Guest User
January 31, 2023
Although it was a non smoking room, the bathrooms n lobby on my floor smelt of smoke. Plus, one morning when I was asleep, a waiter opened my room using his keys and I was shocked. When I complained, the management didn't take it seriously and defended the waiter, saying someone had given wrong room number and asked to come to room to repair ac. Even if that was the case, no one is allowed to use their own keys to open the room while the guest is there. They should call and check. It was disappointing and I don't recommend it for solo female travelers. I was told breakfast would be served to the room but they charged me $20 extra calling it mini room service. Totally unethical given that the price of stay is already different and higher for tourists.