To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(1052)
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Stayed multiple times(4)
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Guest User
Elegant Smart Room (Double bed Room)
Stayed in Apr 2024
Business travellers
1 reviews
4.0/5
Very Good
Posted on Apr 30, 2024
Good location, comfortable bed. Staff can't speak English.
Response from Property: Dear guest: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, a comfortable stay, peace of mind, and in-depth service! , it is our honor to bring you a better stay experience~ The hotel provides free wifi, nutritious breakfast, free parking, free laundry, medicinal foot soaks and other services; we also hope that you can enjoy it Experience every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
social_
Elegant & Attentive Double Bed Room (Smart Home)
Stayed in Aug 2024
Business travellers
4 reviews
1.0/5
Posted on Aug 29, 2024
Not satisfied. Notified of power outage within 10 minutes of check-in. Cleanliness is also very poor and the room smells bad.
Original TextTranslated by Google
Response from Property: Dear Miss Deng. Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The power outage notification you mentioned looks like this. Due to a traffic accident in the power grid in this region, the emergency repair team needed to cut off the power supply for repairs. When I received the notice, I informed all passengers that the power supply department was expected to stop for one hour for repairs. In fact, the power supply was restored after only 21 minutes of outage. I saw your order and applied for a partial refund shortly after I checked in. The room was occupied until 2 pm the next day, and the waiter checked in the room to retrieve the room card and check out. I believe you also knew during your stay that the power outage will not last long. Regarding your photo, the hygiene was very poor. We made a ward check at two o'clock the next day and found fresh pen and ink. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.
Guest User
Sunshine Elegant Double Bed Room (Smart Home)
Stayed in May 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 12, 2024
The room is very clean. The hotel is in a good location. There is a bus stop right outside, making it very convenient to go anywhere. There is a park nearby.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Sunshine Elegant Twin Room (Smart Home)
Stayed in May 2024
Business travellers
19 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Good environment, convenient transportation, surrounded by food streets, markets, and free foot baths
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Elegant Smart Room (Double bed Room)
Stayed in May 2024
Family
49 reviews
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: Complete, rich breakfast, convenient shopping nearby.
Hygiene: Clean, neat, tidy, refreshing, comfortable
Environment: Convenient, quiet, beautiful,
Service: Thoughtful and meticulous, good service attitude, honest and friendly
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Anonymous User
Elegant Smart Room (Double bed Room)
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
Very satisfied with the stay experience. The lobby is large, the environment is very good, the front desk service number, the check-in process is also very fast, there are many places to play nearby, it is relatively close to the Internet celebrity stores, and there is a large Tianhong shopping district. In the evening, you can go shopping in the pedestrian street with your sisters. The bed is very comfortable, and there is a free buffet breakfast. I look forward to staying next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Elegant & Attentive Double Bed Room (Smart Home)
Stayed in Apr 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
It is very convenient to travel, the front desk service is very good, the room is very clean, and there is a free buffet breakfast with a wide variety of options. There are two large shopping districts near the city, and there is also the Arboretum National Forest Park a few hundred meters away. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Elegant Smart Room (Double bed Room)
Stayed in Apr 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The environment is very comfortable, the service is great, there are many places to eat nearby, I will come again when I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Elegant Smart Room (Double bed Room)
Stayed in Apr 2024
Couples
11 reviews
3.7/5
Posted on Apr 7, 2024
Parking is convenient, the breakfast is simple and acceptable, the waiters are polite, the room is a bit soundproof, and the food court downstairs is quite convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We provide free parking and free breakfast buffet with more than ten dishes for you to choose from. There are large parks, commercial streets and food streets near the hotel. The hotel is decorated with national standard decoration materials. If the reservation service is not in place, please call the front desk with a "0" and we will help you deal with it non-stop. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Elegant & Attentive Double Bed Room (Smart Home)
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
This hotel left me with a very good impression. The room was very clean and warm, and the facilities were complete: you can enjoy free breakfast, free laundry service, free foot bath, free hot milk and facial mask for more than 100 yuan, which is very cost-effective. There is a large parking lot behind the hotel, where you can park for free. The location is very good, and there is a food street next door with many late-night snacks. The front desk is enthusiastic, the room aunt is kind, the service is good, and the movements are quick and thoughtful. Very good, highly recommended!!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
🐰Tutu.
