Hotel near Suzhou South Bus Station Area,Suzhou2.2% of visitors choose this area
GGuest User2026.01.01
We had a wonderful stay at Pan Pacific Suzhou, made truly memorable by the outstanding service from Mr. Louis.
Special thanks to Mr. Louis for his warm welcome and his very responsive, experienced handling of an unexpected issue. We accidentally left our handphone in a taxi, and upon seeking his help, he immediately took action. Thanks to his resourcefulness and efficiency, the taxi driver was contacted within 5 minutes, and our phone was safely returned to us within 30 minutes.
His calm professionalism and genuine willingness to help gave us great peace of mind, especially while traveling. This level of service truly reflects the high standards of Pan Pacific Suzhou.
Highly recommended, and we sincerely thank Mr. Louis and the team for their exceptional hospitality.
Hotel near Slender West Lake Scenic Area,Yangzhou78.3% of visitors choose this area
JJiexixiaoka2025.12.28
Facilities: Building 3, room amenities are average, but the bedding is good. The corner room has great natural light, and the breakfast restaurant is ordinary. Next time, I'd like to try other buildings.
Cleanliness: The room's cleanliness was decent, but the restaurant's hygiene wasn't great. The cups weren't clean.
Environment: Superb! The Chinese garden is beautiful, and each building serves a functional purpose, feeling very lived-in and authentic. You don't even need to go to the scenic area to experience the Chinese aesthetics of Slender West Lake, and Quyuan is an excellent restaurant.
Service: I realized I'd forgotten my cherries in the fridge after checking out. I contacted the hotel, and they kindly held them at the front desk for me. The service I received throughout this process was excellent.
Hotel near Slender West Lake Scenic Area,Yangzhou78.3% of visitors choose this area
11366160****2025.12.27
The hotel's location is excellent, right near Slender West Lake and Daming Temple, and Yangzhou Banquet is right next door, which is very convenient. We stayed in a villa, and our room was in the middle of the complex. There's a shuttle service available, and the staff (referred to as 'Radish sisters') would help us call for one. If you're driving, you can even park your car right next to the villa. The villa also has a private hot spring bath, offering great privacy. We had a wonderful time during this trip to Yangzhou!
Hotel near Xinjiekou Area (Downtown),Nanjing2% of visitors choose this area
AAluu7172026.01.03
This is my second time staying at Jinling Hotel in Nanjing. This New Year's Day, I brought my parents along. Although the old hotel's facilities are a bit dated, my parents, who visited Nanjing over 30 years ago, truly appreciate its historical value.
The location is unbeatable, right next to Xinjiekou subway station and Deji Plaza. It's just one stop to the Presidential Palace, Central Hotel, and Kexiang, and about twenty minutes to the Nanjing Museum. Taking a taxi or the subway, nowhere feels far.
The service, however, was the most impressive. A big thank you to Little S at the front desk for helping me book Meiyuan, where my mom had a very satisfying birthday celebration. The food at Meiyuan was excellent; all the dishes we ordered were great. They even did a small decoration since it was a birthday. Lulu and Xiao Jin were also wonderful, bringing longevity noodles, then fruit, and then yogurt – we were practically bursting! And finally, the young lady playing the pipa live was amazing! Her music was beautiful.
Hotel near Shilu Commercial Area,Suzhou2.3% of visitors choose this area
BBabajisuyunyi2026.01.01
The Suzhou Qiyu Inn is definitely my top choice for travel! The location is superb, just a 5-minute walk to Shantang Street, and the subway entrance is right around the corner, making it super convenient for getting around and finding food. The Japanese-style tatami room is cozy and elegant, with both a private hot spring courtyard and a bathtub – soaking in it washes away all the fatigue. The L'Occitane toiletries and smart toilet add a touch of luxury. Breakfast offers a wide variety and is served until 11 AM. The front desk staff are attentive and enthusiastic, providing everything from kids' goodie bags to emergency supplies. It's a peaceful oasis in a bustling area, with thoughtful details that truly surprise. Next time I'm in Suzhou, I'm definitely staying here again!
Our trip was an excellent experience! The concierge, Fiona, reached out early via WeChat, arranged a fantastic room for us, and even booked a table with a window view at the Chinese restaurant. She was incredibly warm and lovely, always responding and resolving any issues immediately. The hotel has a great location and wonderful views. The duck blood vermicelli soup at breakfast was delicious. We also enjoyed drinks at the rooftop bar. The concierge service was outstanding; a particularly enthusiastic doorman, Lu Yuanzhen, helped us with our luggage every time we came and went, and our bags were always delivered to our room. This hotel offers truly exceptional service. I'll definitely choose InterContinental again on my next visit to Nanjing. Our first trip of the New Year was absolutely delightful. Wishing everyone here a Happy New Year!
