Hotels With Spa in Hessen, Germany

The service was really bad too. They didn't come to clean the room for several days straight afterwards, and when the tissue box ran out, they wouldn't bring new ones, telling me to go downstairs to the front desk to get them myself. They didn't even provide drinking water in the room.

Overall everything was good except for the fact that the wifi in my room is not quite good. The signal is strong but the speed is extremely slow so it’s not even possible to just load a google page.

I had to go back to the airport after a day in Phu Quoc. I booked the shuttle, which was convenient since I arrived at night. The shuttle is available in front of doors 5-6 of Terminal 1 B.

A bare bones business hotel. Amenities need to be requested at the front desk. Not much options in the immediate area around the hotel for restaurants. The closest are at up the road at the nearest intersection. Breakfast is nice. Though the walls are thin. Didn't get a full bed, but two smaller ones pushed next to each other.

Open the window and you can see the train outside the window, the noise is a bit loud. The air is very fresh in the morning in the early summer morning.

I booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.

Lifts are poor and waiting times long at peak times such as Breakfast. Food choices are very limited in the bar and restaurant  Service extremely poor in the bar area but one lady apologised and did her best but 30 minutes waiting time for drinks is not good enough.  Rooms comfortable and clean

I intended to stay for consecutive nights but accidentally made two separate bookings. Fortunately, the staff handled the situation very professionally and allowed me to stay in the same room, which I greatly appreciated. However, the room was not cleaned at all between the two stays. There were no fresh towels, the glasses and trash remained untouched, and only the bed had been made. To my surprise, I even found a cleaning rag under the desk. Given the condition of the room, I regretted not checking out and checking in again. It was disappointing, especially since the staff service had been excellent.

Delighted I stayed here instead of an airport hotel , only 25 mins to Frankfurt airport and a super relaxing place before a long flight , super friendly staff especially Jacky in the hotel restaurant and also had the pleasure of meeting some locals and long term residents to make the stay even more enjoyable , highly recommend it

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.