Posted on May 6, 2026|Mossaz Modern Luxury Studio 2 Queen Bed
NAMR..Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained.
Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldn’t be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it.
Parking is available but comes with an extra charge.
Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.
Show more
Price per night fromRUB 1,677
Posted on Aug 31, 2026|Deluxe Room
Wayhidah UsopOverall, it's okay. Breakfast was varied and delicious. Even though it's an older hotel, it's still decent. It's near the Shah Alam mosque and next to a shopping complex. There are many dining options, including food trucks in the residential area behind the hotel.
Show more
Price per night fromRUB 3,817
Posted on Feb 18, 2026|Standard Double room
Kucing_25my experience was absolutely wonderful from start to finish. The staff were incredibly welcoming and went out of their way to make sure every detail was perfect. Check-in was quick and smooth.
The room was spotless and very comfortable . Housekeeping did a fantastic job keeping everything fresh and tidy throughout my stay.
Show more
Price per night fromRUB 1,227
Posted on Sep 20, 2026|Superior Queen Room
IMAAN JEFFRY AMIRAI had a pleasant stay overall, with several aspects of the experience standing out positively. Special mention goes to Zul, the receptionist, who handled everything professionally and was very helpful throughout the check-in process. He also explained the walk-in breakfast rate of RM61.50 per person and kindly offered a more affordable option of paying upfront at the counter for only RM35.00 per person, which was a great value.
The room was spacious, comfortable, and nicely decorated. The bathroom was also well designed and clean, while the water pressure was excellent—definitely one of the highlights of the stay.
I also tried the room service through Roomie. The order took around 30 minutes to arrive, which was reasonable. I ordered the Kampung Fried Rice and Oxtail Soup. The food was average in terms of taste and could be improved, particularly with seasoning and overall flavour. However, the pricing was surprisingly affordable considering this is a 5-star hotel.
Breakfast was probably the least impressive part of the stay. The selection was fairly average, and there was nothing particularly memorable or outstanding.
Overall, the stay was comfortable, with excellent service from Zul, a spacious room, and good value for the food pricing. With improvements to the food quality and breakfast offerings, the experience could be significantly better.
Show more
Price per night fromRUB 4,931
Posted on Aug 24, 2026|Double Room
Anonymous UserThe corridor had cigarette smell, which made the stay uncomfortable. The front desk service was also disappointing. I only asked to borrow a pen and some paper, but instead of simply assisting me, the staff questioned me about why I needed them. I found the attitude rather impolite and unwelcoming. Hopefully, the hotel can improve both the cleanliness of the common areas and the professionalism of the front desk staff.
Show more
Price per night fromRUB 1,552
Posted on May 10, 2026
陳某某某Easy check-in, with a mall and bank nearby, so basic needs are covered. Food and transport are not an issue. The room is spacious. A top choice.
Show more
Price per night fromRUB 1,827
Posted on Sep 20, 2026|Superior King
Guest UserPls have a look if you are planning to book this hotel. This was one of the worst hotel experiences I have ever had at a 5-STAR HOTEL!
The problems started from the moment I arrived.
During check-in, the receptionist told me that the system was down and was unable to check me in. After trying & waiting for a while, she switched to another computer to complete the check-in.
I had to wait around 7 mins just for what should have been a simple check-in.
After finally getting my room key, I thought I could finally go to my room and rest at around 6:30 PM. Unfortunately, things only got worse.
My initial room was on the 5th/6th floor (can’t remember exactly). When I entered, I was shocked to find that the room had clearly not been cleaned or prepared at all. It was basically left in the same condition as the previous guest had left it. The rubbish had not been cleared, the bedsheet had not been changed, and the blanket was even lying on the floor.
The room was dirty & messy, which completely ruined my mood.
I immediately tried to contact reception using the room phone, but the phone system also appeared to have a problem. I called three times without answering and only managed to get through on the fourth attempt.
When I explained the situation, the receptionist sounded confused and seemed unaware of what had happened. I requested a room change and was told to come back down to reception.
When I arrived, the staff there also seemed unaware of the situation. I had to explain everything again. One staff member then went to another staff member, who came over and asked me again what had happened.
