Welsh International Apartment(Shenzhen Futian Theater)

Welsh International Apartment(Shenzhen Futian Theater) Reviews

Welsh International Apartment(Shenzhen Futian Theater)

Room 29316, Chuangzhan Mansion, South Bao'an Road (Bao'an Nan Lu), Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Welsh International Apartment(Shenzhen Futian Theater)
Welsh International Apartment(Shenzhen Futian Theater)Welsh International Apartment(Shenzhen Futian Theater)Welsh International Apartment(Shenzhen Futian Theater)
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Welsh International Apartment(Shenzhen Futian Theater) Guest Reviews

4.2/5
711 reviews
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(711)
Positive reviews(659)
Reviews with photos/video(193)
Easy to get around(68)
Friendly front desk staff(59)
Large rooms(47)
Close to metro(33)
Convenient for shopping(24)
Perfect for business trips(20)
Loved the night views(16)
Good Internet(6)
Negative reviews(52)
Guest User
Deluxe Business Family Twin Room [Fridge Washing Machine + Urban Night View]
Stayed in Feb 2024
Family
3 reviews
3.0/5
Posted on Mar 27, 2024
Good location but very difficult to find since it’s in the building and if you don’t understand Chinese
Response from Property: Dear guest, thank you for choosing Wells Hotel. We are sorry to bring you an unsatisfactory stay experience. Our hotel is located in Longyuan Chuangzhan Building, next to the landmark of Shenzhen Diwang Building, Metro Line 1 and 2 It’s only 100 to 200 meters from Exit D of Grand Theater Station of Line 3 or Exit G of Laojie Station of Line 3. In fact, the location is very convenient. Maybe I didn’t notice it at first because the elevator lobby is behind the building. Next You can first add our housekeeper on WeChat to inquire about the hotel location, so that you can find our hotel more conveniently. Even if there are various excuses, it is our fault if we do not satisfy you. Hope to have a chance to come again for a different experience. We are located in the core area of ​​Luohu, next to the entertainment circle, Shenzhen Wenheyou, and snack street. It is the best choice for traveling to Luohu. We will work harder in the future. Looking forward to your visit again and wishing you a pleasant journey!
Guest User
Deluxe Business Family Twin Room [Fridge Washing Machine + Urban Night View]
Stayed in Nov 2023
Business travellers
4 reviews
3.7/5
Posted on Dec 17, 2023
Large room with high floor views, the bed is a bit hard but large beds. Washing machine in the bathroom which is great. What disappointed us greatly is that they didn't register me as a foreigner and only registered the room on the Chinese person in the system which caused trouble.
Response from Property: Dear guest, thank you for your full recognition of the room facilities and views. I'm also sorry for the inconvenience caused to you. On the day of check-in, a new colleague didn't speak English well. It was a small incident. Fortunately, the result was smooth. Thank you for choosing Wales International Apartment. Each of our rooms is equipped with a washing machine and refrigerator, which is as convenient as when you are at home. All guest rooms adopt floor-to-ceiling windows. Sitting by the window during the day and watching the busy traffic, you can have an unobstructed view of the neon night view of the city at night. And the location is great. Every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !
Guest User
Business Room (Double bed) (Fridge)
Stayed in Oct 2023
Solo travellers
28 reviews
5.0/5
Outstanding
Posted on Dec 1, 2023
Admirable service and I got a free room upgrade which was clean and comfy.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. In addition to providing convenient home facilities (washing machine, laundry detergent, etc.), Wales Apartment also provides thoughtful amenities such as conditioner and personalized fragrance machines. , there are umbrellas at the front desk, free downloading of documents, printing and copying and other services are provided. Thank you again for your affirmation of the hotel. We are located on Metro Line 1 and Line 2, a 50-minute drive by subway, a 40-minute drive from Shenzhen North Station, and a 40-minute drive from Shenzhen Station. With 3 stations, the transportation is very convenient. We look forward to your visit again and wish you a happy journey!
Guest User
Premier Room (2 Beds) (Sofa, Fridge)
Stayed in Mar 2024
Travel with friends
10 reviews
1.7/5
Posted on Apr 15, 2024
We opted for a room with 3 s with a washing machine. The room itself is spacious, with 2 queen beds and 1 king bed. Sofa was stained and washing machine not usable (dryer function not working) Toilet and room cleanliness was 2.5 out of 5. Room was old fashioned and furniture not well maintained.
