The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
For the amount we paid, it was really a good place to stay and an amazing experience! Top 3 experiences:
1. We stayed in the Kumamon room and it was so adorable! It was Kuamamon themed and had a giant Kuamamon plushie which kept us company during our stay.
2. There was a really nice gentleman working at the car park who went out of his way to help us. For instance, he walked/ ran the few hundred meters to show us the way to the nearest carpark we could park at. I had also left my coffee behind in the lobby after checking in, but he saw it and remembered it was me who was holding onto the coffee, and got the hotel staff to keep it for me. The moment he saw me in the lobby after, he immediately told me my coffee was kept for me. I was very touched because he did not need to do any of that. Sadly, I didn't see him before I left or I would have gotten his name.
3. Free postcards that the hotel staff would mail for you! It was nice receiving it about a few weeks after the trip; brought back some good memories!
Absolutely would recommend staying at Mitsui Garden Kumamoto if you have the chance!
The hotel employees all of them were showed a good attitude and communication was no problem for foreigners.
The location is great — it’s close to Kumamoto Castle, and there’s a shopping mall just about a 10-minute walk away.
I made a reservation for a triple room for two nights. The sofa bed was uncomfortable, and the air conditioner could not adjust the airflow direction, which caused us to catch a cold.
One more thing, the room key had to be returned and kept at the counter whenever we went out for the day.
Booked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
The hotel's location is fantastic! There's a bus stop right downstairs. The concierge on the first floor helped us book bus tickets to Aso and Kagoshima, making our travel super smooth. It was much more convenient than going to the bus terminal ourselves.
The room was compact but well-arranged, and all the toiletries were provided, even face wash, toner, and lotion from LA MER. You can pretty much just pack your bags and move in.
Right across the street are the Tsuruya Department Store and the entrance to Shimotori, so dining and shopping were incredibly convenient.
Hotel is in a pretty good location. Close to kumamoto JR station by Tram and walkable distance to the sakuramachi bus terminal/mall (5min). Serviable by both red and blue tram lines as well.
Room is slightly bigger than the usual japanese business hotel. Pricewise was really affordable as well ($40+ sgd/night 1 pax).
The hotel provides room cleaning for concurrent 3 days stay I believe (no daily cleaning, only change of towels), but you will need to pass the keycard/key tothe front desk on the day of the cleaning. And then retrieve the key back when come back to the hotel after the cleaning.
No microwave in room, you need to go down to the lobby to use the only microwave in the hotel. Otherwise the hotel is a cheap and good stay.
Just a three-minute walk from Kumamoto Station, the location is excellent. The hotel seems to be an older one that's been renovated. It's been a long time since I've stayed in a room that uses a physical key! The room size isn't small for Japan, and the bed is huge. Overall, the facilities are very new. I'll definitely choose to stay here again next time I'm in Kumamoto.
The hotel is new, and the rooms are quite spacious for Japan. Everything about it is great, and the high floors offer a decent view. Most importantly, the location is extremely convenient, making it excellent value for money. If you're planning to explore the surrounding areas by bus instead of Shinkansen, I highly recommend staying here as the bus terminal is right downstairs. There's also a mall and a shopping street downstairs, featuring brands like Montbell.
This Japanese onsen hotel met all my expectations. Every day after coming back, I could enjoy a hot spring bath. Inside, there's one hot and one cold bath, plus a sauna. Outside, there's an open-air hot spring. After bathing, you can choose from four types of ice cream and read Japanese manga for free. You can also pay for a massage. For the late-night snack from 9:30 PM to 11:00 PM, they offer matcha and hot chocolate, along with a vegetarian ramen that comes with a quarter-egg. Overall, I looked forward to returning to the hotel every day after my excursions. I'll definitely stay here again next time.
Parking was quite a hassle, not enough spots. However, it's super close to all the attractions, within walking distance. I needed an extra blanket at night, but guests have to go to the front desk to get one themselves. No room service.
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9.2/10
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EEleonora Del BianchiI have been staying in very special places in Japan: beautiful locations with lots of care and details but this one is my favorite so far!
Yoshi and Myong made me feel super welcomed, comfy and happy in their guesthouse. I arrived with a BIG LUGAGGE which was right away taken up by Yoshi (thank you so much!!!) and when I left he reminded me I could ask for his help if I needed (which I did).
I like to ”judge” a place by the comfiness of their sofas, and Aso Base delivered superb excellency! So many cozy corners, there's not even one futon that is not hyper soft!