Hotel near Golden Eagle Shopping Center/Baolong City Square,Yancheng41.1% of visitors choose this area
GGuest User2024.08.15
New hotel, friendly staff but is going to be outdated soon. Bad sound proofing , lots of drunk Chinese people shouting in the corridor at night time.
The breakfast variety is so poor for Europeans. Please teach your staff in the restaurant to cook sunny side up eggs and refill the dishes without reminding.
Overall, it’s not “real Hilton” experience.
Hotel near Shilu Commercial Area,Suzhou2.3% of visitors choose this area
MM419600****2025.12.28
Staying here for my trip was definitely the right choice! The hotel has a serene environment, and getting around is super convenient – it's just a few minutes' walk to the scenic spots. The room decor is warm and elegant, with excellent natural light and ventilation. The facilities are comprehensive, and being a newly opened hotel, the soundproofing is also quite good. Screen mirroring on the TV and high-speed WiFi worked flawlessly. The cleanliness was impeccable; the towels and bath towels were undamaged and odor-free. The front desk service was warm and attentive; they proactively helped with my luggage during check-in and even gave me a small souvenir upon departure, which was such a thoughtful touch! The price is also very reasonable. This experience truly offered great value for money. I've saved this place and will definitely stay here again next time!
Hotel near Commercial and Financial Centre (Downtown),Xuzhou68.5% of visitors choose this area
MMarquize W. Elias2024.11.20
We are Guests from Dubai the hotel was great stay will definitely come and revisit. It was well decorated hotel , cleanliness , Hailey was our receptionist who was very friendly and kind all the team and concierge team was amazing staff. best regards Marquize❤️
Hotel near Slender West Lake Scenic Area,Yangzhou78.3% of visitors choose this area
Wwingstorm102025.03.24
Excellent hotel with great location. Garden is very nice overlooking slender west lake, we made use of package photo shoot that made the trip memorable. Mr Guan, the hotel manager and his colleagues were also very helpful, he helped us recover my daughter’s phone left at the taxi ; overall very good and friendly service. 2 night package was a good choice for my family; gave us sufficient time to enjoy the hotel facilities and its service.
Outstanding
2640 reviews
9.4/10
Price from
AU$ 107
per night
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9.4/10
Outstanding
GGuest UserWe had a wonderful stay at Pan Pacific Suzhou, made truly memorable by the outstanding service from Mr. Louis.
Special thanks to Mr. Louis for his warm welcome and his very responsive, experienced handling of an unexpected issue. We accidentally left our handphone in a taxi, and upon seeking his help, he immediately took action. Thanks to his resourcefulness and efficiency, the taxi driver was contacted within 5 minutes, and our phone was safely returned to us within 30 minutes.
His calm professionalism and genuine willingness to help gave us great peace of mind, especially while traveling. This level of service truly reflects the high standards of Pan Pacific Suzhou.
Highly recommended, and we sincerely thank Mr. Louis and the team for their exceptional hospitality.
GGuest UserNow, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
CChifanpeiyinliaoThis hotel is definitely a great place to walk your kids! The ecology is very good! We even saw a hare! But maybe it’s because it’s outdoors! It seems like the door to the candy room is a little broken! Not so easy to close! Then the electric cars in the park require money to use but they are too slow! And the cost is a bit high!
The service attitude at the front desk is very good! Very eager to help!
The road to the swimming pool is not easy to walk! Must be very careful! It's easy to fall! The locker room environment needs cleaning!
The interior of the room is clean and acceptable!
Hotel near Ginkgo Lake-Shitang Bamboo Sea-Putang Scenic Area, Nanjing
Price per night fromAU$ 53
9.4/10
Outstanding
BBabajisuyunyiThe Suzhou Qiyu Inn is definitely my top choice for travel! The location is superb, just a 5-minute walk to Shantang Street, and the subway entrance is right around the corner, making it super convenient for getting around and finding food. The Japanese-style tatami room is cozy and elegant, with both a private hot spring courtyard and a bathtub – soaking in it washes away all the fatigue. The L'Occitane toiletries and smart toilet add a touch of luxury. Breakfast offers a wide variety and is served until 11 AM. The front desk staff are attentive and enthusiastic, providing everything from kids' goodie bags to emergency supplies. It's a peaceful oasis in a bustling area, with thoughtful details that truly surprise. Next time I'm in Suzhou, I'm definitely staying here again!