Response from Property: Dear guest, thank you for choosing Wales Hotel. I apologize that you did not have a good stay experience. Thank you for recognizing the large space of the hotel room and fully commending the comfort of the bedding. We did not discover the problem with the washing machine in time. Thank you for your help in discovering the problem. We will humbly accept it and have updated it in a timely manner. We have also been continuously upgrading the rooms. In some rooms, negative ion oxygen bars have been added to purify the air to provide tenants with better services. Healthy sleep, and I hope you will choose our hotel again, supervise our growth and progress, and have a happy life
Guest User
Family Room (3 beds) (Fridge)
Stayed in May 2024
Family
34 reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
Very big room even can include 10 people inside the room one time
Response from Property: Dear guest: I have received your favorable comments! Thank you for your trust in Wales Hotel! Thank you even more for your generous praise and strong recommendation! As the saying goes, a gold cup or a silver cup is not as good as your reputation. Each room of our Welsh guest rooms is equipped with a washing machine and refrigerator, making it as convenient as you would at home. All guest rooms adopt floor-to-ceiling windows. Sitting by the window during the day and watching the busy traffic, you can have an unobstructed view of the neon night view of the city at night. And the location is great. Every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !
Guest User
Family Room (3 beds) (Fridge)
Stayed in Nov 2023
Family
12 reviews
3.0/5
Posted on Mar 21, 2024
The hotel is quite hard to locate, room is quite clean but beds and furniture are relatively old.
Response from Property: 尊敬的客人您好,很感謝您對於我們服務和房間衞生的高度認可!衞生達標,環境乾淨整潔是公司最嚴格的經營方針,房間雖談不上豪華高端,但每日專職阿姨清理客房,保持整潔乾淨 加上房間空間大,落地窗景觀和通風好 ,開業幾年來贏得新老客户好評。對於需要開普票和專票,需要房間配套電視,冰箱,洗衣機以及洗浴用品齊全的長期出差的客户,更加適合和實用。再次感謝您對我們服務和衞生的肯定,這是對我們最有力的鼓舞,期待您的再次光臨,祝您生活愉快。
Canada-Fun
Business Room (Double bed) (Fridge)
Stayed in Oct 2023
Business travellers
25 reviews
5.0/5
Outstanding
Posted on Nov 6, 2023
The hotel is very clean , good view and close to metro station , and has washer machine and everything as they mentioned in the description Really happy with the stay there Also the reception lady is very nice and cooperative I would recommend them to anyone
Response from Property: 敬愛的客人:您的好評我收到啦!感謝您對威爾士酒店的信賴!更感謝您的不吝誇獎與強烈推薦!俗話説的好,金盃銀盃不如您的口碑。咱們威爾士客房每個房間均配備洗衣機冰箱,如同您在家一樣方便。所有客房統一採取落地大窗,白天坐在窗邊看車水馬龍,晚上可以將城市霓虹夜景一覽無餘。而且地理位置優越。深圳每個熱門區域及景點都是交通可直達的,非常期待您的下次光臨!!!
NgHarry
Deluxe Business Family Twin Room [Fridge Washing Machine + Urban Night View]
Stayed in Nov 2023
Family
3 reviews
3.7/5
Posted on Dec 25, 2023
The place is clean and acceptable. Staff are very helpful.
Response from Property: Dear guest, thank you very much for your international and high-quality review, and also thank you very much for your recognition of our hotel and services. This is the greatest encouragement for our continuous progress. However, such a good review did not receive your 5 stars. We also really feel it is a pity for the good reviews. Wales International Apartment is located on the high floor of Longyuan Chuangzhan Building. The room facilities are regularly inspected and replaced in order to maintain a clean and hygienic living environment and make every guest feel at home. The hotel has added a 24-hour front desk butler WeChat phone service to solve the problems encountered by guests during their stay so that they can be dealt with as quickly as possible. Each room is provided with a washing machine and refrigerator, and can be rented for both long and short periods of time. Moreover, every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !
Guest User
Deluxe Business Family Twin Room [Fridge Washing Machine + Urban Night View]
Stayed in Oct 2023
Family
1 reviews
4.5/5
Great
Posted on Nov 18, 2023
Location is very good. Friendly staff. Water heater for shower is good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,威爾士酒店公寓除了提供居家設施(洗衣機、洗衣液等)便利外,洗浴用品中還有護髮素等貼心小配套,前台還有雨傘等設備免費提供,多種付款方式:微信、付款寶,銀聯,外卡,公務卡等均可使用,提供規範發票,另外我們還有麻將房,兩卧套房,地標景觀房等多種房型選擇,期待再次光臨,祝旅途愉快!
