Hotels With Pools in Bicol, Philippines

We had a wonderful stay in the heart of Naga City! I booked a room for myself and my five kids, and they had so much fun at the pool. The food was also really good, which made our stay even more enjoyable. The location is perfect—just walking distance to E-Mall and Plaza Rizal in Naga City. The staff were accommodating, approachable, and friendly throughout our stay. Our room was very clean and well-organized. Overall, it was a great experience, and we would definitely stay here again!

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

I went with my family and booked two rooms. The kids loved and enjoyed the swimming pool. While we liked our rooms, it’s very comfortable and with Netflix account. The location is also at the center so that’s a plus. I would definitely come back and stay at this hotel

Mabuhay! Good locatin, good food and mababait na mga staff, Amazing services, 100% recomended!

The hotel experience exceeded my expectations! The complimentary airport pick-up service was a huge relief, and our driver, Raphael, was polite and professionally dressed. As a non-smoking hotel, the environment was wonderfully fresh (a 3000 peso deposit is required). The facilities are incredibly comprehensive: there's an ATM next to the elevator, an Italian restaurant called IL Morso and a coffee shop on the ground floor, and even a Japanese bar, Chilo, on the fourth floor. You can even book in-room spa services, so there's no need to leave the hotel! The room had an amazing view directly facing the volcano. The only minor drawback was some traffic noise at night, as my room was street-facing. I'd recommend requesting an inner room if possible. Overall, it's a convenient and comfortable stay in Daraga.

I chose this accommodation because it was the most prestigious in the city. The staff is very friendly and helpful. It has fantastic views from the pool and gym. The spacious reception with quality wooden furniture stands out, as does the chapel. The breakfast is extremely varied and delicious. However, the room didn't feel as inviting. From inside, you couldn't see Mayon Volcano directly; you had to go out onto the balcony, which had no furniture, and lean quite far to the left. The sheets smelled good, except for the decorative pillow, which smelled really bad. The shower had signs of limescale, and the bathroom in general seemed to be cleaned very superficially. The furniture in the breakfast area should also be changed; the transparent plastic chairs are not aesthetically pleasing. There's an error on Trip.com that states it's a five-star hotel, but it's really not, and it shows. Despite all of this, I would definitely stay here again for the staff and breakfast. Also for the dining options available throughout the day. It's worth noting that this hotel is supposed to be the best in Legazpi.

Great experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.

2 days of uma experience was awesome. Customer service is on point. The staff were professional and courteous. They also offered complimentaries which delighted us. The facilities are also user friendly and the place is good for a toddler to walk around. Very good experience and will likely book in the near future.

One of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.