Location: Super convenient, right next to JR station, with a dedicated elevator.
Room: For Japan, it's quite spacious. The toilet and bathroom are separate, and the tatami room offers a very traditional experience.
Facilities: There's a self-service luggage storage area.
Service: Excellent. From the moment I stepped out of the elevator, I was guided the whole way. You need a key card to access the room area.
Breakfast: Served in a separate restaurant, and the breakfast spread is extensive, with a guide present.
Love this hotel a lot!
The front house is really helpful and give us advise for where to go for new year countdown. Basically there is no new year countdown just Japanese will head to shrine during new year eve. Also they gave free red bean soup with dango during new year day. Its really lovely to get yourself blend into Japanese culture. There is also free drink throughout the day. Kumamon theme room is really kawaii as well.🩶🩵🤍
Close to Sakura Machi mall and also tram. Definitely will come back ;)
Staff were nice, a couple of them speaks English well. Our twin room with sofa bed was adequate. Sofa bed has seen better times n can feel the springs, not for someone who is on heavy side. Location of hotel is good. We love the hair dryer, Refa brand, top notch. Parking cost ¥1000 per night. Just behind is the shopping street and ard 15 mins walk is a big shopping mall, Sakura Machi. Kumamoto Castle can be seen opposite the hotel but if walking is still not so near. We decided to check out of hotel and drove to the castle. There are a few parking lots near to the castle but some need to walk longer.
This hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
The location is superb. After arriving at Kumamoto Airport, you can take the airport bus to 'Kamitori' and the hotel is right there. It's in the heart of Kumamoto city, directly opposite a classic department store with Kumamoto-themed products, perfect for shopping. The tram stop is just a short walk away, offering easy access to the JR station and various attractions. The commercial pedestrian street is right next door, making it incredibly convenient for finding food every day.
From my room window, I could see Kumamoto Castle. The room was clean, and I was especially pleased with the separate wet and dry areas in the bathroom. Although the hotel is a bit old, the rooms have been renovated, and the air conditioning is very powerful. Upon entering the room, there was a faint scent of disinfectant, which made me feel very assured about the cleanliness – typical of an established Japanese brand. You can tell the hallway carpets are old, but there was no musty smell, so I was satisfied with the hygiene.
Next time I visit Kumamoto, I'll definitely stay here again. It's just too convenient!
I'd definitely stay here again just for their breakfast buffet. Everything was delicious! The location is fantastic too, just one intersection away from Kumamoto Sakuramachi and very close. It's also super close to Kumamoto Castle; I walked there. The walking path around Kumamoto Castle is really peaceful, which I loved. This was my first hotel in Japan, and the front desk service was excellent, with very sweet staff. It was quite surprising to see guests queuing for check-in automatically keeping a meter apart. However, I wasn't entirely satisfied with some stains on the room carpet and a bit of grime on the soap dish in the bathroom, not sure if it was old age or poor cleaning. The water stains on the faucet and bathtub weren't wiped clean either. On the TV, you could see the current status of the hotel's laundry room. The bed was very comfortable as well. I'm not sure if other rooms are like this, but I feel that if you encounter such issues, you should be able to switch rooms.
Love this hotel. Location is fantastic. Just next to the Kumamoto train, tram and bus station. Booked the lifestyle room, with 2 double bed and a sofa bed for 3 adults and comes with access to 4th floor for unlimited liquor, soft drinks, juice, tea, nuts and instant noodles.
However, orange juice ran out on 3rd day and dispenser dispense super diluted juice. Anyway small matter.
Toilet area is big (comparing to Japan standard), with split toilet, bathroom, wash basin, wardrobe and change area. Interestingly with see-through bathroom door. However, you can lock the entire toilet access.
Room is clean and bed is comfortable.
Price is also reasonable.
The hotel is very accessible. It is inside the mall. The bus terminal going to airport is just underneath.
So many restaurants and there is a family mart too.
The hotel is new and as expected is not so spacious but the breakfast is good and staff are really accommodating.
Highly recommended this hotel if you are traveling to Kumamoto. Kumamoto castle is just 15mins walked while Shimotori Shopping Center is just 5-10mins away. We are also very lucky to witness their festival since the parade happened around the area.