MM38243****The rooms are charmingly vintage and cozy. The surroundings are absolutely stunning, with a picturesque view at every turn. The owner's thoughtful touches shine through in every corner of the guesthouse, especially by the floor-to-ceiling glass windows in the lobby, which are a popular photo spot for everyone. The pool might not be huge, but the kids absolutely loved it. The hostess is incredibly kind, and the guesthouse is well-equipped with a variety of facilities. Guests can even experience unique activities like traditional fireside gatherings and incense crafting. I'm already looking forward to visiting again when it gets colder!
MM11486****We booked two rooms for this trip, and the hotel conveniently placed them on the same floor, the third floor, which made visiting each other super easy. The rooms had excellent natural light. We arrived quite early, and our rooms weren't ready yet, so I thought we'd have a long wait. To my surprise, as soon as the rooms were prepared, the key cards were delivered to us very quickly – incredibly efficient and hassle-free!
The thoughtful tips prepared by our butler, Anbo, were incredibly comprehensive, covering everything from dining and entertainment to travel guides; they were detailed and practical. The in-room amenities were exceptionally complete and felt very high-quality. The Dyson hairdryer was powerful, drying hair quickly without damage. The Cosy garment steamer easily smoothed out wrinkles. The Migeer makeup mirror provided soft, eye-friendly lighting. The capsule coffee machine allowed us to enjoy rich coffee anytime. The De'Longhi kettle boiled water fast, and the electronic scale and air conditioning were both convenient and precise. The 2.2-meter king-size bed offered excellent support, and the Carnation linens were skin-friendly and breathable. The Bloom fragrance was fresh and pleasant. The independent, large bathtub was clean and sparkling. The minibar was complimentary and fully stocked with drinks. The cleanliness was impeccable, with no untouched corners. The breakfast selection was rich and delicious.
When we checked out, I gave some minor feedback to the butler, and it was addressed very quickly, which was fantastic. We'll definitely stay here again next time!
XXigualiyouxiguaziaEnvironment: The environment is excellent. Even though the street right outside the hotel entrance is bustling, once you step inside, it's a peaceful oasis.
Hygiene: Very clean, no issues there.
Service: The front desk lady who checked me in had a wonderful attitude. She even upgraded my room for free, which was very considerate and really showed they cater to guests' needs!
Welcome fruits & snacks: The fruit was very fresh, and the breakfast was delicious too.
Hotel near Guanqian Street Area (Downtown), Suzhou
Price per night fromAU$ 251
9.4/10
Outstanding
MM296260****The location is excellent, and the high-floor view is quite good. The afternoon tea included in the Trip.com package was incredibly good value for money, I just forgot to take a picture before eating it.
The room is quite spacious, clean, and tidy. The facilities aren't brand new; there's no high-speed hairdryer or smart toilet, and the power outlet next to the desk was a bit difficult to open. There's only one tissue box, placed on the vanity. However, these are minor issues and don't really matter; they're easily adjustable.
What I found unacceptable were two problems. Firstly, the elevator shaft connecting the suspended lobby to the first floor constantly emitted a whistling wind sound, which was noisy and unsettling. Secondly, I'm not sure if the air conditioning system is old and ineffective, or if they're saving energy and haven't turned it on properly. I couldn't adjust the temperature or mode. Outside, the temperature was dropping fast, nearing zero degrees, yet even with the in-room AC control set to 28°C, there was still no airflow. I called the front desk, and it took an age for someone to arrive. They pointed a forehead thermometer at the vent, it beeped, and they claimed the vent was blowing 26°C, saying there was no problem and that this was the set temperature, controlled centrally by the hotel. The problem is, I had the whimsical idea to hold a paper-thin tissue up to the vent, and it didn't even flutter.
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night fromAU$ 112
9.5/10
Outstanding
11396148****When we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
XXiaoyouchengThe bed was massive, felt like 2.4 meters! The hotel environment is super nice, very clean, and luxurious. There were also many international guests. There's an outlet mall nearby, within walking distance, but I didn't go. The styles and brands weren't that impressive. I chose this hotel because I was here for Brother Sheng's concert, and it was close by. It was really good!
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