Minami 7jo Nishi 6-chome 4-1, Chuo Ward, Sapporo City, Hokkaido, 064-0807, JapanView Hotel Details
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HOTEL LiVEMAX Sapporo Susukino Guest Reviews
4.1/5
Very Good
283 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(283)
Positive reviews(257)
Reviews with photos/video(58)
Great value for money(34)
Awesome amenities(25)
Near shopping area(22)
Convenient for shopping(17)
Easy to get around(12)
Strange smell in room(7)
Perfect for business trips(5)
Many amenities(5)
Negative reviews(26)
Charm Santos
Single Room Nonsmoking
Stayed in Nov 2024
Solo travellers
3 reviews
4.2/5
Very Good
Posted on Dec 26, 2024
It was a 7min walk from Susukino station. However, despite regular cleaning, they don’t clean under the bed. There’s so much dust collecting and had allergies. I have insect bites as well from the bed :(
Response from Property: Thank you very much for staying at Hotel Livemax Sapporo Susukino.Also, thank you for posting your valuable feedback.However, we apologize for not being able to meet your expectations on this occasion.We strive to improve our services every day based on the various opinions received from our customers.We will take the feedback we received seriously and strive to improve so that we can provide services that satisfy your needs.I apologize for the inconvenience, but I would appreciate it if you could give me a chance to make amends.All the staff are looking forward to using your service again.
Anonymous User
Single Room Nonsmoking
Stayed in Aug 2024
Other
5 reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
I was very satisfied with the price, and the staff was nice. It was convenient in front of the TV.
Response from Property: Thank you very much for staying with us the other day.We are very happy to read that your stay with us was a pleasant one.We will continue to make every effort to provide hospitality to our many guests.All of us at Hotel LiVEMAX Sapporo Susukino look forward to seeing you again soon.Hotel LiVEMAX Sapporo Susukino Staff
Guest User
Single Room Nonsmoking
Stayed in Dec 2024
Solo travellers
5 reviews
4.5/5
Great
Posted on Jan 3, 2025
The room is clean and spacious, so you would have enough space to open your luggage completely. The location of the hotel is not far from the station, so you just take a couple of mins to walk. Apart from that, the staff is quite friendly. As long as they see you need help, they will assist you immediately. Although I don't understand how to speak Japanese, they still try to explain what they mean to me.
Response from Property: Thank you very much for staying with us the other day.
We are very happy to read that your stay was a comfortable one.
We will continue to do our best to provide the best possible hospitality to our many guests.
All our staff look forward to seeing you again.
All the staff at Hotel Livemax Sapporo Susukino
mun choon
Single Room Nonsmoking
Stayed in Dec 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Jan 20, 2025
Walkable distance from station (not super near, but ok) secomart , family mart nearby.
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide hospitality that is close to our customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Kalvin
Single Room Nonsmoking
Stayed in Sep 2024
Solo travellers
1 reviews
2.5/5
Posted on Dec 23, 2024
Average and its ok
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide the best hospitality possible to our many customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Leebron
Deluxe Single Room with Mini Kitchen Smoking
Stayed in Dec 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
Excellent room good views and convenient location. Happy with the price paid
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide hospitality that is close to our customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Daniel
Twin Room Non-smoking
Stayed in Feb 2024
Family
1 reviews
4.5/5
Great
Posted on Mar 18, 2024
Strategic location to reach key destinations in Hokkaido. Staff are accommodating and very respectful; we felt valued despite language barriers.
Response from Property: This time at Hotel Livemax Sapporo Susukino
Thank you for staying with us.
Thank you very much for your compliment.
We will continue to do our best to provide even better services.
All of our staff members look forward to your next visit.
