Hotels in District of Hutai and Pengpu, Shanghai

The hotel environment is elegant and tidy, and the public areas are well-maintained, creating a comfortable and pleasant atmosphere for a great stay. The overall environment is quiet and clean, with a neat and grand layout, and details everywhere show quality, making for a very comfortable living experience. The environment is clean and elegant, with excellent lighting and ventilation, and a quiet and relaxing atmosphere, making for an excellent stay.

This hotel was the absolute highlight of our family road trip! We loved having a ground-level parking lot with 24-hour security, which gave us great peace of mind. The room was incredibly spacious, easily accommodating our suitcases and camping gear, and we appreciated the shelves for organizing our belongings. The front desk staff were fantastic; they provided maps of Shanghai's attractions and even recommended some less crowded, off-the-beaten-path spots, helping us avoid tourist traps. There's a self-service tea station on the first floor with herbal tea available all day, which was perfect for rehydrating after a long drive. Housekeeping replenished our bottled water daily and changed towels promptly. The hotel is conveniently located just a ten-minute drive from the highway exit, with no detours, and there are plenty of convenience stores and restaurants nearby. We were also able to get a 30-minute late check-out and store our luggage, making it a perfect one-stop solution for our road trip needs, offering excellent value for money.

Let me point out a few issues. Firstly, the carpet wasn't clean. Secondly, the faucet at the sink was problematic; water splashed everywhere. Thirdly, it's the modern age, why are they still using bathtubs? They're inconvenient, impractical, and unsafe. Fourthly, the charged services are completely out of line with the hotel's brand. This is by far the worst Sheraton I've ever stayed at. The most frustrating thing was when I was out on business and couldn't make it back to the hotel by 2:00 PM. I called at 1:20 PM to see if I could get a late check-out. The female front desk agent just coldly said no, without asking why or trying to communicate, just a quick 'sorry' to brush me off. I will never stay here again, nor will I recommend it to anyone.

The hotel has a pool, and it's not crowded, which is very convenient. The facilities are quite new, and the hygiene is acceptable. The environment is also satisfactory. It's suitable for business travel. The room has a bathtub, but they don't provide disposable bath liners. I tried to extend my check-out time a bit, and while the front desk wasn't as accommodating as some other hotels, overall it was okay. It's a bit dry this season, and I'm feeling a bit under the weather. The soundproofing is so-so, but I was still pretty happy with my stay. Overall, a good review.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient, and all the facilities met my expectations. I would especially like to thank Lily for her excellent service. She was very friendly, professional, and always willing to help. She responded quickly to my requests and made sure my stay was smooth and enjoyable. Her kindness and dedication truly made a difference. Thank you, Lily, for your outstanding work. I highly recommend this hotel and look forward to staying here again in the future.

My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try. I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card. Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue. As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.

It was quite late when we found this hotel nearby, and we've stayed at this brand before multiple times. The front desk staff in the evening was very nice and upgraded our room. The hotel price after May 1st was really a steal, only a little over 100 RMB for a night in Shanghai, where every inch of land is precious. We had a comfortable stay with no noise at night. For me, it was already excellent.

Staying at Atour is always so comfortable! The room was clean and quiet, the mattress was just right—not too soft, not too hard—and the toiletries had such a relaxing scent. The common areas were filled with books, and curling up on the sofa to read when I was tired was incredibly therapeutic. Every detail showed such thoughtfulness; it truly felt like a 'home away from home' when traveling. I'll definitely choose Atour again next time; it's so reassuring and reliable!

The hotel facilities are new. Since it was New Year's, there were couplets and red envelope rubbings, which was a nice touch. The service was also excellent and very warm. They even extended my check-out time, and when I left, they gave me a warm bottle of mineral water, which was very thoughtful. I will definitely choose to stay here again next time.