To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1484)
Positive reviews(1461)
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Easy to get around(319)
Friendly front desk staff(249)
Convenient location(236)
Close to metro(191)
Delicious breakfast(156)
Many amenities(75)
Would stay again(49)
Awesome gym(10)
Negative reviews(23)
Faiz
1 King Bed Standard City View Non-Smoking
Stayed in Nov 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel is in downtown, very convenient to go to nearby scenic areas, the rooms were nice and clean with an awesome view of the xiamen downtown . The staffs were very friendly especially the lady from the front desk Alice. She could speak very good english also. Looking forward to visiting again 🥰
Response from Property: Dear guest, thank you for your lovely review! We are glad to hear that you found our hotel's location convenient for visiting nearby scenic areas and that you enjoyed the nice and clean rooms with an awesome view of Xiamen downtown.We are also pleased to know that Alice from the front desk left a positive impression on you. We will surely pass on your compliments to her.We look forward to welcoming you back again soon. Your anticipation for another visit makes us very happy. Best regards, IHG Social Listening Team
Lee See kwang
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Oct 2024
Couples
3 reviews
4.7/5
Amazing
Posted on Oct 28, 2024
The location is just 2 mins to metro station.
The travel agent at the hotel charges was a bit higher.
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Limhor
Superior Room (2 Beds) (Smoking)
Stayed in Jun 2024
Couples
17 reviews
4.5/5
Great
Posted on Jun 19, 2024
Very convenient to move around as it is just beside a metro station. Easy to find restaurants and shopping malls around the hotel. Price of room including breakfast is reasonable. Breakfast is good. One draw back was that the TV set in the room was malfunction - unable to connect to any channel (no signal).
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Rest assured that these issues will be looked into. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Wish you have a nice day! IHG Social Listening Team
Guest User
Superior Double Room (Larger Size - Smoking)
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on May 1, 2024
Good service provided by front desk.
Wide variety of food choices for breakfast.
Washing machines available for laundry (with fee)
Response from Property: Dear guest, thank you very much for taking the time to share this valuable review with us. We are committed to creating a pleasant and satisfying experience for our guests. We are honored to receive your positive feedback on our breakfast, which includes a variety of Chinese, Western, and local specialties that are nutritious and delicious. They provide ample energy to start your day. We are delighted to have provided you with a wonderful experience and invite you to stay with us again. IHG Social Listening Team
Guest User
Superior Double Room (Larger Size - Smoking)
Stayed in Sep 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Awesome stay
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Our hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Tseng Kau Chin
Superior Double Room (Larger Size - Smoking)
Stayed in Aug 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
Very nice experience, if really have to pick cons, the bathroom space a little small. Central location, nice breakfast, good service staff, highly recommended. 👌
Response from Property: Dear guest, thank you for your wonderful review! We are glad that you had a very nice experience at our hotel. We appreciate your feedback about the bathroom space. We will take it into consideration for future renovations and improvements.We are pleased to hear that you enjoyed our central location, nice breakfast, and good service from our staff. Your recommendation means a lot to us.We look forward to welcoming you back again soon. Wish you have a nice day! IHG Social Listening Team
Guest User
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Jul 2024
Travel with friends
2 reviews
3.7/5
Posted on Jul 22, 2024
Good!
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Our hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Hatem
Boutique Single Room
Stayed in Oct 2024
Business travellers
71 reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
Great location super clean room very nice staff specially the manager
Response from Property: Dear guest, thank you so much for your wonderful review! We are delighted to hear that you enjoyed our great location, super clean room and found our staff, especially the manager, very nice. We strive to provide the best experience for our guests and your feedback encourages us to keep up the good work. Looking forward to welcoming you back again soon.IHG Social Listening Team
XelaNahc
Superior Queen Room
Stayed in Oct 2024
Solo travellers
61 reviews
4.7/5
Amazing
Posted on Oct 8, 2024
Location good, right outside a metro station. Gym was good as was breakfast
Response from Property: Dear guest, Thank you so much for your review of our hotel. We are so glad to hear that you have enjoy your stay with us. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. The hotel is just 8 kilometers from Xiamen Gaoqi International Airport. What’s more, our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Gareth Bailey
Superior 2-bed Room
Stayed in Jul 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Our recent stay at the Holiday Inn was fantastic. The front desk staff were excellent and friendly. Miss Vivi was very nice and helpful. Also, housekeeping and restaurant staff were friendly.Definitely recommended.
Response from Property: Dear guest, thank you very much for staying at our hotel and your appreciation for our staff. We always keep in mind our philosophy of serving guests with heart and providing them with caring and warm home-like experience. We appreciate your support and trust and will continue to maintain high-quality service and excellent customer standards, striving to create a comfortable and cozy environment for every guest. If there is anything that we can improve in the future, please do not hesitate to let us know. We are committed to making positive changes. We look forward to welcoming you back soon and wish you a happy life. IHG Social Listening Team
Guest User
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Dec 2023
Family
9 reviews
4.7/5
Amazing
Posted on Jan 2, 2024
Same in same hotel on our return trip back to Xiamen. Like location. Walking distance to 连花路口 MRT Station. Paragon shopping mall just across the traffic junction. Lot of restaurants within walking distance. Breakfast lot of variety.
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Lawrence
Superior Double Room (Larger Size - Smoking)
Stayed in Jul 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Convenient location as MRT station right in front. Lots of eatery's beside the hotel
Response from Property: Dear guest, Thank you so much for your review of our hotel. We are so glad to hear that you have enjoy your stay with us. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. The hotel is just 8 kilometers from Xiamen Gaoqi International Airport. What’s more, our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Mezanur
Superior Queen Room
Stayed in Apr 2024
Business travellers
2 reviews
4.0/5
Very Good
Posted on May 1, 2024
Breakfast is not suitable who are looking for western foods. Location is good near the metro.
Response from Property: Dear guest, thank you for taking the time to share this valuable review with us. We apologize that the breakfast options did not meet your expectations. In the future, we will adjust the breakfast menu based on customer feedback. The hotel is in a prime location with complete surrounding amenities and convenient transportation, which saves you valuable time during your travels. We look forward to welcoming you back anytime. IHG Social Listening Team
Kseniia
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Jan 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel is located right next to the metro station, and the train station and airport are very close. The room was clean, and the staff very friendly. But we were a little bit disappointed with breakfast. We stayed for 2 nights, on Friday morning the breakfast was very poor, it says western food, but there was only some Chinese food. On Saturday the breakfast was a little better, but still not much choice.
Response from Property: Dear guest, thank you for your valuable feedback. We apologize for the disappointment you experienced with our breakfast selection during your stay. We understand that having a satisfying breakfast is an important part of your hotel experience, and we are sorry that we fell short of your expectations on Friday morning. We will review our breakfast offerings and ensure that we have a wider variety of options to cater to different tastes and preferences. We are glad to hear that you found our rooms clean and the staff friendly. Our team takes pride in providing excellent service, and we will continue to strive to exceed guests' expectations in these areas. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future, we will do our best to provide you with a more enjoyable stay. Wish you have a nice day! IHG Social Listening Team
George
Superior Double Room (Larger Size - Smoking)
Stayed in Feb 2024
Solo travellers
33 reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
Great value for money in good area. Central and easy to get around
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team