Hotel Livemax Sapporo Susukino Accommodation Department
NicoGo
Single Room Nonsmoking
Stayed in Nov 2024
Solo travellers
13 reviews
4.2/5
Very Good
Posted on Dec 6, 2024
Very affordable hotel with just a 10 min walk to the heart of the city
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide hospitality that is close to our customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Guest User
Single Room Nonsmoking
Stayed in Jul 2024
Solo travellers
22 reviews
3.7/5
Posted on Nov 4, 2024
The toilet is very small. Facility is decent. However waited 20min in the lobby when checked in at 5pm
Response from Property: Thank you very much for staying at Hotel Livemax Sapporo Susukino.Also, thank you for posting your valuable feedback.However, we are very sorry that we did not meet your expectations on this occasion.We strive to improve our services every day based on the various opinions received from our customers.We will take the feedback we received seriously and strive to improve so that we can provide services that satisfy your needs.I apologize for the inconvenience, but I would appreciate it if you could give me a chance to make amends.All the staff are looking forward to using your service again.All the staff at Hotel Livemax Sapporo Susukino
bellbellleung
Twin Room Non-smoking
Stayed in Jan 2024
Family
3 reviews
3.2/5
Posted on Feb 15, 2024
Room size was bit small. Location of TV needed to redesign as it was not in front of the bed. The refrigerator is very good as my soft drink was almost frozen. Staff are friendly and helpful.
It is good to know that they have a lounge for in house guest to relax including Massage Chair on 2F.
Response from Property: Thank you very much for staying at Hotel Livemax Sapporo Susukino.Thank you very much for your review.We will continue to work hard every day to satisfy all our customers in terms of guest rooms and customer service, so we look forward to your continued patronage.Once again, we would like to thank you for your evaluation.All of our staff are looking forward to seeing you again.All the staff at Hotel Livemax Sapporo Susukino
gbhk2024
Single Room Nonsmoking
Stayed in Jul 2024
Business travellers
10 reviews
3.5/5
Posted on Aug 7, 2024
This time the room is not that small though the same size was specified. The bed is not so ruined this time.
Response from Property: Thank you for using Hotel Livemax Sapporo Susukino.We are very happy to hear that you enjoyed your stay this time.We will continue to work hard every day to ensure the satisfaction of all our customers in terms of guest rooms and customer service, and we look forward to your continued patronage.Thank you very much for taking the time out of your busy schedule to post your review.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
gbhk2024
Deluxe Single Room with Mini Kitchen Nonsmoking
Stayed in Jul 2024
Business travellers
10 reviews
2.5/5
Posted on Aug 5, 2024
The room size is appropriate.
Restaurants and convenient stores nearby.
Room is not clean enough and you will see hairs around.
Some equipment e.g. microwave oven covered with dust.
It seems the house keeping is on demand and you have to ask for it at the front desk and it seems vaccuming the room is not a standard arrangement.
Response from Property: Thank you very much for staying at Hotel Livemax Sapporo Susukino.Also, thank you for posting your valuable feedback.However, we apologize for not being able to meet your expectations on this occasion.We strive to improve our services every day based on the various opinions received from our customers.We will take the feedback we received seriously and strive to improve so that we can provide services that satisfy your needs.I apologize for the inconvenience, but I would appreciate it if you could give me a chance to make amends.All the staff are looking forward to using your service again.All the staff at Hotel Livemax Sapporo Susukino
Guest User
Deluxe Single Room with Mini Kitchen Nonsmoking
Stayed in Feb 2024
Solo travellers
6 reviews
4.5/5
Great
Posted on Mar 24, 2024
Very nice staff, cool location, transportation is very easy to catch up.
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide hospitality that is close to our customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Guest User
Single Room Nonsmoking
Stayed in Mar 2024
Solo travellers
1 reviews
4.2/5
Very Good
Posted on Apr 9, 2024
Hotel staffs are nice and friendly. The room is clean and has decent size for one person. However, it’s 10-12 mins walk from the station.
Response from Property: Thank you very much for staying with us the other day.I am very happy to read that your stay was comfortable.We will continue to do our best to provide hospitality that is close to our customers.All of our staff are looking forward to seeing you again.Hotel Livemax Sapporo Susukino staff
Thwe
Twin Room Non-smoking
Stayed in Oct 2023
Travel with friends
2 reviews
3.2/5
Posted on Nov 30, 2023
It’s close to mini marts where you can buy made in Sapporo stuffs.
Response from Property: Thank you very much for staying at Hotel Livemax Sapporo Susukino.Thank you very much for your review.We will continue to work hard every day to satisfy all our customers in terms of guest rooms and customer service, so we look forward to your continued patronage.Once again, we would like to thank you for your evaluation.All of our staff are looking forward to seeing you again.All the staff at Hotel Livemax Sapporo Susukino