all good.
Enjoyed our short stay. My wife and I enjoyed the food and the service in the restaurant. Reception staff were also very accommodating and respond fast. Beach was nice but a bit rocky and with some trash. Suggest regular cleaning. Enjoyed the band who played during dinner.
The place is nice. Easy to find. No hidden charges.
The staff don't know how to say no. ๐ซก
They will cater to your needs.
The pool is cold. I hope they will make it warm especially at night.
Some features might need maintenance. Like the CRs.
Overall, it was a really good place to stay before we went to the hot springs nearby.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
Very Good
77 reviews
8.8/10
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7.6/10
Good
GGuest Userthe staffs are very accomodating. they will greet you once they see you walking around the hotel. the amenities are good they even give you what you requested. i really love the smell of their shampoo and body wash โบ๏ธ. the breakfast buffet is soo good! and it is included in the hotel fee. the pool is very clean and they allow us to get a mango from the tree beside the pool. my husband and i really enjoyed our stay at your hotel. weโll sure be back soon! thank you from guards to hotel staff โค๏ธ
GGuest UserThe hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
AAnonymous UserUpon arrival in the hotel we were warmly greeted and helped by the staff of the hotel, they very friendly and accommodating. Serrvice is utmoat excellence the only problem is that the rooms needs to be updated, it needs to be cleaned, restroom needs to be maintained. When we reached our rooms there are no towels and when it was delivered it is like beige already because it is too old. The food served is also decent, this hotel is nearby a good place with lots of reataurants out side. I hope they can update the hotel soon. They have such a good spot and it just needed to be renovated. By the way we saw a cockroach in the room also but again the staff helped asap. I will still consider my stay here very good because the people are really nice. And anyway the bed is not dusty. So all good.
AAnonymous UserGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
GGuest UserExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
AAlfredo EbitaThis hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
GGuest UserEnjoyed our short stay. My wife and I enjoyed the food and the service in the restaurant. Reception staff were also very accommodating and respond fast. Beach was nice but a bit rocky and with some trash. Suggest regular cleaning. Enjoyed the band who played during dinner.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
JJossa Flores FangoniloThank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! ๐๐ป๐๐ป๐๐ป
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!๐ซถ๐ป๐ธ
โ โ โ โ โ The place is great and clean!
โ โ โ โ โ Excellent service
โ โ โ โ โ Recommended hotel
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