Hotels With bar in Adjara, Georgia

We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations. The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise. Here were the key concerns: 1. Language & Service Gaps For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated. 2. Inedible Food on Day 1 On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property. 3. Repeated WiFi Failures Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication. 4. Shower Head Burst - No QC? The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional. 5. Breakfast Quality Below Standard The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated. 6. Room Service Delays Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify. Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property. For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.

I have spent there 4 days. Check-in 15:00, rather late. Check-out until 11:00, its early, be ready for that as well. The apartments are on the 4th floor of the Steps building. I have arrived by plane. The time to get from the airport to the apartments building is about 40 minutes by foot. Or you may take a bus, though its unclear to me how you may pay it the bus without Batumi card that I had. The weather was rainy about 75% of time. Its a typical winter in Batumi. The wifi was working in apartments well. The cleaning done was every day or at least you are asked whether you need that or not. You need to wait quite some time until hot water at the shower starts. Due to bad weather my plane was postponed. The host did not help me with dealing with it, he just wanted to take 30$ whilst we agreed previously on 13$ by 1 more night by phone. So I had to figure out my new plane ticket and leave in a hurry.

Located in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible. The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.

We had issues during check-in. We had booked a suite for a family of four – two adults and two children aged 7 and 12. Upon entering the room, we realized there were no beds for the children. The front desk promised to resolve the issue once, then twice, then three times, and by the fourth time, we had to get assertive. Eventually, sleeping arrangements were made for everyone, but it took us 7 hours of constant reminding. Overall, it's a great hotel with good breakfasts, a gym, and an indoor pool. The cleaning is good, and the staff is polite.

Not a bad hotel, good for a frequent stay. Everything is close by. There's a huge supermarket right next to it. The hotel also has parking. That's exactly why I chose it. Stayed for 2 days with my daughter. A slight downside is the industrial area and car dismantling shop right under the window, but you can see mountains in the distance. Overall, we liked everything.

Hotel service did not say, the front desk, the front desk manager Georgian English is very good, the hotel sent a welcome email to the guests before check-in! There is also a welcome dessert! The hotel is a former bank renovation, with extremely high floors, higher than the Moscow hotel. Location The core of the old town, convenient, with dining bar ** fast food sculpture. The Penthouse Suite is the largest room, double suite room type! The fly in the ointment, the hotel is also in the soft.opening stage, according to the breakfast prepared by the passenger flow, the self-service choice is a bit small.

A wonderful place! It's in the Turkish quarter. Nearby is the sea terminal, the cable car, and everything you need is nearby. Cleanliness! They cleaned the room and changed the towels every day. Breakfast is buffet style. The rooms have a beautiful sea view; we indicated in the app that we wanted a good view. We stayed in May, during pre-season road repairs, but with the windows closed, there was no obstruction. Our room had a washer and dryer and an equipped kitchen. The staff is polite and pleasant. They speak English. We would be happy to stay again!

A pleasant city hotel right in the heart of the old town. The building exterior is very charming, and the room itself is comfortable, spacious, and bright, with everything feeling new. Housekeeping is excellent. If I had to nitpick, the breakfast is quite modest, and there's a lot of street noise, though that's somewhat expected, especially since we were on the second floor (it might be better on the fifth). But if quiet is a crucial factor for you, this might not be the best place for an undisturbed sleep. Overall, the value for money is excellent, and I'd stay there again.

I had a wonderful stay at this hotel! They made my birthday extra special by welcoming me with complimentary wine, which was such a thoughtful gesture. The location is great, and I especially loved the view from the balcony – absolutely beautiful! The breakfast was delicious with a good variety, and the staff were all friendly and helpful throughout my stay. Highly recommend!

The hotel is located in the old town. The location is excellent!! The rooms are relatively large and clean, the breakfast is normal, but monotonous, nothing has changed for 3 days, and cappuccino coffee is available for an additional fee... The SPA and pool are terrible (I took the hotel only because of the SPA) VERY DISAPPOINTED!! The pool is small and the water is cold, stuffy and unpleasant!!! When we checked in, there were no towels, and when we asked they said only an hour later🤔 There were three of us and they brought everything for two!!! (towels, water, shampoo, slippers, etc.) In general, the impression was not pleasant, for that kind of money you could have rented something more decent... I will never recommend it to my friends!!!