Elegant Smart Room (Double bed Room)
Stayed in Mar 2024
Couples
58 reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
The 1.8-square-foot bed is very comfortable to sleep on. The hotel seems to be newly opened, and everything feels new. The room is clean and sanitary, and it feels safe to stay. There are also many things to eat nearby. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well!
Guest User
Sunshine Elegant Twin Room (Smart Home)
Stayed in Dec 2023
Family
74 reviews
4.7/5
Amazing
Posted on Dec 23, 2023
The hotel is nice, with a parking lot for easy parking, large and clean rooms, comfortable mattresses, a convenient elevator, laundry and foot bath services, breakfast, and many restaurants downstairs. The only drawback is that although there are double-glazed windows, the outer windows are sealed, leaving a gap that cannot be closed. The waiter said it was for ventilation, but the sealing is not very good because there is a road downstairs and it is a bit noisy.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your evaluation of the hotel. We are deeply sorry that we failed to receive your five-star praise! The hotel will work hard to improve and satisfy you. Regarding the window problem you mentioned. We use a double-layer design to fix the outside for anti-fall design. I hope you will choose our hotel again and give us each other a chance. I wish you a happy mood and good health every day!
Guest User
Elegant & Attentive Double Bed Room (Smart Home)
Stayed in Dec 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
The location of this hotel is easy to find, and there is a bus stop at the door. When I entered the room, I saw that the surroundings were quite clean, and then the smart home greeted me. The big bed was very comfortable, and other facilities were available. The front desk downstairs was also very welcoming. The many additional free services were really surprising. There was a rich free breakfast in the morning, free laundry, and free foot bath. It was over a hundred dollars and the price-performance ratio was unbeatable, super nice.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is our honor to bring you a better stay experience~ The hotel provides free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well! Sincerely, Hotel Manager: Xiaojing
Guest User
Elegant & Attentive Double Bed Room (Smart Home)
Stayed in Dec 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 18, 2023
I have been in Zhongshan for 6 years. This is my first time staying in this hotel. I have a good impression of this hotel. I will say more about it because I am satisfied with the service attitude of the front desk. In general, the room is not big but it is very clean. The bed is very soft and comfortable. There is also free breakfast the next morning. There is a large free parking lot. I also like the smart home in the room. This configuration is not expensive. Next time when friends come, I will come to your house again.
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Thank you very much for your praise and recognition. The hotel's decoration style is fashionable and warm, and the equipment and facilities are smart and convenient, giving you a better stay experience, comfortable and assured, and the service is in place! It is Xiaoyi's honor to bring you a better stay experience~ The hotel has free wifi, nutritious breakfast, free parking, free laundry, herbal foot bath and other services; we also look forward to you experiencing every service we have prepared! Thank you again for your review! I wish you good luck and everything goes well! Sincerely, Hotel Manager: Xiaojing
Guest User
Sunshine Elegant Twin Room (Smart Home)
Stayed in May 2024
Travel with friends
1 reviews
0.8/5
Posted on May 30, 2024
Facilities: The room is quite big. It has everything you need and provides free parking. The TV looked like an old antique with very low sound. The central air conditioner in the room was covered with thick dust and the walls were damp. It's a bit like the renovation of an old factory building. The stairwell is very dirty and damp.
Hygiene: The hygienic condition of the room is also very poor. There are cigarette butts, hair and dust on the floor. The parts of the quilt cover that come into contact with the skin are itchy. I also saw cockroaches and small spiders in the bathroom and on the walls of the room.
Environment: It is easy to find on the side of the road. There is not much noise on the road at night. There is also a late night snack bar downstairs.
Service: No service. Disposable slippers can only be obtained from the front desk.
All in all, it can be regarded as the worst hotel I have ever stayed in. Ctrip also said it was a comfortable hotel, but the most basic hygiene and services were far worse than ordinary budget hotels. It can be said that it was far from qualified. If you are traveling as a family, you must stay safe.
Original TextTranslated by Google
Response from Property: We are very sorry. We regret that your stay did not meet your expectations. Thank you for your feedback. If you come here next time, we hope to book this hotel again and give us a chance to apologize. If you encounter any problems or suggestions during your stay, you can call the front desk number "0" and contact us in time. The hotel is on duty 24 hours a day, and we will try our best to help you solve the problem as soon as possible! We apologize for the inconvenience caused to you. Everyone understands your 360-degree disparagement. Our hotel supports viewing the room first and then checking in. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again! Wishing you a Pepsi! Everything is Fanta! Mood Sprite! Wow haha every day!