Joytel Hotel Namba Dotonbori

Joytel Hotel Namba Dotonbori Reviews

Joytel Hotel Namba Dotonbori

2 Chome-6-10 Nishishinsaibashi, Chuo, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanView Hotel Details
Joytel Hotel Namba Dotonbori
Joytel Hotel Namba DotonboriJoytel Hotel Namba DotonboriJoytel Hotel Namba Dotonbori
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Joytel Hotel Namba Dotonbori Guest Reviews

4.4/5
Very Good
207 reviews
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(207)
Positive reviews(200)
Reviews with photos/video(54)
Awesome amenities(25)
Small room size(22)
Quiet & comfortable(11)
Convenient for shopping(7)
Tasty coffee(6)
Delicious breakfast(6)
Located in the city centre(6)
Good sound insulation(5)
Negative reviews(7)
dawnohh
Riverside Twin Room
Stayed in Dec 2024
Family
1 reviews
3.7/5
Posted on Dec 7, 2024
my sheets were dirty but they changed it immediately upon request. the room is very small and i barely had space to open up my luggage. breakfast spread was limited, which is slightly disappointing. however, the biggest plus point is that the location is good - just a short walk from the main shopping street with lots of good food in the vicinity.
Response from Property: Thank you for choosing the Joytel Hotel Namba Dotonbori and for your review. We apologize for the uncleanliness of your room, and we will endeavor to improve our housekeeping services in the future. We hope you will visit us again.Best regards, Joytel Hotel Namba Dotonbori
ZX 谢
Standard Twin Room
Stayed in Sep 2024
Business travellers
6 reviews
4.2/5
Very Good
Posted on Oct 1, 2024
Good location but room is too small
Response from Property: Thank you for visiting our hotel and for taking the time to provide us with your valuable feedback. We are very pleased to hear that you were satisfied with our convenient location. However, we sincerely apologize for not meeting your expectations regarding the size of your room. Although our hotel is designed as a compact urban hotel, we will continue to work on improving the layout and storage space so that our guests can spend their stay as comfortably as possible. We will continue to strive for better service and look forward to serving you again in the future.
Guest User
Riverside Twin Room
Stayed in May 2024
Family
4 reviews
5.0/5
Outstanding
Posted on May 9, 2024
Very convenient location, easy walk to the shops and restaurants the rooms are small but very clean with all the necessary amenities. Staff was very helpful. Overall it was a very pleasant stay.
Response from Property: Thank you very much for choosing Joytel Hotel Namba Dotonbori.We are very grateful for your satisfaction.We will continue to do our best to make the hotel more comfortable for you.We look forward to serving you again.
Soo Chuan
Riverview Twin Room
Stayed in Mar 2024
Couples
6 reviews
1.0/5
Posted on Mar 26, 2024
The bed is wet with urine. Since it was late, the wet portion was covered with clothes and went to bed with the wet urine. I reported the next moring and hotel refused to admit liablility since I did not report this after checking in. Fellow travellers, please check the bed under the sheets upon checking in. Previous guests may have wet the bed and tidy this up properly. Cleaners may not make up the bed if it appears untouch. BEWARE OF THIS HOTEL..
Response from Property: Thank you for always using Joytel Hotel Namba Dotonbori.I'm sorry for causing you trouble.Thank you for your valuable feedback. All staff members will continue to make improvements to prevent this from happening again in the future. If you experience any inconvenience during your stay, please feel free to let our staff know! We sincerely appreciate your valuable feedback.Joytel Hotel Namba Dotonbori
Guest User
Riverview Twin Room
Stayed in Mar 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Hotel looks very new, clean and fuss free. It is compact but not too small. Toilet even has a bathtub, toilet bowl seats are warmed which is amazing. Bed has good firmness, had a really good night sleep. The location is awesome, near to Dotonbori yet quiet at night for sleep. Highly recommend!
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
William “Lambjr” Pang
Standard Twin Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 14, 2024
So near to Dotonbori. Good location with Lawson at the opposite of the hotel.👍🏻
Response from Property: Thank you for your kind review.We are very pleased that you enjoyed our convenient location near Dotonbori. We are always striving to make your stay with us as comfortable and enjoyable as possible.We hope you will visit our hotel again when you come to Osaka!Best regards,Joytel Hotel Namba Dotonbori
RAminudin
Standard Twin Room
