Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
Amazing service in all senses. The food is amazing there. Do try if you visit salem. Highly recommended. The room-service and in-room dining is a hasslefree thing and we can just relax without any tension.
Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
The hotel service was excellent, and the Wi-Fi was really fast. They were very responsive, and the room service prices were quite reasonable. They even arranged a car service to take us to the airport in the early morning and thoughtfully prepared breakfast for us, although I wasn't feeling well enough to eat it. Overall, it was a great stay. I'll definitely book here again for my next business trip.
This is our 2nd time at this hotel. Its well maintained. Only things is, its not in the city. It is closer to the airport. Need to depend on hotel food only.
Hotel is nice and gym/pool are ok.
Breakfast is good.
One let-down was that I had booked 2 rooms with one king-size bed. However, this was not available anymore so I was given 2 rooms with 2 small beds.
No apologies from the hotel or options to adjust/upgrade. This was a let-down and not handled well.
The hotel offered a comfortable and pleasant stay with clean rooms, courteous staff, and prompt service. The ambiance was welcoming, and the overall experience was smooth and hassle-free. A great choice for both business and leisure travelers.
I had a very comfortable and enjoyable stay here. The hotel is smart, efficient, and fuss-free, which made everything easy. The room and bathroom were spacious, the bed was extremely comfortable, and I slept very well throughout my stay. Breakfast and dinner buffet was delicious.
This is honestly the best hotel I have stayed in across Coimbatore, and I would highly recommend it to anyone. The service was excellent, and special thanks to Bala, Surya, and Valli for their warmth and genuine care, they truly made my stay memorable.
Séjour agréable! L’hôtel est très bien isolé phoniquement.
Petit bémol au petit-déjeuner : la machine à café était en panne et le personnel n’a pas semblé pressé de régler le problème. De plus, bien que le service commence à 7h, tous les plats n’ont été mis en place qu’aux alentours de 7h30.
Dans l’ensemble, l’expérience reste positive, mais quelques améliorations sur la réactivité durant le service du matin seraient appréciées.
Great
57 reviews
9.2/10
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GGuest UserStayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
Bbash johnHotel looks old and too far to some locations. Didn't like the room given on the first day. Front office staff Mr Akash was very helpful to change our rooms the next day. And the conceige ( I forgot his name) was very helpful too.
We had a nice stay there.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
GGuest UserStayed at The Residency Towers, Rameswaram for 3 nights from May 9th to May 12th.
The hotel is conveniently located near the temple and other key attractions. The check-in and check-out process was smooth and hassle-free. Some of the staff were exceptionally courteous and helpful.
The breakfast buffet offered a wide variety of options, and we thoroughly enjoyed it. We also had dinner at the hotel once — the buffet was excellent. The security personnel and hotel driver were very friendly and even helped us arrange local transportation for sightseeing.
The rooms were neat and clean, with housekeeping done regularly and efficiently. We also used the swimming pool, which was clean and well-maintained.
Overall, it was a delightful stay, and we truly enjoyed the experience.
Jjp68It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
GGuest UserIt was a nice experience and quality service provided by hotel staff. We stayed for 2 nights. The food in Hyatt regency was nice. That was the best Indian food we ever tried. Special thanks go to front desk officer Ms Saraswathi, and concierge Mr Daniel, Mr Vijay , Mr Rajini. Also food the spic restaurant are amazing, special thanks to restaurant staff Mr Arindam, Mr Rajesh & Mr Kartik. Overall Hyatt Regency staff make extra miles to make our stay an amazing and memorable holiday. Planning to travel again with kids.
VVinoth SelvinThe hotel offered a comfortable and pleasant stay with clean rooms, courteous staff, and prompt service. The ambiance was welcoming, and the overall experience was smooth and hassle-free. A great choice for both business and leisure travelers.
TT@H.I spent a night in this Hotel while in a business trip in Chennai.
Honestly speaking, i was positively surprised.
The staff was professional and helpful.
The room was top notch, well maintained with plenty of options and amenities.
The food choice was also great; i tried the Kebab factory restaurant and it was one of the best meal i had in my trip.
The hotel is also conveniently located near the airport and they provide a complimentary shuttle to the airport.
Great Price / Quality ratio.
Highly Recommended
VVijaiam NathanExcellent stay as always. The concierge manager was excellent. He assisted with making my flight bookings and was very helpful and went beyond service to call and remind me of my flight the next day. Yuvi from bell counter always welcomed me with a smile and remembered that I’m a return guest. Room service is also always good n time and food is amazing here.
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