At that point, I was already very tired and frustrated from having to repeat the same explanation multiple times.
After waiting for quite some time, I was told that there were no more king-size rooms available and that they could only offer me a twin room. By then, I was exhausted and simply wanted to rest, so I accepted it.
Considering that the initial room was not ready due to the hotel’s own housekeeping issue, I honestly expected at least some gesture of goodwill, such as a complimentary upgrade or compensation. But that was fine.
I was eventually assigned Room 719. Before I left reception, the staff simply said “sorry.”
The housekeeping situation was especially disappointing. I arrived at around 6:30 PM, while the hotel’s check-out time is 12 PM. There should have been plenty of time for the room to be cleaned and prepared. Yet I was given a room that had apparently not been serviced at all. I could even see housekeeping staff walking around the floor.
Unfortunately, the condition of the hotel and room was also far from satisfactory. The facilities looked old and poorly maintained, with peeling wallpaper, a damaged chair cushion, dirty carpets, and an air-conditioning system with a noticeable mouldy smell.
The lobby looks reasonably well renovated, but the condition behind the surface is a completely different story. For a hotel that has only been operating for a little over 10 years, the level of deterioration and lack of maintenance is difficult to accept.
What disappointed me most was that this was not just one isolated issue. The check-in process was inefficient, communication between staff was poor, the room was not ready, housekeeping was inadequate, and the room itself was poorly maintained.
This was honestly one of the worst hotel stays I have ever experienced.
Show more
Price per night fromRUB 3,554
Posted on Sep 20, 2026|King Deluxe Room
Guest UserA huge shoutout to Hilton Petaling Jaya for making our stay so much more special than we ever expected.❤️
I initially only requested for a simple birthday wish card for my little one, so I honestly wasn’t expecting anything more. But the team surprised us with a beautiful bed decoration and even personally handwritten a birthday message on the bathroom door mirror.🥹
It may seem like a small gesture for them but to us, it meant so much. I was genuinely touched and couldn’t help but feel emotional seeing how much effort the team put into making the day memorable. These are the little things that turn a hotel stay into a beautiful memory that we’ll remember for a long time.💞
Thank you Hilton Petaling Jaya, for helping us create such a precious and unforgettable birthday memory for our short trip. The thoughtfulness and personal touch really made our stay extra special.🥰
InsyaAllah, kalau ada rezeki, we’ll definitely come back again.🤲🏻🤭 Thank you for making us feel so special, Hilton Petaling Jaya. ❤️💞🥰
Show more
Price per night fromRUB 6,070
Posted on Aug 28, 2026|1-Bedroom Premier
Zaishuiyifang3654Location & Transportation: The hotel boasts an excellent location, very close to [subway station/attraction/business district], with convenient access to dining and shopping. Getting around is completely stress-free.
Facilities & Environment: The room is spacious and bright, with excellent soundproofing that ensures a high-quality sleep. The Wi-Fi is fast and stable, making it smooth for both work and entertainment.
Service Experience: The staff are enthusiastic and efficient during check-in. They respond quickly when issues arise, and room cleaning is prompt and meticulous.
Show more
Price per night fromRUB 6,771
Posted on Sep 2, 2026|Deluxe Room
Totoro07Unacceptable hygiene issues for MYR 910/night
Dear Management Team,
I recently completed a stay in Room [Insert Room Number] at a rate of over RM900+ per night. Given this price point, I expected standard luxury hospitality and clean facilities. Unfortunately, the room fell far below acceptable hygiene standards.
During our stay, the bathroom basin was completely blocked and would not drain. Upon inspecting the pop-up drain stopper to see what was blocking the water, we discovered it was covered in thick, black grime and mold. Stagnant soapy water remained trapped in the sink, making the bathroom unhygienic and unusable.
Paying premium rates for severely neglected plumbing and poor sanitation is unacceptable. I have documented this with photos, which are attached for your reference.
I would appreciate a response from the Duty Manager regarding this stay experience and how management intends to address this matter.
Show more
Price per night fromRUB 13,517