The Great Festival of Fujisaki Hachimangu Shrine (or Zuibyo Festival), held every September. Its so fun🥰🥰
Surrounded by shops and malls, this hotel is in the liveliest part of Kumamoto, right next to Tsuruya Department Store, Kumamoto's only department store. Having just opened in August '25, the facilities are brand new, making for a very comfortable stay. The staff are warm and friendly, and overall, I was extremely satisfied. Hotels in Kumamoto offer much better value for money than those in Fukuoka.
The hotel was very clean. Our triple room, equipped with three beds, provided a very comfortable sleep. In the early hours of the morning, we experienced a minor earthquake; it felt like being gently rocked in a cradle.
To get here from JR Kumamoto Station, simply cross the road and take the tram (Shogunmachi A-line) to Karashimacho (stop 8). The ride takes approximately 10-15 minutes. From the tram stop, it's an 8-10 minute walk using Google or Apple Maps.
The hotel's location is very quiet. While there isn't a convenience store directly next door, you'll find a 7-Eleven at the beginning of a main street after you get off the tram – a good spot to grab any necessities before heading to the hotel. Additionally, there are plenty of restaurants conveniently located near the station.
Very Good
376 reviews
8.9/10
Price from
THB 1,019
per night
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9.0/10
Great
BBokkie TruongAso Base is more than the usual backpackers hostel. I think it's like a boutique guesthouse. We spent an enjoyable 4 nights there. The owners are friendly and helpful. The facilities are spotless. The communal area downstairs has a well equipped kitchen and comfortable area for meals, reading etc. On the cold days we were there a log fire was made to warm us up! The bedrooms are comfortable and the communal showers/toilets are kept very clean. Adequate so never any waiting for a place. We also appreciated the discount tickets to the nearby Onsen. This is a great place at good value to stay in Aso.
MM310487****I'd definitely stay here again just for their breakfast buffet. Everything was delicious! The location is fantastic too, just one intersection away from Kumamoto Sakuramachi and very close. It's also super close to Kumamoto Castle; I walked there. The walking path around Kumamoto Castle is really peaceful, which I loved. This was my first hotel in Japan, and the front desk service was excellent, with very sweet staff. It was quite surprising to see guests queuing for check-in automatically keeping a meter apart. However, I wasn't entirely satisfied with some stains on the room carpet and a bit of grime on the soap dish in the bathroom, not sure if it was old age or poor cleaning. The water stains on the faucet and bathtub weren't wiped clean either. On the TV, you could see the current status of the hotel's laundry room. The bed was very comfortable as well. I'm not sure if other rooms are like this, but I feel that if you encounter such issues, you should be able to switch rooms.
AAlbina LiubitskaiaAn absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
GGuest UserLove this hotel. Location is fantastic. Just next to the Kumamoto train, tram and bus station. Booked the lifestyle room, with 2 double bed and a sofa bed for 3 adults and comes with access to 4th floor for unlimited liquor, soft drinks, juice, tea, nuts and instant noodles.
However, orange juice ran out on 3rd day and dispenser dispense super diluted juice. Anyway small matter.
Toilet area is big (comparing to Japan standard), with split toilet, bathroom, wash basin, wardrobe and change area. Interestingly with see-through bathroom door. However, you can lock the entire toilet access.
Room is clean and bed is comfortable.
Price is also reasonable.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
AAnonymous UserLocation: Super convenient, right next to JR station, with a dedicated elevator.
Room: For Japan, it's quite spacious. The toilet and bathroom are separate, and the tatami room offers a very traditional experience.
Facilities: There's a self-service luggage storage area.
Service: Excellent. From the moment I stepped out of the elevator, I was guided the whole way. You need a key card to access the room area.
Breakfast: Served in a separate restaurant, and the breakfast spread is extensive, with a guide present.
Kkimi jerryThis hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
HHoshGreat location, making it only a short drive to nearby attractions sites.
The service upon arrival was very welcoming. One of the Japanese lady at the front desk spoke really good English and we spoke about nice places to eat so that was nice.
The room was spacious and clean. The bed was soft and comfortable. The room had an open floor layout, which meant that there is no wall between the bed (room) and the bathroom. However, upon taking a closer look I moved that there are sliding dots that shoes you to create a wall between the two areas, so that was a cover design.
In terms of amenities there aren’t many. There is a communal area behind the reception which has a communal kitchen that has toasters, microwave, coffee machine, cutlery and I think that’s it. There is a vending and a small laundry room (which you have to download an app so that you can pay to use).
Finally, it is worth mentioning that the view from the room was simply gorgeous. Waking up to such a view makes you happy and excited.
Overall, it was a really countable stay.
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