Hilton Garden Inn Ningbo Reviews

Staying at the Hilton Garden Inn was an incredibly pleasant experience, particularly thanks to Chris at the front desk. His expertise and problem-solving skills were truly impressive. Every time I passed the front desk, Chris greeted me with a warm smile, making me feel very welcome and comfortable. He handled all my requests swiftly, ensuring everything went smoothly during my stay. Not only is Chris efficient, but he also often offered help unprompted, even recommending several local eateries that were excellent choices. Such staff members are invaluable assets to the Hilton Garden Inn, and Chris's outstanding service is a large part of why I would choose to stay here again.

I encountered a language barrier at the lobby bar. Chris quickly noticed my difficulty and offered his help with translation, going beyond his regular duties. He ensured that both the bartender and I understood each other perfectly, turning a potentially challenging situation into a pleasant experience. His enthusiasm to help made a significant difference, and I am truly grateful for his kind intervention. Chris's willingness to provide exceptional customer service demonstrated why he is such a valuable asset to the hotel. My appreciation for his assistance is matched by my satisfaction with the service at Hilton Garden Inn.

THE GUY NAMED “GARY” HELPED ME A LOT TO DO FAST CHECK IN AND HELPED IN OTHER THINGS AS WELL, I TRAVELLED WITH MY FAMILY SO IT FEELS A GREAT HELP, I WOULD SAY ALL STAFF IS GOOD BUT GARY IS TOO HELPING, THANKS GARY, HOTEL LOCATION IS VERY GOOD, SPECIALLY IF YOU ARE VISITNG ROMAN U PARK, ITS JUST ON WALKING DISTANCE, THE WEAK POINT OF HOTEL IS THAT THERE IS NOTHING FOR FOREIGNER IN BREAKFAST, AS PER PRICE WITH BREAKFAST HOTEL SHOULD KEEP ATLEAST BREAD, BUTTER, JAM, HOT MILK, FEW KIND OF CAKE AND SPECIALLY HOT MILK WHICH IS NORMAL MORNING BREAKFAST NEEDS, I WOULD SUGGEST HOTEL TO ADD ABOVE THINGS IN BREAKFAST, ELSE FOEIGNER SHOULD BOOK WITHOUR BREAKFAST IS BETTER SO OVERALL I GIVE 4 RATING

Great location. Great view of theme park. Reception can speak English fluently. Bed is not comfortable, i got back pain after wake up. Room is clean and spacious.

Hotel rooms are excellent. Hotel location is not good. Hotel staff don't speak English well. Also breakfast is average.

Excellent hotel. The staff was amazing, clean room and an excellent atmosphere. Great choice

Good service and facilities, friendly and helpful staffs to support adjust the booking when get flight delayed or cancelled 👍

It was a very short stay but it was good staff helpful amanities to standards clean room enjoyed the short stay

One of the best hotels I have visited past years. For reasonable money top service and attractions around koi

NIce hotel near to a huge shopping mall , easy to get food and shopping!

The hotel is in yinzhou district near CBD. The hotel are clean and some of the reception can speak English. The food are good.

I like this hotel, so East to go to shopping

Good hotel, no smoking in the rooms

Good location and nice place to travel