Novotel Rayong Star Convention Centre

Novotel Rayong Star Convention Centre Reviews

Novotel Rayong Star Convention Centre

109 Sukhumvit Rd, Tha Pradu, Tha Pradu, Rayong Province, 21000, ThailandView Hotel Details
Novotel Rayong Star Convention Centre
Novotel Rayong Star Convention CentreNovotel Rayong Star Convention CentreNovotel Rayong Star Convention Centre
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Novotel Rayong Star Convention Centre Guest Reviews

4.6/5
Great
129 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(129)
Positive reviews(128)
Reviews with photos/video(38)
Awesome stay(42)
Clean and tidy(32)
Friendly owner(26)
Awesome rooms(22)
Delicious breakfast(18)
Near shopping area(8)
Convenient location(8)
Negative reviews(1)
lKate
Standard Room Twin Beds
Stayed in Jul 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
Locate is in heart of Rayong city new and comfy hotel breakfast very variety international. Excellent service But in room have some dust housekeeping forgot change towel but overall is good to stay
Response from Property: Dear lKate, We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the Housekeeping service, we have taken to heart and shared among relevant team to improve going forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre.
Ittikarn Wattana
Standard Room 1 King Bed
Stayed in Jan 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
Good room, Good toilet, good breakfast and good people
Response from Property: Dear Khun Ittikarn Wattana,We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Apichai Ratthaworn( Banana)Front Office ManagerNovotel Rayong Star Convention Centre
Chanisara
Standard Room 1 King Bed
Stayed in Nov 2023
Couples
12 reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
Big and clean hotel nice staff and very comfortable for who want to stay in rayong city
Jenil
Standard Room 1 King Bed
Stayed in Apr 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
Hotel was very clean and nice. Food was great and the service quite amazing. They were quite accommodating to our requests. We quite enjoyed our stay.
Response from Property: Dear Jenil,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Novotel Rayong Star Convention Centre
NP/UK
Superior Room 1 king Bed And Sofa
Stayed in Nov 2023
Couples
2 reviews
5.0/5
Outstanding
Posted on Dec 2, 2023
Very nice hotel, rooms were spacious, air conditioning perfect and everything you could need or want for breakfast. Bar across the road did amazing soup, so cheap 😋 👍
Guest User
Standard Room 1 King Bed
Stayed in Sep 2024
Booked for others
10 reviews
4.1/5
Very Good
Posted on Sep 19, 2024
设施：ok 卫生：ok 环境：ok 服务：ok
Response from Property: Dear Guest User, We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Guest User
Standard Room Twin Beds
Stayed in Feb 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
Very convenient and the room is very new and clean
Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Rayong Star Convention Centre
Alongkorn
Superior Room 1 king Bed And Sofa
Stayed in May 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Friendly staff excellent service
Response from Property: Dear Khun Alongkorn,We very much appreciate your comments and top score regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre
Eng Lye Goh
Standard Room 1 King Bed
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
Clean and nice room
Response from Property: Dear Eng Lye Goh, We very much appreciate your comments and top score regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre
Nan
Standard Room Twin Beds
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel is clean and safe. The receptionists are very nice. The breakfast has a lot to choose from. The swimming pool is clean. There is a kid club for children to play. There is a fitness center. The rooms are very clean and beautiful.
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6/15
Guest User
Standard Room 1 King Bed
Stayed in Aug 2024
Family
2 reviews
4.5/5
Great
Posted on Aug 23, 2024
Very close to the night market, interesting, breakfast is delicious, the swimming pool is a little small, but there are hammocks and deep water and diving areas that children love! The service is very good and I was very impressed, but I accidentally dropped the stone table on the bedside table and cracked it a little bit, and I had to pay 1,800 RMB for it. Are we too honest?
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Response from Property: Dear Guest User, We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre
Anonymous User
Standard Room 1 King Bed
Stayed in Aug 2024
Couples
38 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The room is new and clean. The room size is just right. It takes a long time for the air conditioner to start cooling down. It takes a while. But there is one problem: the water in the room doesn't flow strongly. It takes a long time to finish showering. I would like this to be improved.
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Moji new
Standard Room 1 King Bed
Stayed in Sep 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
New hotel, clean rooms, comfortable beds. Will definitely stay again.
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ชณิชา
Standard Room 1 King Bed
Stayed in Jul 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Very good, suitable for families, couples, will definitely come again.
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Mint
Standard Room 1 King Bed
Stayed in Jun 2024
Couples
3 reviews
4.7/5
Amazing
Posted on Jun 10, 2024
It is a hotel in Rayong that I will come back to again. The hotel is very fragrant. The location is very excellent. Beyond the surrounding area, there is Lotus Market near the food source. Fruit market and not far from the beach. The parking lot is very wide and there is an EV charger. Importantly, the room is very spacious. Divided into good proportions, but on the 8th floor the water is not very strong. And the refrigerator is not cold, but the room is very good, wide, complete with equipment. Go when there are few people and the bar below is 10/10. Cleanliness is okay. The swimming pool is wide and good. Overall, good. 10/10. If the room smells a little more, it's very good.
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