The bathrooms have some themes on the wall, one is the cat theme, another one jellyfish and the other is lizards, so I had fun time choosing what theme I would go to. The shower capsules have shampoo conditioner and soap and then an area to dry your hair with a great view!
There's details that are just piece of art! A small corner with a table, cd player and CDs that are awesome- Japanese, international and relax music and audiobooks! I've searched many of them in Spotify and will keep listening. While you are listening there are some images, like a collage, and it's so well thought. Every image has a doll representing it live action as well, like dreams coming true.
The kitchen is reeeeaallly equipped, drinking water at the tap and has lots of seasonings and teapots 🥰🥰🥰🥰🥰
There's extra blankets and pillows and some of the pillows are animal shaped 😺🐶🐷🐑 so during my four nights there I slept in the company of Mr Snuggles, a grey cat that smiled with his eyes closed - there was pinky pig and hairy sheep too!
in the female dorm every bed has a blue sky wallpaper like in Toy Story!!!! 🥹
I was a bit worried because the comments say there's lots of rules and that they are strict and don't open the door for people in the rain. But the thing is: there are some rules, because they are two people (+ another lady who helps with cleaning) taking care of a big house. It needs some organization and routines.
They provide storage and the area has great options to enjoy while waiting - if necessary. Is a small town, many great restaurants around - the shop right next to the station that sells local products is a must trying repeatedly, the best onsen in the region is 3 minutes away, a Lawson across the street.
I greatly enjoyed my time in Aso and everyday was glad to be going back to Aso Base. It is a place to come with a light and warm heart and soul ( they will certainly retribute), where you can have great conversations, play games or read a book, cozily nested and drinking tea while the fireplace and many lighting create a whole vibe.
I've booked 4 nights and wish they were 8!
Kamsahamnida and Domo Arigato, Myong and Yoshi!!!
AAnonymous UserHotel is in a pretty good location. Close to kumamoto JR station by Tram and walkable distance to the sakuramachi bus terminal/mall (5min). Serviable by both red and blue tram lines as well.
Room is slightly bigger than the usual japanese business hotel. Pricewise was really affordable as well ($40+ sgd/night 1 pax).
The hotel provides room cleaning for concurrent 3 days stay I believe (no daily cleaning, only change of towels), but you will need to pass the keycard/key tothe front desk on the day of the cleaning. And then retrieve the key back when come back to the hotel after the cleaning.
No microwave in room, you need to go down to the lobby to use the only microwave in the hotel. Otherwise the hotel is a cheap and good stay.
GGuest UserI stayed here with my parents. We had separate rooms and booked this room for them. It was new, well-equipped, and wonderful. It was a very cold day, but the heating in the room and the semi-open-air bath in the room were warm, so it seemed comfortable for my elderly parents. The staff were also very courteous. Although I didn't book this room, the room type we stayed in was cold, as the heating in the semi-open-air bath and the room didn't work very well. If you're staying during the cold season, I think it's better to choose a D-type room or higher. I would like to visit again during the better seasons.
PPamplemousse&Just a three-minute walk from Kumamoto Station, the location is excellent. The hotel seems to be an older one that's been renovated. It's been a long time since I've stayed in a room that uses a physical key! The room size isn't small for Japan, and the bed is huge. Overall, the facilities are very new. I'll definitely choose to stay here again next time I'm in Kumamoto.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
AAryaStarkfromWinterfellThe hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
CCarltonBooked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
Ee lianA round trip from Tenjin by bus costs 8000 yen and takes three hours! Remember to book your tickets in advance as there aren't many services. The old street in Kurokawa Onsen is very quaint and full of character! Most of the onsen ryokans are built along the creek. The ryokans are simple and clean! In the open-air onsen, you can listen to the gentle flow of the stream and feel that sense of tranquility. In the evening, during the illumination season, walking around in a yukata and geta (wooden clogs) is truly delightful! The kaiseki dinner featured exquisite and unique dishes, including local horse meat and wagyu beef! It was very filling, even for a woman! Please note that the restaurant intentionally doesn't have Wi-Fi; the owner hopes guests can quietly enjoy their meal without disturbance! I absolutely applaud this! The ryokan also offers a shuttle service to Kurokawa Onsen Station, which is a 5-minute drive away. Next time, I plan to stay in Kurokawa Onsen for two days to fully enjoy the peace and quiet!
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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