Hoong
Family Room (3 beds) (Fridge)
Stayed in Jun 2023
Travel with friends
5 reviews
2.5/5
Posted on Jul 23, 2023
Quite troublesome to find this apartment as no clear direction given
Response from Property: Dear guest, hello. Our hotel is located in the Longyuan Chuangzhan Apartment Building. The detailed address is indicated on the platform, and the building also indicates the location of the apartment lobby (it is behind the building). Sorry for the unpleasantness caused to you. Our Wales Apartment is located in a central location, only three subway stops away from Shenzhen Station, and only a 10-minute walk from Dongmen Pedestrian Street. It is very convenient for dining, shopping or watching movies. In addition, we also have mahjong rooms and two-bedroom suites. , landmark view rooms and other room types to choose from. We look forward to visiting again and wish you a happy journey!
Guest User
Business Room (Double bed) (Fridge)
Stayed in Jun 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 18, 2023
Nice trip, convenient location near Lao Jei and subwa station.
Response from Property: 敬愛的客人:您的好評我收到啦!感謝您對威爾士酒店的信賴!更感謝您的不吝誇獎與強烈推薦!俗話説的好,金盃銀盃不如您的口碑。咱們威爾士客房每個房間均配備洗衣機冰箱,如同您在家一樣方便。所有客房統一採取落地大窗,白天坐在窗邊看車水馬龍,晚上可以將城市霓虹夜景一覽無餘。而且地理位置優越。深圳每個熱門區域及景點都是交通可直達的,非常期待您的下次光臨!!!
M.Rashidi
Deluxe Business Family Twin Room [Fridge Washing Machine + Urban Night View]
Stayed in Aug 2023
Business travellers
1 reviews
3.5/5
Posted on Sep 28, 2023
Book for 4 people, but towel only 2.
Response from Property: 首先很感謝您選擇我們酒店入住,收到了您的反饋,沒有讓您有好的入住體驗,我們深感抱歉。雙床房我們都是默認兩套洗護用品,如果有多人入住也是可以聯繫管家添加的。入住期間都是有添加管家聯繫方式,24小時在線為您服務的,我們也很遺憾沒有及時知曉您的需求。好的口碑都是大家口口相傳的推薦,很多老顧客介紹新的朋友入住我們公寓。縱然有各種理由辯解,但是沒讓您滿意就是我們不對。希望有機會再來不一樣的體驗。我們處在羅湖核心區,挨着地王大廈,東門小吃街。是來羅湖旅遊的不二選擇。還有家庭麻將房,投影房等眾多房型希望您以後能帶朋友一起來玩一起來體驗。祝您生活愉快!
Guest User
Business Room (Double bed) (Fridge)
Stayed in Oct 2023
Family
1 reviews
4.2/5
Very Good
Posted on Nov 4, 2023
good service
Response from Property: Hello dear guests! First of all, thank you for staying in our hotel! The best advertising is word-of-mouth recommendations from our guests. We are honored that our services have been recognized by you. We hope that we can give you a five-star satisfactory experience next time you stay. Our hotel is located at the intersection of Baoan South Road and Jiefang Road in Luohu District, just opposite Diwang Building. If you need to take the subway, you can choose to take Line 1 and get off at Exit D of the Grand Theater, and then go straight for 100 meters. On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue.
Wushannan
Business Room (Double bed) (Fridge)
Stayed in Jan 2023
Business travellers
14 reviews
5.0/5
Outstanding
Posted on Feb 16, 2023
Nice to recommend.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,威爾士酒店公寓除了提供居家設施(洗衣機、洗衣液等)便利外,洗浴用品中還有護髮素等貼心小配套,前台還有雨傘等設備免費提供,多種付款方式:微信、付款寶,公務卡,領用卡等均可使用,提供規範發票,另外我們還有麻將房,兩卧套房,地標景觀房等多種房型選擇,期待再次光臨,祝旅途愉快!
Guest User
Premier Room (2 Beds) (Sofa, Fridge)
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
The room is really big, three beds can sleep six people. The hotel's bedding is also very clean and tidy, and it is very comfortable to lie on. What impressed me most was the service attitude of the housekeeper Hengheng, who was super enthusiastic and proactive! If there was anything we needed help with, he would respond and solve it immediately, and any items that needed to be sent were also delivered quickly. Overall, this accommodation experience was very good. ✌🏻
Original TextTranslated by Google
Response from Property: I was really pleasantly surprised. The room was very spacious and I was pleasantly surprised. The rooms I stayed at in other hotels before were very small, but this one has a very spacious space with a sofa and a coffee table. There is also a small coffee table and chairs next to the large floor-to-ceiling windows. I drank some tea and looked at it. The scenery outside the window is simply too pleasant. The room is very clean, and the bedding is changed for each guest. It also provides convenient daily necessities such as shower caps, disposable toilet seats, razors, etc. It is not too considerate. The guy at the front desk, Hengheng, is very enthusiastic and handles things quickly.