Stayed in Aug 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is edgy and modern. Love the interior, the cool breakfast option, the location, and the main star is the ability to check the availability of the laundry machine from your tv. That’s a genius move
Response from Property: Dear Guest,Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed our hotel’s modern and edgy design, as well as our unique breakfast options. We're especially glad you appreciated the innovative feature of checking the laundry machine availability directly from the TV — we love hearing that our guests find it helpful!Your kind words truly motivate us to continue providing memorable experiences for all of our guests. We hope to welcome you back soon for another fantastic stay.Best regards, Joytel Hotel Namba Dotonbori
Juuns
Standard Twin Room
Stayed in Jun 2024
Couples
3 reviews
4.5/5
Great
Posted on Jun 21, 2024
good service good place !! Dotonbori is right in front of it, so it's very good to enjoy the area around Dotonbori
Response from Property: Thank you very much for your business. Thank you again for your kind words.We are very happy to hear that you were satisfied with our service. We are also delighted to hear that you enjoyed the Dotonbori area. We are honored that the location of our facility was able to help you enjoy your trip.We look forward to welcoming you again. We look forward to serving you in the future.Joytel Hotel Namba Dotonbori
Guest User
Standard Twin Room
Stayed in Mar 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
Will definitely stay again… what a gem
Response from Property: Thank you very much for your valuable feedback. We are very happy to hear that you would definitely stay again. Your satisfaction is our greatest pleasure. We look forward to welcoming you again next time and providing you with an even more wonderful stay. Thank you very much for your kind attention.
leogen
Standard Twin Room
Stayed in Jul 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
great place! so love the unli coffee :-) its so near Namba station Exit 24
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori.Thank you for your satisfaction with our hotel.We look forward to serving you again.
Tony
Standard Twin Room
Stayed in Apr 2024
Couples
3 reviews
4.7/5
Amazing
Posted on Apr 13, 2024
Hotel location is very good and easy to find. It is very close to the busy center and train / railway station. The room is a bit small. Morning breakfast place is also small.
Response from Property: Thank you very much for choosing our hotel among many other hotels. Our hotel is well received by our guests for both sightseeing and business, as it is conveniently located and serves as a base for travelers. We are sincerely glad that you had a pleasant stay at our hotel. Our staff will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to serving you again when you visit Osaka. Joytel Hotel Namba Dotonbori
Anonymous User
Standard Twin Room
Stayed in Mar 2024
Couples
2 reviews
4.0/5
Very Good
Posted on Apr 2, 2024
great location. The hotel supports self check in which quote facilitates late check ins . The facilities there are new and clean
Response from Property: Thank you very much for choosing Joytel Hotel Namba Dotonbori.We would also like to express our sincere gratitude for your valuable feedback.We are very honored to receive your compliments on our location and our services. We will take this as encouragement to further improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
DArtagnan Kong
Riverside Twin Room
Stayed in Sep 2023
Couples
1 reviews
4.7/5
Amazing
Posted on Oct 3, 2023
I like that it was a modern hotel, however the rooms are really small, which is to be expected in Japan. However, the location was good as it was within walking distance of the famous ‘Running Man’ in Dotonburi, as well as the train station!
Response from Property: Thank you for staying with us this time. We are really happy to hear that’s what your review about our hotel. We hope you could choice our hotel next time as well.
Carl
Riverside Twin Room
Stayed in Mar 2024
Couples
8 reviews
4.7/5
Amazing
Posted on Mar 26, 2024
Great new hotel very well located, comfortable beds, good breakfast. The room was a little small but we expected that in Japan.
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
HYUNDAI MELAKA PREMIUM
Standard Twin Room
Stayed in Mar 2024
Family
33 reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
The best of this hotel is the location. It takes only 2 minutes to Donquiote. You can walk along the riverside of Shinsaibashi to enjoy the scenery. There are so many restaurants nearby that area. Finally it is so convenient to stay there.
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori