Hotels With WiFi in Makkah Province, Saudi Arabia

"A wonderful hotel with an excellent location, very close to the Haram. I highly recommend it to anyone looking for a comfortable and quiet stay. Special thanks and appreciation to the employee ”Alaa Al Harbi” for her warm welcome, exceptional service, and professional demeanor. Thank you to the hotel management; this will certainly not be our last visit."

"We had a very nice experience at the hotel. The shuttle service was also good. The only issue was that they didn’t accommodate breakfast for all our guests . The breakfast was also very good"

"Very nice hotel with a great breakfast welcoming people at the reception. Amazing cleaning of the room when done. It is a shame that the service is not consistent across the hotel’s employee. Cashier at the Atrium cafe was really slow and awful next to him very friendly pizza guy who did a great pizza. Shuttle to go to the haram with again inconsistent service. As evidence a picture of the driver enjoying chatting with his colleague from double tree hotel while we were waiting in the car."

"Subject: Complaint regarding incorrect room assignment. Dear Hotel Management, I am writing to express my disappointment regarding my recent booking at your hotel. I reserved a room with specific features through your booking platform, and these details were confirmed before my customer's arrival. However, when my customer checked in, they were assigned a completely different room that did not match the confirmed reservation. The main issue was not the attitude of the reception staff, but the failure to provide the room that had been booked and confirmed. I would also like to mention that the issue was eventually resolved only after I personally contacted my customer and asked them to speak directly with the receptionist. I instructed my customer to explain that they wanted the room they had originally reserved. Only after this discussion did the hotel change the room and provide the accommodation that matched the original reservation. Although, I appreciate that the matter was eventually corrected, this should have been handled properly from the beginning, without requiring additional intervention. I hope you will review this incident and take steps to ensure that confirmed reservations are honored in the future, providing guests with the service they expect. Thank you for your time and attention."

"Hotel was clean snd good Location also its 10 min walk or you csn take a taxi to Haram for 5 to 10 reyal which is also ok just one note avoid the corner room as the storage room for the cleaning team is beside it and sometimes they make noise while they are taking the cleaning tools or storing something there but the rest of my stay was fine also they allowed me to check in at 10 am as the room was ready and available."

"My stay at this hotel was an excellent experience from start to finish. The check-in process was quick and efficient, and the staff welcomed me with genuine warmth and professionalism. The room was spacious, clean, and well-maintained, with comfortable bedding and all the essential amenities needed for a relaxing stay. Housekeeping did a great job each day, ensuring everything remained spotless. I especially appreciated the thoughtful touches, such as fresh towels, complimentary toiletries, and plenty of storage space, which made the room feel even more comfortable and convenient. The hotel’s location was another major advantage, providing easy access to nearby attractions, restaurants, and transportation. The breakfast offered a wide variety of fresh and delicious options, catering to different tastes. I also appreciated the peaceful atmosphere, which made it easy to unwind after a busy day. In addition, the common areas were tidy and inviting, and the Wi-Fi connection was reliable throughout my stay, which was helpful for both work and leisure. The overall environment felt safe, calm, and well organized. Another feature that impressed me was the excellent maintenance of the hotel’s facilities. The lobby was beautifully decorated, the elevators were clean and efficient, and the fitness center was equipped with modern machines. The dining area was spacious and comfortable, creating a pleasant atmosphere for meals. Every part of the property reflected a high standard of cleanliness and care, making guests feel welcome and valued throughout their stay. The staff members were always friendly, courteous, and willing to assist with any questions or requests. Their attention to detail and commitment to guest satisfaction made the stay even more enjoyable. Whether I needed directions, extra amenities, or simple recommendations for local dining, they responded promptly and with a smile. Their professionalism truly stood out and added to the positive experience. Overall, this hotel exceeded my expectations in terms of cleanliness, comfort, service, and value for money. I would gladly recommend it to anyone looking for a pleasant and hassle-free stay, whether traveling for business or leisure. I look forward to staying here again in the future and would not hesitate to choose this hotel on my next visit."

"I had a wonderful stay at DoubleTree by Hilton Makkah. The hotel was very clean, comfortable, and well maintained. The rooms were spacious with beautiful views, and the facilities were excellent. The staff were professional, friendly, and always willing to help, making my stay smooth and enjoyable. The location is also convenient for visiting the Holy Mosque. I highly recommend this hotel to anyone looking for comfort, quality service, and a pleasant experience in Makkah. I would definitely stay here again."

"I booked the hotel from Trip.com just 30 minutes before the check-in, and it was very convenient due to location near to Haram, Parking Availability and nearby restaurants. The location is ideal but issue is heavy rush of traffic and shuttle takes more time to reach. Overall 7.5/10 rating for the hotel."

"Excellent customer service, professionally managed and highly maintained quality service throughout the entire departments from the front desk to the house keeping, everything was beyond expectation. Would highly recommend this hotel in makkah to all visitors, they won't be disappointed."

"The room is spacious, very near to al haram approximately 5 mins walking, The receptionist, Mr Al Haritha is very kind, he give us early check in Except the bell boy, he quite rude and hold our car door request for more tips saying that the amount we gave him is not enough"