Guest User
July 22, 2024
My husband and I booked this place in the beginning of February for our honeymoon in July. We had a travel agent, who was diligent and checked in with them multiple times about room description and making sure that everything was confirmed. The morning we were leaving New York to go to Greece, they called and said we no longer had our room and we could stay at a different hotel if we wanted. We were supposed to be staying there for 4 nights and were on our way to take a 10 hour flight to Greece, with now no where to stay. They told the travel agent there was a computer clitch and they had no where for us, even if we went to a smaller room. They couldn’t care less, said too bad and figure it out. They told our agent, who has given them so much business, we could stay at a family friendly hotel down the road, for our HONEYMOON. They are a disgrace. If you want to stay at a place that doesn’t care at all for their customers and cancel on you literally last minute, then stay here.